Lyft Rideshare Driver Reviews | Glassdoor

Lyft Rideshare Driver Reviews

Updated July 19, 2018
8 reviews

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Rideshare Driver

1.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Lyft CEO Logan Green
Logan Green
5 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 80 reviews)

  • "poor rating system; inconsistent bonus system" (in 70 reviews)

More Pros and Cons

  1. "Rideshare Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Rideshare Driver in San Diego, CA
    Current Freelancer - Rideshare Driver in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft (More than a year)

    Pros

    Set my own schedule, meet tons of people, cash out whenever

    Cons

    Hard to make a good wage sometimes.

    Advice to Management

    You are doing pretty well!


  2. Helpful (1)

    "Lyft Express Rental. Indentured servitude."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Rideshare Driver in Tampa, FL
    Current Freelancer - Rideshare Driver in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    Pays better than some jobs. McDonald's does pay better. I can choose to not work a lot, if I don't mind paying $244 per week for this base model Kia Soul.

    Cons

    Consistently working over 50 hours to make less than $500 per week. Not enough to save money for paying taxes and I have a tax bill coming up for over $200 because I can't deduct for mileage, since it's a rental car. Rental is $244 minus bonuses. Top level bonus is only realistic, if you can driver over 55 hours and closer to 60 per week or more. This is not independence. I am forced to work until drowsy, just to meet the ride count quotas. Most days, I'm lucky to get one ride per hour and often pay $3.19. That's right, $3.19 minus gas and taxes. Lyft is a predatory business model and is no better than any other company.

    Advice to Management

    Stop being so greedy. Make passengers aware that the base fare for short rides is a poverty wage rate.

  3. "Modern slavery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Rideshare Driver in Phoenix, AZ
    Current Freelancer - Rideshare Driver in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    N O N E

    Cons

    Too many... from the drunk passengers, to the $2.60 rides, the money you spend on gas etc it’s a scam. Like I said this is modern slavery, taking advantage of people that need a job. Never again.

    Advice to Management

    They don’t care enough for drivers to even want to share their “advice”.


  4. Helpful (1)

    "Drive your car in to the ground for peanuts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Rideshare Driver in Nashville, TN
    Former Freelancer - Rideshare Driver in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft (Less than a year)

    Pros

    Choose your own hours to work
    Some rides can end with an electronic "tip!"
    There are no more pros that I can think of

    Cons

    • Up to 2000 mile a week on your vehicle to make 600 to 700 if your lucky
    • Lyft takes up to 1/4 of your earnings
    • 1099 contract leaves you owing a huge tax bill...while Lyft makes a clean get-away with your money
    • Lyft provides no live support for drivers or passengers
    • Lyft can deactivate driver's for no reason...on a whim
    • Zero benefits

    Advice to Management

    Stop being right wing fascists and actually help your employees and potential employees.


  5. Helpful (2)

    "Horrible company-ZERO CONTACT-Unauthorized charges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Rideshare Driver in Phoenix, AZ
    Former Contractor - Rideshare Driver in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft as a contractor (Less than a year)

    Pros

    You are a contractor and make your own schedule but you can do this with any ride share company.

    Cons

    Lyft pays less than Uber but at the time Uber didn't payout as often, lyft allowed you to cash out daily. I drive a 2015 Tahoe fully loaded and I woke up one morning to find out they had closed my account without notice and later sent an email that stated "safety issues" that's it, no addition details. I had over $600 in my lyft account I hadn't yet cashed out that they held due to them closing my account. I had no access to cash out. I then read blogs online and found out this wasn't rare and they closed contractor's accounts often without notice and held their earnings for 90 days. THEY HAVE NO CONTACT PHONE NUMBER OTHER THAN FOR EMERGENCIES AND THEY DONT RESPOND TO EMAILS. Unlike Uber they also don't have a store front you can walk into. They then deducted funds from my personal checking out where my deposits go and said there was an error in payment and over paid me but I have yet to receive any documentation. I am filing a civil suit against them. Read reviews online in a simple search for "lyft reviews" they charge unauthorized transactions on customer accounts too. I regret working for this company.

    Advice to Management

    There is no management or anyone you can contact.


  6. Helpful (1)

    "Best Side Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Rideshare Driver in Philadelphia, PA
    Current Freelancer - Rideshare Driver in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Make you own hours, Instant cash out at $50+, Use your own car.

    Cons

    Some days can be dry depending on your location.


  7. "Lyft Driver in Tempe/Phoenix"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Rideshare Driver in Tempe, AZ
    Current Freelancer - Rideshare Driver in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lyft (Less than a year)

    Pros

    Make your own hours, good customers (mostly)

    Cons

    Too much competition from other drivers, fares keep lowering

    Advice to Management

    My advice is to stop hiring so many new drivers. It used to be a great way to earn extra income, but every week it becomes less worth it to drive for this company.

  8. "Fun gig, not a good full time gig in my town"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Rideshare Driver in Salt Lake City, UT
    Current Freelancer - Rideshare Driver in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lyft (Less than a year)

    Pros

    You just drive around and talk to people. Tons of fun if you like those two things. People in my city are generally very pleasant to be around. Money can be really good.

    Cons

    Earnings are entirely dependent on market saturation in relation passenger demand. When it's over saturated you're making less than minimum wage.

    Advice to Management

    Set a minimum hourly, limit new driver influx, or expand advertising to increase passenger base. Take care of your veteran drivers and they will uphold the name.