Lyft Reviews | Glassdoor

Lyft Reviews

Updated November 11, 2018
311 reviews

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311 Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 86 reviews)

  • "poor rating system; inconsistent bonus system" (in 71 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Smart people, challenging problems, fun office environment, strong benefits

    Cons

    Steep learning curve; institutional knowledge feels overly siloed at times.


  2. Helpful (2)

    "What I think of Lyft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRL in Nashville, TN
    Current Employee - CRL in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    The Benefits are pretty amazing, from the healthcare to the snacks and credits.

    The company is also such a close knit environment, where everyone knows one another and is on the same page.

    The company is always trying to improve and innovate.

    The company also takes feedback from all employees into consideration when decision making.

    Cons

    When you first start, you get bombarded with a lot of information and it can be a little overwhelming if you aren't used to that particular pace.

    Since the scheduling is based upon company needs, you may not have the desired time off.

    If you aren't used to adjusting to constant change in policies and processing, the job can be a bit frustrating.

    Advice to Management

    Keep being flexible, understanding and innovative when it comes to employees.

  3. "Couldn't be happier here with Lyft."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Strong team environment. Everyone wants to help see you succeed. I've been surprised by some of the genuinely supportive and helpful team members I work with directly that also includes upper management. Progressive company. I am proud to work for a tech-driven, progressive company that encompasses progressive and forward-thinking views as it relates to business and the interpersonal relationships and lives of its staff. I feel accepted. I appreciate Lyft's inclusion efforts and causes they support as a company. They take care of their employees and make an effort to listen and provide feedback. Lyft's benefits package is one of the best I've received.

    Cons

    I can't think of many cons if any. It is a high performing environment. Be up for the challenge and prepared to put in the work for your success.

    Advice to Management

    Thanks, y'all!


  4. Helpful (1)

    "You should work here. Seriously."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    My favorite things about working at Lyft are the people and the culture. I have never worked in a place that so truly embodies their values, and where you can really see them in each of your co-workers on a daily basis. Uplift others, be yourself, and make it happen are at the core of what we do and who we are, and the fact that this has remained true at the rapid growth stage we are in right now speaks volumes. Everyone is hardworking, and passionate about our mission, yet always willing to help anyone wherever they can no matter how busy they are. I couldn't ask for a better team!

    Cons

    No cons at this time


  5. Helpful (1)

    "LOVE my job at Lyft!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    One of the best cultures I've ever experienced. Tons of room for growth and direct impact. You can tell the company actually cares about its employees and customers.

    Cons

    Still in fast growth mode so some processes that don't make the most sense.

    Advice to Management

    Keep up the focus on values/culture even as the company continues to grow!


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Amazing culture, people are very valued. New ideas are valued and it's great to be part of creating the company from the ground up.

    Cons

    If you are coming from a structured environment, it can be challenging to be a part of a startup, need to be open to constant change and navigating the unknown.


  7. "The highlight of my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    - A true focus and commitment to company values, both internally and externally
    - Many opportunities for creating impact, project ownership, and career growth
    - Incredibly talented, diverse, and kind co-workers
    - Excellent transit benefits, catered meals, and monthly Lyft credits
    - Great health coverage, including mental health resources

    Cons

    - Interdepartmental communication sometimes isn't as strong as it could be
    - Better resourcing could improve team performance

    Advice to Management

    As we scale, strive to find a better balance between the top-down and bottom-up strategies that we implement to achieve business goals more efficiently

  8. Helpful (1)

    "Great Culture and Advancement Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Great culture, work environment and enrichment/growth opportunities. If you see something you want to do, the opportunity is there for you to grow into the role.

    I was hired under one role and moved to another role within 3-4 months.

    Cons

    Fast growing and fast moving may not be for everyone. Adaptable also can mean ill-defined, but common in a fast growing start-up environment.

    Advice to Management

    Continue to groom and provide growth opportunities for all employees.


  9. Helpful (1)

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Nashville, TN
    Current Employee - Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    -Atmosphere
    -Great benefits
    -Perks (employee discounts, free snacks, dogs in the office)
    -ERGs
    -Career advancement opportunities

    Cons

    -Not enough formal training opportunities for current employees

    Advice to Management

    Ongoing training can be sporadic and a little rushed which makes it difficult to retain the information presented.

    Senior leadership should also engage more with associates as motivation and to reassure them that their work is making an impact.


  10. "Lyft Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in New York, NY
    Current Employee - Senior Sales Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Great culture and company mission!

    Cons

    Growth is rapid and tough to manage


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