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M·A·C Cosmetics

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M·A·C Cosmetics Reviews

3.5

60% would recommend to a friend

(2415 total reviews)

CEO John Demsey

John Demsey

61% approve of CEO

Ratings by category

4.2

Diversity & Inclusion

3.6

Culture & Values

3.4

Compensation and Benefits

3.2

Career Opportunities

3.1

Senior Management

2.7

Work/Life Balance

Ratings distribution

5 stars

23%

4 stars

30%

3 stars

28%

2 stars

11%

1 star

7%

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Found 2,415 of over 3K reviews

Updated Nov 27, 2023

What people are saying about M·A·C Cosmetics

Depression/Anxiety Talk

a year ago

works at 

Hudson's Bay Company

I struggle with a disability that affects my work life daily. I work in the beauty industry and in fashion reselling. Every single job I have been to has been nothing but cruel. I've experienced workplace bullying by managers and coworkers. I have always had to explain at the hiring process that I have a disability, only to have them not understand and be treated less than a human being. I worked at companies like the Hudsons Bay, Mac Cosmetics, Style Encore, and Platos Closet. I'm tired.

4

2 Comments

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great training and discounts.(in 219 reviews)
  • "Good pay when you can get hours and if you have to transfer from another state good luck!(in 178 reviews)
  • "i LOVE my job..and i love transforming customers...movement is easy...no college needed...the benefits are great(in 125 reviews)
  • "Great discount and the people who I worked with were great(in 98 reviews)
  • "Immediate team was great; made some life(in 46 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of M·A·C Cosmetics and is not affected by filters.

    1. 5.0
      Nov 27, 2023
      Brand Manager
      Former Employee, more than 3 years
      Westchester, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay,Great Training,Gratis on New Launch products. Creative Expression Freedom.

      Cons

      Hard to create a work life balance with the schedule. Skewed Brand/Retail partner communications, and need better incentives.

      1. 4.0
        Nov 27, 2023
        Makeup Artist
        Former Employee, more than 1 year
        Bengaluru
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Professional. A lot of traning session are given. Only 5 working days.

        Cons

        Monthly targets are high. So incentive is hard to achieve

      2. Join the M·A·C Cosmetics team
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        1. 2.0
          Nov 11, 2023
          Retail Host
          Current Employee, more than 1 year
          Sydney
          Recommend
          CEO Approval
          Business Outlook

          Pros

          *get to meet great people *work with amazing products *great foot in the door for the makeup industry

          Cons

          *not enough training (so much so that an incentive for making sales targets was training with your manager as if that shouldn't be a given) *high expectation to travel to other stores (especially if you want hours at the store you were hired for & won't certify you as an artist unless you do so even if you have been doing makeup apps for months) * working at a Myer stand often means working by yourself all day even with back-to-back apps and having to watch the floor for other customers (makes it impossible to meet sales targets) *another myer specific issue is that the staff at other stalls will judge you HEAVILY if you do not help them serve customers even though you are hired through ELC, not MYER *no discount unless you travel to Mac stores which are usually city-based

          1. 4.0
            Nov 27, 2023
            Retail Manager
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great field manager, Gratis and amazing training.

            Cons

            Just one Saturday off per month Low commission compensation.

            1. 4.0
              Nov 24, 2023
              Retail Assistant
              Former Employee, more than 1 year
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Learn and develop your artistry skills on a variety of facial tone and features freedom to express yourself through makeup and fashion discount on estee lauder companies

              Cons

              Salary could be better and no commission

              1. 5.0
                Nov 20, 2023
                Retail Assistant- Sales Floor
                Current Employee, less than 1 year
                Maidstone, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Team work, great opportunities, artistry focused, regular training, makeup brushes and heavily discounted products

                Cons

                Very busy, no free products but expected to wear full face of MAC to work each day

                1. 3.0
                  Oct 27, 2023
                  Makeup Artist
                  Former Employee, more than 1 year
                  Chadstone
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  If you wanna be a real makeup artist, Mac is the only brand you want to work with. The company provide a lot support and benefits to grow their artists, but along with a lot competitions too. Daily work is fun and enjoyable, also depending on who you work with. If you have a reliable team leader, it would be so great. I have worked in South Yarra flagship store, the management there is much better.

                  Cons

                  The way they choose manager is mysterious and awful… I have experience 3 managers and 2 assistant managers… only one manager and one assistant manager are responsible and supportive. All the rest are just lazy or don’t care… one of the assistant manager even got drug high during the work time…. So much stress coming from the local management…

                  1. 4.0
                    Nov 18, 2023
                    Crew Member
                    Former Employee, more than 1 year
                    Sydney
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    It is an amazing free place to work.

                    Cons

                    Kind of boring and run out of jobs to. do.

                    1. 5.0
                      Nov 15, 2023
                      Keyholder
                      Former Employee, more than 5 years
                      Birmingham, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Development and training was regularly provided

                      Cons

                      Limited room for progression but was available

                      1. 5.0
                        Nov 10, 2023
                        Assistant Manager
                        Current Employee, more than 1 year
                        Dublin, Dublin
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Training, discount, bonus, holidays & SPC

                        Cons

                        Expensive commute to work is tough

                      Viewing 1 - 10 of 2,415 Reviews
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                      M·A·C Cosmetics Reviews FAQs

                      M·A·C Cosmetics has an overall rating of 3.5 out of 5, based on over 2,891 reviews left anonymously by employees. 60% of employees would recommend working at M·A·C Cosmetics to a friend and 46% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, M·A·C Cosmetics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at M·A·C Cosmetics. This rating has decreased by -3% over the last 12 months.

                      60% of M·A·C Cosmetics employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated M·A·C Cosmetics 2.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at M·A·C Cosmetics to be culture, benefits, career development and the cons to be work life balance, management.

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                      UX Designer and Software Engineer

                      Is it normal that after the pre-interview with HR, and after he mentioned I would have the first interview with manager xx, he just disappeared? I sent an email and called the office a week later but no answers from him. Is this the way KPMG recruit people? He also contacted me two months later from the day I applied.

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                      2 Comments

                      Software Engineer

                      I've been on the job market for the past 4 months, facing challenges with securing interviews. I'm contemplating enrolling in Career Elevator (www.mycareerelevator.com) to refine my interview skills. Additionally, I'm intrigued by ApplyAll.com, a tool for automating job applications. Has anyone used either program to enhance their job search? I'm eager to learn more and would greatly appreciate any advice or insights you might have! Thank you in advance for your help!

                      2
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                      Manager

                      Confused. Currently working for a mid sized firm with big clients but have been offered a role through my network for a relatively small startup but a with higher designation / lead role & similar salary to my existing pay. The new role is more strategy + lead but non technical while my current role is managerial level but more technical. If in my position, would you stay in your current role or take the new one?? Happy to answer follow up questions. Thank you.

                      1
                      3 Comments

                      Glassdoor has 2,891 M·A·C Cosmetics reviews submitted anonymously by M·A·C Cosmetics employees. Read employee reviews and ratings on Glassdoor to decide if M·A·C Cosmetics is right for you.