Lyft Employee Reviews about "hour"

Cons

Too much time (60+ hours a week) and miles on your car to make decent money.

Cons

market decides how much you make and to make over 40k, your gonna have to work around 60-70 hours a week that is not optimal for car expenses compare to a normal job.

Cons

They believe that the pay is competitive, but it's only competitive based on title and not actual work. There is an incredibly large gap in pay between hourly employees and salaried employees (over $20k difference). The level of work that most team members are doing is not reflective in title or salary, which makes it difficult when job hunting, because the title is not equivalent to the work at other companies. For promotions, they have guidelines in place that you must be in your position for at least 1 year before you can apply for another position. If another position comes up that you are the most qualified for and are currently the most senior on your team, you cannot apply for it if you have not met this 1 year requirement. This allowed for less senior team members to apply for and receive a promotion, even though they weren't the most senior and may have been passed up for the previous promotion. It was incredibly discouraging and management did nothing to resolve the issue. We were encouraged to speak up about issues, but were rarely actually heard. We were frequently met with very political responses, but no real action. Myself and my team members often went to management and senior management to address issues. I even went to HR with concerns and no action was taken by them either. It was incredibly disappointing to be encouraged to surface concerns, but never see any resolutions provided by leadership. Leadership rarely had any clear vision. Every issue was always an emergency and you were expected to switch focus quickly while never completing a project. It made it impossible to work toward a goal or stay aligned with the team. The Customer Experience management team are salaried and are able to check email out of working hours. Often, hourly employees are sent emails on weekends or non-working hours and are expected to receive the update. Hourly employees cannot check email outside of working hours, which makes updates impossible. There are opportunities for learning and development but they are rarely spoken of and most team members are completely unaware of them. Since I have left, I have heard of no improvements to the team and have heard of more team members looking to leave. I wanted to stay at Lyft as long as possible and was absolutely heartbroken to leave, but I couldn't work in these conditions anymore.

Cons

Lyft is not your friend or any more driver-friendly than their competition. I've spoken to passengers who met Lyft executives who told them this blatant lie. Pink mustaches and pink glowing mounts (a prize of giving them free advertising that you get for being a gold rewards (ha!) level driver - I refuse to use mine and it's currently for sale to anyone that would want it) do not make them cute and cuddly and friendly in any way, and their Driver Advisory Forum is a joke. They, in no way, help communities like they claim - they charge for rides and fight governments that urge them to pay livable wages without considering taking lower cuts that would still make them billions (they instead claim they would have to charge passengers higher fares to pay better - so greedy). Most, if not all, of these 4 and 5 star reviews here had to have been added by Lyft themselves or brand-new drivers who only drove a small number of days during a holiday, holiday weekend, or peak tourist season. Actual drivers shouldn't post unless they've worked more than one season. You cannot survive on what you make. You have to work over 13 hours with hundreds of miles on your vehicle each day to make more than $200 (then deduct a little more than $0.50 per mile for depreciation, as per federal rates; gas; maintenance (will need regular oil and tire maintenance, not including the unexpected); and sometimes tolls back to your location). You can end up in the negatives (meaning you will actually lose money) if you're not selective about the rides you accept. I recommend looking for other, viable work while doing this. I can't believe their pay rates haven't been outlawed yet; rideshare is not that new anymore and the government is either being lazy or are using the rideshare services too much and don't want to act (a clear conflict of interest). They take way more than 20% or 25% of fares like I've seen some others mention (more like 50-60%). A public offering for this company or their main competitor would be a major loss to anyone who invests since they don't own the major assets (vehicles), drivers (asset owners) are not happy and not employees, and all it would take to destroy them both is another company offering better pay - the IPO is to save themselves from the inevitable. It doesn't matter how many customers you have if you don't have vehicles to drive them in. -Very little money for many hours of work and much vehicle depreciation. -Routinely threaten drivers and try to trick them into doing things that would make them employees (like bullying them into accepting rides, telling them when to turn the app on or off, automatically turning the app on, not showing pick up times or distances for requests, not showing ride destinations, etc.). -App is designed to be obstructive and intrusive when you miss, cancel, or decline a ride request, but miraculously (sarcasm) isn't when you accept rides. -Laughable bonuses and incentives that they regularly renege on unless you spend hours calling and writing them. -Lack of respect for drivers. -Unethical practice of pretending to be a driver-friendly, humanitarian organization. -$2500 insurance deductible if you're in an accident.

Cons

Lyft always focuses on rating system from passengers to deactivate drivers without informing the drivers about good and bad points which needed to be improved. Although we tried to serve the client friendly and kindly, the passengers always gave rating poorly to the drivers.

Cons

Being on contract here sucks. You will work 50+ hours as the team is understaffed and you won't be paid for overtime. You aren't expected to work overtime but in order to get your job done (work distribution) you will definitely have to work more than 40 hours.

Cons

long hours and overtime if you're about that and they don't pay drivers well

Cons

The work can take a toll on mental health and you must be able to work odd hours and weekends.

Cons

The base pay is very little for the hours and energy involved in driving someone around. It's also a solitary job with little interaction to other drivers, employees, etcetera

Cons

Long days. No rides some days.