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Lyft Employee Reviews about "rides"

Updated Nov 30, 2021

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Found 4,363 of over 4K reviews
3.6
59% Recommend to a Friend
Lyft CEO Logan Green
49% Approve of CEO

Found 237 of over 4K reviews

3.6
59%
Recommend to a Friend
49%
Approve of CEO
Lyft CEO Logan Green
Logan Green
1,921 Ratings

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Top Review Highlights by Sentiment

Pros
  • "If you drive during prime time you can really make bank which is great for people in between jobs.(in 217 reviews)
  • "Flexible hours and fun you get to chat and listen to music all day esstenially.(in 201 reviews)
  • "It's a great way to make your car holistically useful to the community at large while making good money.(in 170 reviews)
  • "Great benefits with insurance and ride credits.(in 123 reviews)
  • "I think the culture and company is great in the United States(in 115 reviews)
Cons
  • "Pay is low and you have to work your way up which could take a while.(in 197 reviews)
  • "Bad management and lack of direction(in 71 reviews)
  • "No bonuses and less per mile pay(in 68 reviews)
  • "Senior leadership, in some departments, is under experienced and it leads to inefficiency and frustration sometimes.(in 35 reviews)
  • "Bad managers are not disciplined or held accountable, even when there is extreme turnover(in 22 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "rides"

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237
  1. 2.0
    Current Freelancer

    Driver

    Sep 15, 2017 - Driver in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours. Get to learn the city your in pretty well and occasionally get to drive friendly passengers. Probably a good gig for college students or people who really aren't depending on income.

    Cons

    Constant updating of the app. They now force you to use their driver app which, as it turns out, most drivers don't like. They use internal manipulation marketing to get their drivers to believe they're making more than they are. Example: guarenteed fares $200 (if you read the fine fine print) is before they take their cut. They might call that enticing. Me: insulting. They could easily guarentee 140 under the same requirements. Without guarantees or minimums you're likely making less than 10 an hour after gas and you still have to figure in wear and tear. Also, for a company really trying to stomp out their competitor Uber, by being the most politically correct and capitalizing on people's need to morally rationalize their choices, they are simply trying to mask (like most other large corporations) the walmart that they are. Biggest perks (like ride credits and discounts) go to the people the founders believe are most important... the top 5 percent. Not the faces of the company. Lots of people love working for big business regardless if they are at the bottom or not. And hey, if you just like (or need) the quick dismal cash then cool. This might be for you. Just know what it is and don't believe all the hype.

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  2. 1.0
    Current Freelancer, less than 1 year

    Go ahead and slowly sell your car to this greedy company

    Oct 14, 2014 - Driver in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule that is Ali can think of,but you work to make money,not to give cheap ride for strangers

    Cons

    Not enough pay, you are basically driving for about $1 per mile. Out of 15 rides,I get one $1 tip. That's right. And prime time is rather tricky and confusing. This 'job' does not worth your time and wear and tear of your vehicle.

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  4. 1.0
    Current Freelancer, less than 1 year

    Working a lot of hours for not a lot of 'net' cash...

    Jul 16, 2018 - Transportation Service Professional in Union, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, instant cash out of gross earnings, quick way to earn in a jam.

    Cons

    As a NJ based driver - can get a fare going into NYC, but cannot leave with an outgoing fare - but NYC folks can cross over anytime and do - NJ is loaded with NYC Lyft's competing for airport, transit runs. Not good or fair to NJ (also - it takes hours to get out of NYC at anytime of day, so you lose time/money). Wear and tear on the vehicle is VERY bad. Been driving 12+ hours a day, to get to the 'bonus' or 'streak'..which is very tough to do. Using 20 rides as a typical day 12 hour day +/-, with a lot of miles to get there, it usually gets you to about $15./hour (gross). Local Power Zones are empty. Event & Weekend zones/venues are one and dones and usually - too far away when you want to get home. Shared rides are a drag, passengers get angry if they are on a schedule. Newark/Liberty Airport ride share holding lot is a nightmare of disgusting things...inadequate bathroom facility (filthy porto-jons), and a lunch truck of death - DO EAT OR DRINK there.

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    1 person found this review helpful
  5. 1.0
    Former Freelancer, less than 1 year

    Lyft ExpressDrive is a Scam

    Feb 5, 2019 - IndependentDriver in Inglewood, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly, Professional Passengers. Out of office, unlimited mileage

    Cons

    Math DOES NOT add up First off I had to FIGHT for my signup bonus they only granted a portion. Supposed $18- 25 per hr adds up to $5 per hr Counting wait time, Cost of ride, and time/mileage per trip! Ideally 4 rides per hour 15 mins per ride Is only logical Only 24 hrs in day so sitting in prime area to get 1 ride per hr deflates your chances of Actual Income. Investment in a battery charging system is definitely needed as App drains ph batt fast Lyft has gone up on price of rental to $250 per week while simultaneously going down on pay per ride average ride gives you $5 You put together plan to do 50 rides to go out to prime time prime areas to sit and wait 2 rides per hr. Prime Time incentives get eaten up in traffic congestion. 1 hr and 45 min ride gave $17 from culver city to valley area 18 hrs clocked $85 paid!

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    5 people found this review helpful
  6. 5.0
    Current Freelancer

    Driver

    Jan 8, 2019 - Anonymous Freelancer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, work on your own time. Can work any time you want 24/7. Meet interesting people and interesting experiences.

    Cons

    Some rude customers who think you are their personal driver just because they pay $5 for a ride.

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  7. 1.0
    Current Freelancer, more than 1 year

    New Bonus Structure Sends Clear Message: DON'T DRIVE FULL TIME!

    Aug 27, 2018 - Driver in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you are desperate, you can make $50+ a day and get paid the same day.

    Cons

    The more money you make, the higher they set your bonus goals, so you cannot get the bonus again. Latest incarnation: they took away peak hours and 'customized' the number of rides you need to obtain goals. I spoke to over 20 drivers on day one of the new system. My goals and every other driver's goals are set at a level that it is hardly possible to reach on our best week. None of us have the same goals either. They have gone beyond weaponizing their business plan to decimating their full time drivers lives in 3 days. The 1st goal is higher than the 2nd goal used to be, and offers less money. The second & third goals are unattainable if you ever sleep. A whole other thing is the lip service and downright conflicting information from their driver's help desk. They'll kick out $5 to make you go away sometimes, but it never makes up for the ride lost due to their system issues. Help desk will tell you to work less when the app isn't working or your bonus goals are too high. They pretend to treat drivers well.

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  8. 5.0
    Current Employee, less than 1 year

    Worth it

    Jan 2, 2022 - Delivery Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Make your own schedule, you can make good money on weekends and holidays.

    Cons

    Some rides don’t pay out as much as they should but they make up for it with incentives

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  9. 4.0
    Current Employee, more than 1 year

    Good but not enough demand

    Feb 18, 2023 - Premium Rideshare Driver in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Premium rides are good and you can make money faster but there is not enough demand...

    Cons

    Car depression, gas prices and net pay can be very low after expenses.

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  10. 4.0