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Lyft Employee Reviews about "rides"

Updated Nov 30, 2021

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Found 326 of over 3,414 reviews

3.7
65%
Recommend to a Friend
62%
Approve of CEO
Lyft CEO Logan Green
Logan Green
1,555 Ratings
Pros
  • "They’re always there to help you when you need they are there for the drivers as well as passengers(in 174 reviews)

  • "Flexible hours that you can choose(in 163 reviews)

  • Cons
  • "Some passengers were the absolute worse(in 275 reviews)

  • "The lack of ability to see the final destination of the rides(in 263 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Consulting

    2d

    works at 

    Deloitte

    Lyft is the absolute worst company. Their help page and customer support is basically nonexistent. I was charged for a ride I didn't even take and Lyft made it as difficult as humanely possible to get support. Sorry just needed to rant

    34

    28 Comments

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    Reviews about "rides"

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    1. 5.0
      Current Freelancer, less than 1 year

      Part Time Driver

      Oct 25, 2021 - Lyft Driver in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They were flexible with the hours and allowed me to meet my bonus.

      Cons

      The lack of ability to see the final destination of the rides

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    2. 5.0
      Former Freelancer, more than 3 years

      Good company but has limitations

      Nov 30, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lyft is response to its drivers and takes our concerns seriously. There have been many times where I have contacted them because I felt shorted on a ride, or a passenger spilled something or stained my seats. I generally liked working for lyft and felt that they frequently updated the lyft platform to make their system work more effectively with getting rides.

      Cons

      Taking away multipliers and adding zones was the death of making decent money with lyft. Additionally, when email bonuses became less frequent I became less inclined to even consider driving more consistently for them.

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    3. 4.0
      Current Freelancer, more than 3 years

      Lyft

      Nov 17, 2021 - Driver in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work any time you want.

      Cons

      Don’t have options to switch your rides types

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    4. 3.0
      Former Freelancer, less than 1 year

      Good but payment is not enough

      Nov 19, 2021 - Driver in The Woodlands, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good management Easy to apply They don't fire you for silly report like Uber does

      Cons

      Payment is low Not enough rides

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    5. 3.0
      Current Freelancer

      …….

      Nov 14, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay ok but not a lot of rides

      Cons

      Slow with getting ride request

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    6. 4.0
      Current Freelancer, more than 1 year

      Good side hustle

      Oct 12, 2021 - Driver in Stamford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility and time management are helpful

      Cons

      Long rides to other states

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    7. 5.0
      Former Freelancer

      Great benefits

      Oct 11, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonuses for completing weekly rides

      Cons

      Too many drivers on the road

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    8. 3.0
      Current Freelancer, more than 1 year

      The Lyft App

      Oct 25, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Make your own schedule/Hours *Instant money *Meet new people *Familiarize yourself with the city/new to city

      Cons

      *The money Lyft takes from each ride *The navigation needs updating *App issues/connection issues *Weird/crazy people in your personal vehicle *Scheduled rides with medical transportation need better communication *Not being able to drive in multiple areas

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    9. 4.0
      Current Freelancer

      Good to make quick cash

      Oct 6, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hard on car and gas

      Cons

      Far away rides to get pax

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    10. 5.0
      Current Temporary Employee

      5 star rated 800+ rides

      Sep 29, 2021 - Model in Lake Hopatcong, Optional[NJ]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good, grateful, friendly people Very good money when dedicating hours to driving, good bonus’. (Before taxes) Helping people in need go to work, appts Helping people get home. Sets own schedule Highly recommend for anyone with vehicle and confidence in driving courteously.

      Cons

      Not enough drivers Long distance rides. Taxes taxes taxes Not enough pay Use many miles Many tolls GPS not entirely updated Security/safety risk for both driver and passenger/ not enough security provided by company Covid risk Not enough pay

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    Viewing 1 - 10 of 326 Reviews
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