Lyft Reviews | Glassdoor

Lyft Reviews

Updated September 25, 2018
261 reviews

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261 Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 81 reviews)

  • "poor rating system; inconsistent bonus system" (in 70 reviews)

More Pros and Cons

  1. "Operations Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead
    Current Employee - Operations Lead
    Doesn't Recommend
    Neutral Outlook

    I have been working at Lyft full-time (Less than a year)

    Pros

    Great benefits, salary, & culture.

    Cons

    The Express Drive start ups operate out of NTB and Pep Boys- it's dirty and there is no security which is a big downside. Not a nice place to work every day.

    Advice to Management

    Move to standalone locations


  2. "Express drive is a rip off"

    StarStarStarStarStar
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    Pros

    Good for some extra gas money.

    Cons

    Ripping you off every week

  3. "Critical Response Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Engaging Workplace, Challenging, Great Benefits,

    Cons

    Always improves policies which sometimes gets confusing


  4. Helpful (1)

    "Operations lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead in Santa Monica, CA
    Current Employee - Operations Lead in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Great interview Great process loved every single min. Recruiter was amazing ops manager amazing just perfect.

    Cons

    No cons at all perfection and professional

    Advice to Management

    Keep going and providing amazing opportunities to people


  5. "Lyft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    Great people with great ambition

    Cons

    Not much room for professional growth in local markets unless you're willing to relocate

    Advice to Management

    Try to take feedback from your subordinates just as seriously as you take it from your superiors


  6. "Community Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft full-time

    Pros

    Thoughtful company with plans for the future.

    Cons

    Highly experimental company attitude means constant shake-ups.


  7. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    The positive vibes you feel throughout the entire building

    Cons

    I haven’t come across any cons

    Advice to Management

    Keep it up

  8. Helpful (5)

    "The facade drops as the pay scale drops."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Associate in San Francisco, CA
    Former Employee - Community Associate in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft full-time (More than a year)

    Pros

    Great culture at HQ, excellent colleagues and coworkers.

    Cons

    Zero thought put into career trajectory. Co-workers with the same job on permanent contract while others with same job were "onboarded" (and thus given full benefits) created one of the most uncomfortable working environments I have ever experienced.

    Advice to Management

    Live your own values.


  9. "Lyft"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    easy work environment, dog friendly

    Cons

    poor communication, high turnover


  10. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Competitive, great internal culture and work/life balance

    Cons

    Several open roles to close out which creates limited bandwidth


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