M·A·C Cosmetics Reviews
Updated Jun 6, 2023
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Top Review Highlights by Sentiment
- "The training was great and I learned so much about being an artist there." (in 205 reviews)
- "Cool company to work for pay is great tons of gratis and ems" (in 177 reviews)
- "i LOVE my job..and i love transforming customers...movement is easy...no college needed...the benefits are great" (in 120 reviews)
- "Great discount and the people who I worked with were great" (in 105 reviews)
- "Great team depending on which store you're in" (in 48 reviews)
- "There is no work life balance in terms of holidays and weekends because the company thrives off of them." (in 166 reviews)
- "Which in return leads to crappy management and poor decisions." (in 135 reviews)
- "Long hours and weekend shifts" (in 81 reviews)
- "No room for growth beyond becoming a retail manager." (in 77 reviews)
- "Upper management are horrible they make you feel intimidated." (in 53 reviews)
Ratings by Demographics
This rating reflects the overall rating of M·A·C Cosmetics and is not affected by filters.
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- Former Employee★★★★★
AmazingMay 15, 2023 - Sales AssociateRecommendCEO ApprovalBusiness Outlook
Discount for the employees were great . Training
I didn’t have any con while workingContinue reading
- Current Employee, less than 1 year★★★★★
Good for very part time.Apr 12, 2023 - Makeup Artist in New York, NYRecommendCEO ApprovalBusiness Outlook
Discount, decent products, and good if you love makeup and this isn't your primary source of income.
Don't expect to ever make a livable wage here as an artist. Any promotions will lead you farther away from time doing actual makeup application and more with back-end corporate responsibilities. This job is suitable for someone who doesn't really need to work or looking for very part time and hands on experience applying makeup (which is being phased out anyway). You are expected to attain large sales goals depending on how many days you work that week. If you happen to call out sick or are ill one day, you are still required to achieve the initial sales goal pre call out, so basically never be sick. Expect to be told to be able to multitask and attend to every customer when staff is extremely short in an environment where it used to be double. This brand has been a slow burn for a long time and for good reason. Old business model, lack of innovation and keeping up with trends, comparable if not better products available at lower cost at Ulta or any drugstore. This company used to value artistry but that ship sailed a long time ago. It might have been great when the market was less saturated but its demographic is essentially people who don't like change. It may not happen as quickly as Morphe but I forsee this brand shutting down more stores in time and they have no one to blame but themselves.Continue reading
- Former Employee, more than 5 years★★★★★
Fun and exciting but retail aspect very drainingMay 21, 2023 - MAC Makeup Artist in Lawrenceville, NJRecommendCEO ApprovalBusiness Outlook
Creative, fast paced, community and goal oriented, great effort placed on training and expansion of product knowledge
Long hours standing/awkwardly bent to do makeovers, clients are often difficult and demanding for little respect paid to the artist/professional. Also retail hours and expectations in general are the pits! Every weekend, every holiday - work life balance was nearly impossible.Continue reading
- Former Employee, more than 10 years★★★★★
Not what it used to beMay 13, 2023 - Store Manager in Orange, CARecommendCEO ApprovalBusiness Outlook
When it was at its greatest; * Staff Development * Trainings * Products * Playing with makeup
Things began to change in, not to say change is bad, but when you have no direction as to where the company is going it was awful! Had 5 bosses within a year time span, kept having to train on new initiatives all while being expected to make plan and all your other responsibilities. It was never enough, always wanted more, more outsourcing, more events, more coaching all with less staff!!!Continue reading
- Former Employee, more than 3 years★★★★★
FineMay 28, 2023 - Store Manager in Tacoma, WARecommendCEO ApprovalBusiness Outlook
Great gratis, a lot of support from upper management.
Not worth the pay, artist turnover was high.
- Current Employee★★★★★
Great trainingMay 24, 2023 - Freelancer in Phoenix, AZRecommendCEO ApprovalBusiness Outlook
Great training & lots of learning available
Scheduling isn’t great and too many weekends and late nightsContinue reading
- Current Employee, more than 1 year★★★★★
Terrible pay, managers do not respect you.Mar 21, 2023 - Key Holder in Bellevue, WARecommendCEO ApprovalBusiness Outlook
It’s better than grunt work in food service
If you’re a bored stay at home housewife looking for a part time job, then this is for you! You’ll work a max of 20 hours a week, all sprinkled out throughout 5 days! 4 hour shifts? Yeah! If you’re a grown adult with REAL bills, good luck working here! You have a max of 20 hours a week, all sprinkled out throughout 5 days! 4 hour shifts! You bet you gotta sit in I5 traffic for an hour to get there, and you really get to see what skills you have since they give you astronomical sales goals! Which by the way, if you don’t meet you will get fired! Which honestly? Might be a better bet at this point since you just might luck out on unemployment:) Oh, and you don’t get any extra compensation for doing full faces - if someone slips you some cash, your manager will not let you take it. Not a good company to work for.Continue reading
- Former Employee★★★★★
Empowering creativityMay 17, 2023 - Retail Store Manager in Sacramento, CARecommendCEO ApprovalBusiness Outlook
You learn so much people skills working for customer service! It is also a huge advantage learning on how to do makeup on different skin types!
The company asks a lot from you with little pay.
- Current Employee, more than 3 years★★★★★
Things have changedMay 16, 2023 - Makeup Artist in Miami, FLRecommendCEO ApprovalBusiness Outlook
The 40 % Discount Getting free product
More focus on sale then artistry Very little training in the art of MakeupContinue reading
- Former Employee★★★★★
Great benefitsMay 15, 2023 - Assistant Manager in Dallas-Fort WorthRecommendCEO ApprovalBusiness Outlook
The benefits are great and the discount is 60% off.
No work/home life. The corporate expectations are out of touch with reality.
M·A·C Cosmetics Reviews FAQs
M·A·C Cosmetics has an overall rating of 3.6 out of 5, based on over 2,768 reviews left anonymously by employees. 61% of employees would recommend working at M·A·C Cosmetics to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.
61% of M·A·C Cosmetics employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated M·A·C Cosmetics 2.9 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at M·A·C Cosmetics to be coworkers, benefits, career development and the cons to be culture, work life balance, management.