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What people are saying about Lyft
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I know this has been discussed countless times but it's a case by case thing ykwim --- Do I keep plat or csr? - I fly united out of ORD - ORD doesn't have a centurion lounge - Main hotel usage is Hyatt (CSR) - I use Walmart+ and fully use digital reimbursements (Plat) - I don't use Instacart (CSR) - I use UberEATS (Plat) but like Lyft 10x (CSR) - I don't use equinox (Plat) - I dine out a lot and like 3x on dining (CSR) Kinda don't know what to do here
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "If you drive during prime time you can really make bank which is great for people in between jobs." (in 239 reviews)
- "Flexible hours and fun you get to chat and listen to music all day esstenially." (in 197 reviews)
- "It's a great way to make your car holistically useful to the community at large while making good money." (in 171 reviews)
- "So many great benefit and driver reward programs" (in 133 reviews)
- "I think the culture and company is great in the United States" (in 120 reviews)
- "Pay is low and you have to work your way up which could take a while." (in 197 reviews)
- "Bad management and lack of direction" (in 76 reviews)
- "127 rides and no bonuses because of the pickup wasn't in the small 2" (in 70 reviews)
- "Poor leadership and frequent change of priorities" (in 43 reviews)
- "Poor management and strategy which leads to 2 layoffs in less than 6 months." (in 31 reviews)
Ratings by Demographics
This rating reflects the overall rating of Lyft and is not affected by filters.
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Reviews about "bonus"Return to all Reviews
- 2.0Feb 7, 2019Rideshare DriverCurrent Freelancer, more than 1 yearAlbany, NY
Great way to make extra money meet new people and you can set your own hours.
You’ve cut driver pay significantly while simultaneously over saturating market with new drivers. You offer no incentives on some weeks and weeks they are offered they are nearly impossible to achieve ie streak bonus for 1 hour periods. No offering of power zones decent guarantees and elimination of incentives such as power driver bonus. My last interaction regarding bonuses was that they were assigned at random and not guaranteed. Your loyalty and dedication to the company are not rewarded or recognized. Quite sad that it’s come to this. Can hardly cover expenses or justify wear and tear on your car for the now pathetic compensation offered given lack of bonuses or incentives.2
- 2.0Jul 28, 2017DriverCurrent Freelancer, more than 1 yearPhoenix, AZ
Flexible schedule (if you don't want to try for a bonus) and riders are a little higher quality than Uber.
With a larger vehicle, I am averaging $50 and 4-6 rides every 4-5 hours online. Chasing "hot" zones is a bit of a sick joke and the airport averages about an hour wait for a $15-20 fair. The app is very glitchy and seems to work in the favor of Lyft; disqualifying drivers from the bonus by saying "something went wrong" and then showing that a ride was not accepted. Apples to Apples over the last four weeks, I have been online 32 hours with Lyft and received 8 rides for a total of $150. I was on during peak times in the "hot" zones, but burned all my $ in fuel trying to get to good zones. All that effort resulted in one peak ride. I worked 38 hours online with Uber, received over 35 rides for over $700. I tried to make Lyft make sense and worked into the wee hours to try for the bonus, but it is very much a setup to fail scenario. Very disappointing experience.