Lyft Reviews | Glassdoor

Lyft Reviews

Updated January 18, 2019
329 reviews

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  • "Wear and tear on the car isn’t fun" (in 89 reviews)

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More Pros and Cons

  1. Helpful (1)

    "Customer Experience Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft part-time

    Pros

    Friendly co-workers and boss. You can bring your dog in the office with you. Working from home

    Cons

    Have to work school schedule around work schedule. Sometimes can be difficult.


  2. Helpful (2)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great perks, opportunity to make impact

    Cons

    Leadership has changed recently and company culture no longer feels as positive

  3. "Great place depending on department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lyft full-time

    Pros

    Great people, great chance to grow.

    Cons

    Not a lot of oversight.


  4. Helpful (3)

    "Product Design MGMT is toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Design Producer in San Francisco, CA
    Current Employee - Product Design Producer in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    Product Design ICs are great and the team is growing.

    Cons

    Product Design MGMT is not interested in your growth, career or making sure you are set up for success. I'm consistently given feedback that is fabricated or exaggerated, causing massive churn with other ICs and an immense lack of trust in our direct leadership and HR.

    Advice to Management

    Clean up your act, be transparent, and stop managing UP.


  5. "Finally a company that welcomes diversity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Atlanta, GA
    Current Employee - Community Associate in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Very welcoming atmosphere. Great Company!

    Cons

    None that I can see!

    Advice to Management

    Your forward progression is inspirational. Keep going!


  6. Helpful (1)

    "Community Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft full-time

    Pros

    Great company to work for. Lyft has awesome values, and seeing the CEOs constantly strive to achieve the company's goals while upholding these values makes it easy to be proud to work for the company.

    Cons

    It can be difficult to move up within the company, which is a bit discouraging.


  7. Helpful (5)

    "Far and away the least effective management team I've ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Associate in Long Island City, NY
    Former Employee - Community Associate in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lyft full-time (More than a year)

    Pros

    Most of the tools and softwares that Lyft uses are industry standard.
    "Lyft" looked great on a resume and I was able to get another job as soon as I started looking.
    You'll learn a lot about how startups should and shouldn't be run.

    Cons

    Despite being a multifaceted role where you will ideally learn multiple aspects of the business and likely have more knowledge of the platform than most people you report to, there are next to zero career advancement opportunities in this role (I know coworkers who were there for 1+ years before I was and still have the same role they had when they got there). The vast majority of my experiences in working with management (from my day to day manager all the way up to Logan Green and other SF based leadership I met) were toxic and uncomfortable. Managers love to smile, nod, and say "I hear you, but" whenever you raise any type of concern, even if it could help the company in the big picture. The company culture/attitude towards Community Associates isn't a healthy one and, despite the "corporate" labeling of the role, you're rarely treated like you actually work for the company- in the one instance I met the CEO, he literally walked away from me mid sentence while I introduced myself as a Community Associate (and, fun fact, it was my fifth day at Lyft; what an awesome way to feel welcome at a new job!). Prepare to feel "heard" and never "listened to".

    Advice to Management

    Be upfront with everybody you hire about how dead end of a position this is or adapt the role into one where you can hire truly talented people and promote internally throughout the organization. Don't treat college degrees like they actually matter for this role- I saw a lot of really solid candidates get pushed aside because they didn't have a degree and frankly, anybody with a third grade reading level who can type 40 WPM can do this job.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in New Orleans, LA
    Current Employee - Community Associate in New Orleans, LA
    Recommends
    Positive Outlook

    I have been working at Lyft full-time (Less than a year)

    Pros

    Decent pay, great atmosphere/coworkers, and excellent benefits

    Cons

    The commute from my house is a little far


  9. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in San Jose, CA
    Current Employee - Security Officer in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Lyft part-time (Less than a year)

    Pros

    Free catered lunch on weekdays, snacks, drinks.

    Cons

    When you are security, the Lyft employees treat you like you're a lesser employer. They don't really interact with you in the same way they would with their coworkers who make more money. Not all of them are like this, but I'd say ~40%.

    Advice to Management

    Proactively tell your engineers that the fact that they're engineers doesn't make them superior humans.


  10. "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in San Francisco, CA
    Current Employee - Technical Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    Awesome people, strong leaders and mission driven! I love going to work every day and being surrounded by such intelligent people. Because Lyft is still a smaller company there is so much work to be done which means tons of impactful work for me. Perks are great! Especially being dog friendly :)

    Cons

    Don't have any negatives to share as of now. It's a great company!