M·A·C Cosmetics Reviews
Updated Jun 6, 2023
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Top Review Highlights by Sentiment
- "i LOVE my job..and i love transforming customers...movement is easy...no college needed...the benefits are great" (in 120 reviews)
- "There is no work life balance in terms of holidays and weekends because the company thrives off of them." (in 166 reviews)
Ratings by Demographics
This rating reflects the overall rating of M·A·C Cosmetics and is not affected by filters.
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- Former Employee★★★★★
Pros
Discount for the employees were great . Training
Cons
I didn’t have any con while working
Continue reading - Current Employee, less than 1 year★★★★★
Good for very part time.
Apr 12, 2023 - Makeup Artist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Discount, decent products, and good if you love makeup and this isn't your primary source of income.
Cons
Don't expect to ever make a livable wage here as an artist. Any promotions will lead you farther away from time doing actual makeup application and more with back-end corporate responsibilities. This job is suitable for someone who doesn't really need to work or looking for very part time and hands on experience applying makeup (which is being phased out anyway). You are expected to attain large sales goals depending on how many days you work that week. If you happen to call out sick or are ill one day, you are still required to achieve the initial sales goal pre call out, so basically never be sick. Expect to be told to be able to multitask and attend to every customer when staff is extremely short in an environment where it used to be double. This brand has been a slow burn for a long time and for good reason. Old business model, lack of innovation and keeping up with trends, comparable if not better products available at lower cost at Ulta or any drugstore. This company used to value artistry but that ship sailed a long time ago. It might have been great when the market was less saturated but its demographic is essentially people who don't like change. It may not happen as quickly as Morphe but I forsee this brand shutting down more stores in time and they have no one to blame but themselves.
Continue reading - Former Employee, more than 5 years★★★★★
Fun and exciting but retail aspect very draining
May 21, 2023 - MAC Makeup Artist in Lawrenceville, NJRecommendCEO ApprovalBusiness OutlookPros
Creative, fast paced, community and goal oriented, great effort placed on training and expansion of product knowledge
Cons
Long hours standing/awkwardly bent to do makeovers, clients are often difficult and demanding for little respect paid to the artist/professional. Also retail hours and expectations in general are the pits! Every weekend, every holiday - work life balance was nearly impossible.
Continue reading - Former Employee, more than 10 years★★★★★
Not what it used to be
May 13, 2023 - Store Manager in Orange, CARecommendCEO ApprovalBusiness OutlookPros
When it was at its greatest; * Staff Development * Trainings * Products * Playing with makeup
Cons
Things began to change in, not to say change is bad, but when you have no direction as to where the company is going it was awful! Had 5 bosses within a year time span, kept having to train on new initiatives all while being expected to make plan and all your other responsibilities. It was never enough, always wanted more, more outsourcing, more events, more coaching all with less staff!!!
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Great gratis, a lot of support from upper management.
Cons
Not worth the pay, artist turnover was high.
- Current Employee★★★★★
Pros
Great training & lots of learning available
Cons
Scheduling isn’t great and too many weekends and late nights
Continue reading - Current Employee, more than 1 year★★★★★
Terrible pay, managers do not respect you.
Mar 21, 2023 - Key Holder in Bellevue, WARecommendCEO ApprovalBusiness OutlookPros
It’s better than grunt work in food service
Cons
If you’re a bored stay at home housewife looking for a part time job, then this is for you! You’ll work a max of 20 hours a week, all sprinkled out throughout 5 days! 4 hour shifts? Yeah! If you’re a grown adult with REAL bills, good luck working here! You have a max of 20 hours a week, all sprinkled out throughout 5 days! 4 hour shifts! You bet you gotta sit in I5 traffic for an hour to get there, and you really get to see what skills you have since they give you astronomical sales goals! Which by the way, if you don’t meet you will get fired! Which honestly? Might be a better bet at this point since you just might luck out on unemployment:) Oh, and you don’t get any extra compensation for doing full faces - if someone slips you some cash, your manager will not let you take it. Not a good company to work for.
Continue reading - Former Employee★★★★★
Empowering creativity
May 17, 2023 - Retail Store Manager in Sacramento, CARecommendCEO ApprovalBusiness OutlookPros
You learn so much people skills working for customer service! It is also a huge advantage learning on how to do makeup on different skin types!
Cons
The company asks a lot from you with little pay.
- Current Employee, more than 3 years★★★★★
Pros
The 40 % Discount Getting free product
Cons
More focus on sale then artistry Very little training in the art of Makeup
Continue reading - Former Employee★★★★★
Great benefits
May 15, 2023 - Assistant Manager in Dallas-Fort WorthRecommendCEO ApprovalBusiness OutlookPros
The benefits are great and the discount is 60% off.
Cons
No work/home life. The corporate expectations are out of touch with reality.
M·A·C Cosmetics Reviews FAQs
M·A·C Cosmetics has an overall rating of 3.6 out of 5, based on over 2,768 reviews left anonymously by employees. 61% of employees would recommend working at M·A·C Cosmetics to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.
61% of M·A·C Cosmetics employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated M·A·C Cosmetics 2.9 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at M·A·C Cosmetics to be coworkers, benefits, career development and the cons to be culture, work life balance, management.
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