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M·A·C Cosmetics

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M·A·C Cosmetics

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M·A·C Cosmetics Reviews

Updated Jun 6, 2023

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Found 2,470 of over 3K reviews
3.6
61% Recommend to a Friend
M·A·C Cosmetics CEO John Demsey
60% Approve of CEO

Found 2,320 of over 3K reviews

3.6
61%
Recommend to a Friend
60%
Approve of CEO
M·A·C Cosmetics CEO John Demsey
John Demsey
919 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The training was great and I learned so much about being an artist there.(in 205 reviews)
  • "Cool company to work for pay is great tons of gratis and ems(in 177 reviews)
  • "i LOVE my job..and i love transforming customers...movement is easy...no college needed...the benefits are great(in 120 reviews)
  • "Great discount and the people who I worked with were great(in 105 reviews)
  • "Great team depending on which store you're in(in 48 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of M·A·C Cosmetics and is not affected by filters.

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  1. 5.0
    Former Employee

    Amazing

    May 15, 2023 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount for the employees were great . Training

    Cons

    I didn’t have any con while working

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  2. 1.0
    Current Employee, less than 1 year

    Good for very part time.

    Apr 12, 2023 - Makeup Artist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount, decent products, and good if you love makeup and this isn't your primary source of income.

    Cons

    Don't expect to ever make a livable wage here as an artist. Any promotions will lead you farther away from time doing actual makeup application and more with back-end corporate responsibilities. This job is suitable for someone who doesn't really need to work or looking for very part time and hands on experience applying makeup (which is being phased out anyway). You are expected to attain large sales goals depending on how many days you work that week. If you happen to call out sick or are ill one day, you are still required to achieve the initial sales goal pre call out, so basically never be sick. Expect to be told to be able to multitask and attend to every customer when staff is extremely short in an environment where it used to be double. This brand has been a slow burn for a long time and for good reason. Old business model, lack of innovation and keeping up with trends, comparable if not better products available at lower cost at Ulta or any drugstore. This company used to value artistry but that ship sailed a long time ago. It might have been great when the market was less saturated but its demographic is essentially people who don't like change. It may not happen as quickly as Morphe but I forsee this brand shutting down more stores in time and they have no one to blame but themselves.

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  4. 4.0
    Former Employee, more than 5 years

    Fun and exciting but retail aspect very draining

    May 21, 2023 - MAC Makeup Artist in Lawrenceville, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Creative, fast paced, community and goal oriented, great effort placed on training and expansion of product knowledge

    Cons

    Long hours standing/awkwardly bent to do makeovers, clients are often difficult and demanding for little respect paid to the artist/professional. Also retail hours and expectations in general are the pits! Every weekend, every holiday - work life balance was nearly impossible.

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  5. 1.0
    Former Employee, more than 10 years

    Not what it used to be

    May 13, 2023 - Store Manager in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When it was at its greatest; * Staff Development * Trainings * Products * Playing with makeup

    Cons

    Things began to change in, not to say change is bad, but when you have no direction as to where the company is going it was awful! Had 5 bosses within a year time span, kept having to train on new initiatives all while being expected to make plan and all your other responsibilities. It was never enough, always wanted more, more outsourcing, more events, more coaching all with less staff!!!

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  6. 3.0
    Former Employee, more than 3 years

    Fine

    May 28, 2023 - Store Manager in Tacoma, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great gratis, a lot of support from upper management.

    Cons

    Not worth the pay, artist turnover was high.

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  7. 4.0
    Current Employee

    Great training

    May 24, 2023 - Freelancer in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great training & lots of learning available

    Cons

    Scheduling isn’t great and too many weekends and late nights

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  8. 1.0
    Current Employee, more than 1 year

    Terrible pay, managers do not respect you.

    Mar 21, 2023 - Key Holder in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s better than grunt work in food service

    Cons

    If you’re a bored stay at home housewife looking for a part time job, then this is for you! You’ll work a max of 20 hours a week, all sprinkled out throughout 5 days! 4 hour shifts? Yeah! If you’re a grown adult with REAL bills, good luck working here! You have a max of 20 hours a week, all sprinkled out throughout 5 days! 4 hour shifts! You bet you gotta sit in I5 traffic for an hour to get there, and you really get to see what skills you have since they give you astronomical sales goals! Which by the way, if you don’t meet you will get fired! Which honestly? Might be a better bet at this point since you just might luck out on unemployment:) Oh, and you don’t get any extra compensation for doing full faces - if someone slips you some cash, your manager will not let you take it. Not a good company to work for.

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  9. 3.0
    Former Employee

    Empowering creativity

    May 17, 2023 - Retail Store Manager in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You learn so much people skills working for customer service! It is also a huge advantage learning on how to do makeup on different skin types!

    Cons

    The company asks a lot from you with little pay.

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  10. 3.0
    Current Employee, more than 3 years

    Things have changed

    May 16, 2023 - Makeup Artist in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The 40 % Discount Getting free product

    Cons

    More focus on sale then artistry Very little training in the art of Makeup

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  11. 3.0
    Former Employee

    Great benefits

    May 15, 2023 - Assistant Manager in Dallas-Fort Worth
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are great and the discount is 60% off.

    Cons

    No work/home life. The corporate expectations are out of touch with reality.

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Viewing 1 - 10 of 2,320 Reviews
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M·A·C Cosmetics Reviews FAQs

M·A·C Cosmetics has an overall rating of 3.6 out of 5, based on over 2,768 reviews left anonymously by employees. 61% of employees would recommend working at M·A·C Cosmetics to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, M·A·C Cosmetics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at M·A·C Cosmetics. This rating has been stable over the past 12 months.

61% of M·A·C Cosmetics employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated M·A·C Cosmetics 2.9 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at M·A·C Cosmetics to be coworkers, benefits, career development and the cons to be culture, work life balance, management.

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Glassdoor has 2,768 M·A·C Cosmetics reviews submitted anonymously by M·A·C Cosmetics employees. Read employee reviews and ratings on Glassdoor to decide if M·A·C Cosmetics is right for you.