Lyft "passengers" Reviews | Glassdoor

Lyft Employee Reviews about "passengers"

Updated Jun 12, 2019

To filter reviews, or .

Found 362 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
88%
Approve of CEO
Lyft CEO Logan Green
Logan Green
267 Ratings
Pros
Cons
  • "Some passengers might be drunk and destroy your car(in 212 reviews)

  • "249 weekly rental payment plus 20 rides a week before you even start getting paid(in 186 reviews)

More Pros and Cons

Reviews about "passengers"

Return to all Reviews
  1. Helpful (7)

    "Optimistic for the future!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    I was not a believer when I first started. Unlike most of my peers, I did not drink the kool aid. I was very reluctant to believe in the companies motives and their mission. It was my opinion that in the end, it was only about one thing, money. Thankfully I was proven wrong. After months and months of this disbelief, it finally hit me one day. I realized the company truly did care about their employees, customers...

    Show More

    Cons

    There are many operational challenges that come with any growing company. However, we have the right leadership in place and I'm confident this will change in time.

    Advice to Management

    With the immense growth we've experienced year over year, please continue to promote from within. There are a lot of passionate and motivated people at the bottom who would love and are capable to help grow the company further.

    Lyft2018-03-25
  2. Helpful (5)

    "Fast paced, great place for an ambitious engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for less than a year

    Pros

    - Get to work on projects that have a direct impact on passengers/drivers and business bottom line. Everything FEELS important. - Culture of openness: you have opportunities to review and contribute on system designs across the company. Feedback is welcomed. - "You build it, you run it" culture, creates a sense of ownership and improves code quality - Decent deployment process (unit tests, code coverage, CI, monitoring),...

    Show More

    Cons

    - Fast pace is not for everyone. If you come here expecting to coast you might be disappointed.

    Advice to Management

    - Don't stop doing the fortnights no matter how large we get!

    Lyft2018-01-06
  3. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    meet great people pays the bills.Love driving when I can and having the flexibility,

    Cons

    Crazy passengers sometimes.Higher risk since driving 100 times more in a year,Car depreciates.

    Lyft2018-01-02
  4. Helpful (12)

    "Good company but stressful job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Critical Response Line in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    Great company values and culture, fun office, nice location downtown in the middle of the action, friendly and smart employees, free snacks and drinks, generous healthcare benefits, freely available overtime.

    Cons

    I like the company but don't like the job. Critical response line is extremely stressful as you are constantly dealing with angry passengers and drivers calling the line for any number of issues. There is a chronic shortage of agents even though the company's ridership is growing, meaning that everyone is becoming more burdened and morale is the lowest since I've been here. We're...

    Show More

    Advice to Management

    Get the number of people we need to meet demand.

    Lyft2017-03-29
  5. Helpful (2)

    "Great Place! Great Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for less than a year

    Pros

    Impact of your work to drivers and passengers Very smart people In addition to working with an extremely talented bunch everyone is super kind. I've been here less a month and I've learned so much Pace of work

    Cons

    Not really a Con but the pace of work can cause you to have to jump in and out of tasks quickly. I like that but I can see why some might call it a con.

    Advice to Management

    Keep going!

    Lyft2016-02-01
  6. Helpful (4)

    "Awesome company to work for. Amazing people and smart management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for less than a year

    Pros

    -Great product and brand. -Upper management really cares and listen to both employees and the community -Good pay (for my role at least) -Free lunch, monthly commuter benefits -Free Lyft credits occasionally -Positive and encouraging work environment -barely any micro management. ************* I just want to clarify a few things with regards to the driver complaints below: -It is very difficult to get a low...

    Show More

    Cons

    Not really any, just typical growing startup problems. Some politics, but which company doesn't have politics?

    Advice to Management

    Keep being data-driven and focus on the product and building amazing community.

    Lyft2014-01-10
Found 362 reviews