Lyft Reviews

Updated Jul 6, 2020

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3.7
62%
Recommend to a Friend
75%
Approve of CEO
Lyft CEO Logan Green
Logan Green
350 Ratings
  1. "Amazing experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Data Scientist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lyft full-time

    Pros

    Great culture, great benefits, very smart people

    Cons

    Grew very fast turned too corporate

  2. Helpful (2)

    "Visionary And Innovative Company With Poor Middle Management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lyft full-time for more than 3 years

    Pros

    - Company's Continued Growth - Space for professional development (Lyft pays for online courses for anything you could imagine) (see cons, too) - Company Culture: Lyft's Core Values are taken to heart (Be Yourself, Make It Happen, Uplift Others) (see cons, too) - Unlimited PTO (see cons, too) - Other perks: fully stocked kitchen with (relatively) healthy free food, commuter benefits, free or discounted Lyft rides, etc.

    Cons

    **MIDDLE MANAGEMENT** Middle-to-upper management is inundated with people who have been promoted because of "time in grade", rather than merit. That is to say, even if a tenured employee consistently exhibits a lack of management skills, they will receive a promotion because they are tenured and have "checked the boxes" put forth by Upper Management. Excelling at your current position does not mean you are ready for the next. Though not universally true, this tends to lead to poor management and strained employee-manager relations. **COMPANY CULTURE** The company culture did an about-face around mid-to-late 2018. Prior to then, Lyft had a very "startup" feel, where communication and collaboration across teams, skip-level managers, etc. was valued in order to "Make It Happen" (a core value). In order to allow employees to produce high-quality outcomes, it trusted employees to perform at their peak, with a very "laid back / startup-y" environment designed to promote a healthy work-life balance. Prior to and ever since the IPO, there were major alterations to Lyft's Company Culture. From personal experience, Lyft shifted from genuinely caring about its employees' happiness to myopically and solely concentrating on business outcomes. Collaboration with other teams (even within the same department) was no longer valued; it was heavily discouraged without proper authorization. Micromanagement became rampant on all levels of management. Work/life balance became a thing of the past. One of the Core Values (Create Fearlessly) was removed, as the need for independent innovation of tools and processes became stifled with bureaucracy. Even with **UNLIMITED PTO**, employees were discouraged from taking time off until it suited Management's needs.

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  3. "Rewards hard workers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 3 years

    Pros

    Smart leaders that are in tune with the business

    Cons

    You have to be able to handle ambiguity well

  4. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Lead in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    Great Company with good benefits, fair pay, and strong leadership

    Cons

    It is a very fast-paced work environment

  5. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineering Manager in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 3 years

    Pros

    Talented people, great product, strong vision for the (driverless) future.

    Cons

    The stock price is volatile but that is expected.

  6. Helpful (2)

    "Good company, bad managers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    - Good top level leadership who takes care of employees

    Cons

    - Mid level management is filled with incompetent managers

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  7. "Great place"

    5.0
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Lyft full-time

    Pros

    This is a top place to work

    Cons

    The food can sometimes be bad

  8. Helpful (3)

    "Pump the brakes"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Person 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft full-time

    Pros

    take your dog to work

    Cons

    large egos, poor management, strategy changes every month

  9. Helpful (6)

    "Caveat Emptor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lyft full-time

    Pros

    None. The job is mostly composed of busywork that you're told is meaningful.

    Cons

    Illusion of autonomy. Confusion and lack of communication w/ change of command. Corporate changes announced from far above, never explained, and adopted through false consensus.

  10. Helpful (10)

    "Self driving division is spinning in circles"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 3 years

    Pros

    Opportunity to work on cutting edge technologies.

    Cons

    There has been way too much industry hype about self driving cars couple years back when Lyft started Level 5 division. Unfortunately, as we all know now, reality doesn't match expectation for this industry. Have you noticed there is no company who has yet to roll out a rider ready AV car without a backup safety driver? The management team (directors and above) are almost entirely made up of men who have no domain expertise in autonomous vehicles, machine learning or robotics. They are buddies from their previous companies who failed to define and communicate any vision for the self-driving division. The Level 5 management team lacks technical understanding and sets unrealistic deadlines on vaguely-defined milestones. Sadly, the narrative about our strategy changes every 3 months so if you are less luck, most of engineers' work become throwaway work. Teams are running around in a circle, working on nebulous and technically unattainable projects that resemble pyramid schemes. We have a hard time hiring good people because all the competent folks are going to the AV leaders (Waymo, Tesla etc) who are actually ran and started by domain experts in self-driving. The stress level is very high in some groups due to the realistic deadlines and pressure.

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