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Lyft

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Lyft

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Lyft Employee Reviews about "leadership"

Updated Jun 30, 2022

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Found 98 of over 3,822 reviews

4.0
76%
Recommend to a Friend
80%
Approve of CEO
Lyft CEO Logan Green
Logan Green
627 Ratings

What people are saying about Lyft

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Top Review Highlights by Sentiment

Pros
  • "If you drive during prime time you can really make bank which is great for people in between jobs.(in 188 reviews)
  • "Flexible hours and fun you get to chat and listen to music all day esstenially.(in 185 reviews)
  • "Money is good and quick(in 153 reviews)
  • "So many great benefit and driver reward programs(in 111 reviews)
  • "Flexible Schedule and getting to meet new people each and everyday.(in 101 reviews)
Cons
  • "Low pay for rides even if you ride all day you won’t meet your goal cause this company is money hungry.(in 164 reviews)
  • "I see my coworker stop appearing at work because of poor management issues.(in 62 reviews)
  • "No bonuses and less per mile pay(in 54 reviews)
  • "Senior leadership, in some departments, is under experienced and it leads to inefficiency and frustration sometimes.(in 25 reviews)
  • "Bad managers are not disciplined or held accountable, even when there is extreme turnover(in 19 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Lyft and is not affected by filters.

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Reviews about "leadership"

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  1. 4.0
    Former Employee

    Lyft really cares about its employees.

    May 21, 2020 - Operations Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Culture, people come first. If your miss a metric or a goal. No worries, just hit it next week. - Snacks, daily lunch allowance, MacBooks, feeling of a tech company even if the role is remote. - I worked for scooters and it was Lyft first 4 markets. So it was pretty cool to drive around and say yup those are my scooters! - You get to work with smart people that respect work life balance. Rarely will you see Lyft employees work more than 40 hours. - Good comp and benefits, pay was higher then market. Great stock vesting schedule, Lyft credits (no longer offered), commuter benefits, free health insurance. - Monthly fortnights with JZ and Logan. Its so cool to see the leaders in the company act like normal people. They would answer all sorts of crazy questions at the end! - Severance, I was laid off due to Covid-19 and they provided a solid 10 weeks severance plan. - Overall it was the best employer I worked for.

    Cons

    - Knowledge, I worked in operations and Lyft doesn’t know anything about physical asset operations. You would constantly be pushing initiatives without a real ROI - No sense of P&L for the market. We would spend $50k on a event to get about $60-70k in revenue. Not sure how this was ok for so long. - There was such less work that people would just make up projects and blow up every channel on slack just to be visible. - Slack, as long as you post messages in important channels. People think your doing your job. - There are like 200+ people on central ops teams supporting about 40 local OM/OLs. When we would go visit HQ, these guys would split up one project into 3 parts, meanwhile at the local level your juggling 1-2 projects + managing the actual operation. This is all happening while HQ is cutting 2-3 local markets every 6 months. - Lyft HQ doesn’t respect people in ops. They think their pink app can solve all challenges. - Higher level leadership would constantly ask us if we needed anything instead of providing actual direction. - Unfair layoffs, my team was laid off from a high potential market while they were currently going to launch a market which would only stay open for 4 months out of the year. Some OLs didn’t have markets for 6+ months and were kept on but my team was laid off. - No hiring freeze, Lyft cut 1000+ employees during covid-19 while still hiring externals. It would have been much cheaper and ethical to check their current talent first then offer externals.

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    5 people found this review helpful
  2. 5.0
    Current Employee, less than 1 year

    Working At Lyft

    Feb 4, 2016 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Uses lots of off-the-shelf software, only builds new things as necessary * Modern architecture * Good leadership in engineering and elsewhere * Fun culture

    Cons

    * Still figuring out multi-office dynamics * Not enough people to get everything that needs doing done

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    7 people found this review helpful
  3. 5.0
    Former Employee, more than 1 year

    Great company to work for

    Mar 19, 2021 - Product Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong product and leadership teams

    Cons

    None, it's a great place to work

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  4. 3.0
    Former Employee, more than 8 years

    Lyft a place for culture not career growth

    Jan 25, 2021 - Operations Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture, work life balance, headquarters

    Cons

    Executive Leadership and Vision Strategy

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  5. 3.0
    Former Employee, more than 3 years

    good Potential but gets thrown away

    Apr 24, 2022 - Software Engineering 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good learning for engineers emphatic comp when you're hopeful

    Cons

    no results reorgs leadership and staff+ churn

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  6. 2.0
    Former Employee, more than 1 year

    Leadership woes prevented us from taking advantage of the #DeleteUber viral campaign

    Sep 18, 2017 - Senior Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Rapidly growing and well funded. Depending on the team you're on, you have the opportunity to make an impact and grow. The $200/month in ride credits is a great perk

    Cons

    Horrible office politics and inexperienced leadership plagues the company. Too many managers land grabbing and building empires. Senior leadership consists of inexperienced people, many of which haven't worked anywhere before Lyft. Very cheap company in terms of compensation and raises The CEO and President are nice guys but they're not the leaders you want to march into battle for. They're more concerned about being 'woke' than building the transportation solution of the future

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    29 people found this review helpful
  7. 1.0
    Former Employee, more than 1 year

    Do Not Take This Review Lightly

    Jul 17, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Without a doubt you will never work with better people who are not part of leadership. I have made some incredible friends that I still speak with and see regularly. I have never been employed at a company where that happened. The benefits are by far some of the best I have ever had. Insurance options, PTO, Sick Time, and Commuter Benefits are very generous and start on day one of employment.

    Cons

    Management is potentially the most inefficient, inept, and ignorant group of people that I have had the misfortune of having as supervisors. Hiring Team Leads who are outside hires with zero experience/background in anything Lyft/Technology/Transportation led to an environment that caused deception and flagrant violations of their own code of conduct. All of this occurred while I was employed at Lyft, sexual harassment, hostile workplace, and discrimination based on sex, race, etc. HR is inefficient and ineffective because the HR persons did not care for, listen to, or protect employees concerns. Those that went to HR were retaliated against by their supervisors with zero fear of consequence. Upward mobility happens only if you are a member of the “Good ole boy” team. Unqualified persons were promoted with regular occurrence. This hiring practice caused a backlog of tickets needing to be seen and resolved. On three different occasions the backlog was reduced to zero tickets with agents in available waiting to take a call. Again because leadership was unable to manage with any effectiveness the backlog would grow again.

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    7 people found this review helpful
  8. 2.0
    Current Contractor, more than 1 year

    Level 5 Operations Team

    May 6, 2019 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Food, drinks, snacks provided -Overtime pay

    Cons

    -Long hours and consecutive hours of driving without adequate breaks -Lack of a fixed schedule -Lack of experience training program -Lack of leadership and established management

    1 person found this review helpful
  9. 1.0
    Current Employee

    CEO is an idiot and so are the people he's put in place to run the business

    Jun 27, 2022 - Business Analysis 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You don't have to do much work. I only worked 8 hours a week

    Cons

    The leadership doesn't understand the basics of marketplace mechanics and is therefore making stupid decisions and are driving the stock price to the ground

    1 person found this review helpful
  10. 5.0
    Current Employee, less than 1 year

    Great company to work for

    Oct 17, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft is a rapidly growing organization, meaning there are many opportunities for development. The company is made up of an impressive team with smart, accomplished, welcoming and passionate individuals at every level. Leadership and employees alike have an avid interest in their colleagues' and the company's success.

    Cons

    The company is in the spotlight quite often, so everyone you meet will have an opinion or question about the service.

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