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Lyft

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Lyft

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Lyft Employee Reviews about "culture"

Updated Jun 6, 2023

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Found 1,661 of over 5K reviews
3.6
57% Recommend to a Friend
Lyft CEO David Risher
22% Approve of CEO

Found 318 of over 5K reviews

3.6
57%
Recommend to a Friend
22%
Approve of CEO
Lyft CEO David Risher
David Risher
33 Ratings

What people are saying about Lyft

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Top Review Highlights by Sentiment

Pros
  • "If you drive during prime time you can really make bank which is great for people in between jobs.(in 226 reviews)
  • "Flexible hours and fun you get to chat and listen to music all day esstenially.(in 194 reviews)
  • "It's a great way to make your car holistically useful to the community at large while making good money.(in 178 reviews)
  • "So many great benefit and driver reward programs(in 127 reviews)
  • "Flexible schedule and an ability to be your own boss(in 119 reviews)
Cons
  • "Pay is low and you have to work your way up which could take a while.(in 203 reviews)
  • "Bad management and lack of direction(in 70 reviews)
  • "127 rides and no bonuses because of the pickup wasn't in the small 2(in 65 reviews)
  • "Senior leadership, in some departments, is under experienced and it leads to inefficiency and frustration sometimes.(in 39 reviews)
  • "Bad managers are not disciplined or held accountable, even when there is extreme turnover(in 24 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Lyft and is not affected by filters.

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Reviews about "culture"

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318
  1. 1.0
    Current Employee, less than 1 year

    Community Associate

    Dec 8, 2016 - Community Associate in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free meals. Lunch is catered, lots of free snacks, booze and coffee. Everyone in the office is happy to work OT and are bought into the culture and company.

    Cons

    CAs are treated like garbage! Everyone else in the office enjoys their job and gets the full experience of working at Lyft. For a technology company, CAs use the worst of what's available, CHROMEBOOKS. I would advise anyone looking to work at Lyft as a CA to just retail instead or get a job as a human punching bag, practically the same thing.

    Continue reading
    20 people found this review helpful
  2. 3.0
    Former Employee, more than 5 years

    Major Changes

    Jan 10, 2023 - Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft is an organically nice company to work for. The central culture of the company is good natured with a focus on social responsibility and sustainability. The company has good 'bones' in technology and core values.

    Cons

    Lyft suffers from a constant identity crisis. While the core product is ride share, there are too many differing view points about what it should become. I think the current footprint of Lyft is one of survival which can limit growth.

    Continue reading
    1 person found this review helpful
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  4. 5.0
    Current Employee, less than 1 year

    Best career experience yet

    Sep 5, 2014 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Amazing manager who takes good care of me and my career goals - A great team who works really well together - Positive and collaborative company culture

    Cons

    Nothing truly noteworthy at the moment.

    Continue reading
    1 person found this review helpful
  5. 5.0
    Former Employee, more than 1 year

    Great company

    Jul 23, 2021 - Senior Community Associate in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for. Excellent leadership team. Always felt included/heard by management. Great opportunity to contribute to building the community.

    Cons

    Like any company there are shortcomings. Fast growth means there can be growing pains and also going public changes the corporate culture in a major way.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Freelancer

    Ambassador

    Sep 25, 2014 - Anonymous Freelancer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture supporte it was really nice how they interacted was super nice I really liked it cool guys nice company

    Cons

    work life was awesome pick when to work where to work how to work cool balance to have with decent salary

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Great company for building things

    Jul 6, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft has a bottom-up culture where you are expected to manage your own work and make an impact on business. employees have more responsibility compared to other companies.

    Cons

    Fast growth leads to frequent re-orgs and uncertainty.

    Be the first to find this review helpful
  8. 4.0
    Current Employee, less than 1 year

    Amazing work culture, great benefits

    Mar 28, 2016 - Anonymous Employee in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft has an amazing company culture that will make you excited to head to work. The people are amazing, and the benefits are great.

    Cons

    Be sure that you ask about your scheduling, as most jobs in (at Nashville HQ) are not your typical M-F, 9-5 positions.

    Continue reading
    3 people found this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Startup environment with room to grow and develop your career.

    Oct 14, 2017 - Trust & Safety Specialist in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Always new areas of opportunity! As the company grows and develops, so can you. Open and accepting with a great culture.

    Cons

    Competitive and you must stay scrappy. This is not a place where you can coast. Scheduling may be unique as they have multiple departments in which they ask for 24/7 staffing.

    1 person found this review helpful
  10. 4.0
    Former Employee, less than 1 year

    Great onboarding

    May 10, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful experience being onboarded to the company and understanding the culture and mission of the brand.

    Cons

    The teams and reporting structures change frequently.

    Be the first to find this review helpful
  11. 5.0
    Current Employee, less than 1 year

    Fast paced, great place for an ambitious engineer

    Jan 6, 2018 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Get to work on projects that have a direct impact on passengers/drivers and business bottom line. Everything FEELS important. - Culture of openness: you have opportunities to review and contribute on system designs across the company. Feedback is welcomed. - 'You build it, you run it' culture, creates a sense of ownership and improves code quality - Decent deployment process (unit tests, code coverage, CI, monitoring), value placed on code quality. - Company values and gives back to OSS community (check out Envoy) - Good leveling track for individual contributor engineers - Regular company wide meetings to communicate important problems/projects/etc - Diversity/inclusion is a priority for the organization

    Cons

    - Fast pace is not for everyone. If you come here expecting to coast you might be disappointed.

    Continue reading
    5 people found this review helpful
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