M&T Bank Reviews
Updated Jun 5, 2023
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This rating reflects the overall rating of M&T Bank and is not affected by filters.
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- Former Employee★★★★★
Great company
May 11, 2023 - Relationship Banker in Fredericksburg, VARecommendCEO ApprovalBusiness OutlookPros
Great company and work environment
Cons
Not a lot of room to grow
Continue reading - Current Employee, more than 8 years★★★★★
Great Co-worker, Middle Mgmt ok
Jun 2, 2023 - Sr Product Owner in Buffalo, NYRecommendCEO ApprovalBusiness OutlookPros
People, flexibility, PTO, benefits, community involvement, pay
Cons
Can be a boys club, some areas still very hierarchy, very hard to progress in business, diversity is more talk then action
Continue reading - Former Employee, more than 1 year★★★★★
Good flexibility but under paid
Jun 5, 2023 - Product Manager in Buffalo, NYRecommendCEO ApprovalBusiness OutlookPros
- accommodated me to remain work from home - good amount of pto + paid holidays -good benefits
Cons
- hard to get an adequate raise
- Current Employee, more than 1 year★★★★★
Good People, Horrendous Software/Resources l
Jun 2, 2023 - Treasury SpecialistRecommendCEO ApprovalBusiness OutlookPros
Lots of vacation time and even sometimes encouraging employees to use it Friendly people and environment Convenient work from home options Satisfactory benefits
Cons
I can not understate this, but M&T has hands down without a doubt the WORST, LEAST FUNCTIONAL software and employee tools I have EVER SEEN. None of the websites and tools for employees to use for their work are even close to acceptably useable. There are constant load issues, 100 different locations that will all sound the same but are completely different, ridiculously arbitrary and unnecessary busywork that will have you doing the same task in 5 different spots, and on top of all that, the main site that both employees and clients rely on just completely crashes and fails MULTIPLE TIMES PER MONTH, with the only solution ever brought up being to essentially turn the site on and off again by resetting our servers and praying it works, without ever actually fixing anything and only delaying the inevitable future crash. The amount of times you’ll get a customer calling and complaining about the fact that ‘your website is terrible’ or ‘this is the worst/most confusing site i have ever used.’ Nothing about the main site is simple or intuitive, either, and the needless complexity of activating/ deactivating is so poorly executed that it is laughable. M&T is a 10 billion dollar bank, but for some unknown reason can’t make a website or software that works for more than a week.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good Benefits. M&T is in the process of changing the way the company works and this change seems to be a good thing. They have the most helpful IT help desk out of any company I have ever spoken to.
Cons
The culture was terrible. When I was interviewing all the employees I spoke to said the culture was amazing. But there was no work life balance. One example of this was when senior management said take it easy because of the holidays my direct manager would make work up and keep people going to the point of burn out. Also no matter the issue everything was an escalation causing more stress then it was worth. In general the people are the biggest issues.
Continue reading - Former Employee★★★★★
Pros
Great work environment a lot of growth
Cons
Staffing issues always everyday problem
- Current Employee★★★★★
Pros
Not a strict work environment
Cons
Pay Lack of staffing and employees
- Former Employee★★★★★
Good company
May 26, 2023 - Middle Market Relationship Manager in Albany, NYRecommendCEO ApprovalBusiness OutlookPros
Fair salary, fair treatment, great culture
Cons
Long hours at times, challenging credit standards
- Current Employee★★★★★
A good home for my skills, a great place to work
May 22, 2023 - SVP Enterprise ArchitectureRecommendCEO ApprovalBusiness OutlookPros
Treats employees with respect and dignity
Cons
Directly meaningful communications can be sparse at times.
- Former Employee★★★★★
Pros
They are community focused and oriented
Cons
Often travel to corporate office.
M&T Bank Reviews FAQs
M&T Bank has an overall rating of 3.7 out of 5, based on over 2,279 reviews left anonymously by employees. 65% of employees would recommend working at M&T Bank to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.
65% of M&T Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated M&T Bank 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at M&T Bank to be culture, career development, benefits and the cons to be senior leadership, management, compensation.
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