MAA Service Manager Reviews | Glassdoor

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MAA Service Manager Reviews

Updated Jul 22, 2018

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3.1
7%
Recommend to a Friend
7%
Approve of CEO
MAA Chairman, President, and CEO H. Eric Bolton Jr. (no image)
H. Eric Bolton Jr.
3 Ratings
  1. "Great Benefits, decent pay, great teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAA full-time for more than a year

    Pros

    A great Executive team that actually rewards even the lowest ranking employee if the year went good. Benefits are great! Pay is okay.

    Cons

    Almost everything is done in house. at times the Workload is high for the amount of employees.

    Advice to Management

    Motivated employees work better.

    MAA2016-05-11
  2. Helpful (2)

    "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MAA full-time for more than a year

    Pros

    Compensation and benefits are good (especially if you can make budget goals).

    Cons

    High turnover in employees which causes big pressure and high expectations on an understaffed team. More concerned with budget then creating a quality work environment. Forced to do turns in-house with unqualified and unmotivated employees that create a negative work environment which causes a back log in work orders and unhappy residents.

    Advice to Management

    Hire quality employees instead of “yes-man” who do not perform. Small group of quality employees working with vendors creates a better work environment and faster turn around of vacated apartments.

    MAA2018-07-22
  3. "Welcome to Corporate America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAA full-time for more than a year

    Pros

    The company has good benefits and good pay with bonuses. The Company sets high standards of quality for its properties.

    Cons

    Service workers are expected to be miracle workers, a pig is still a pig regardless of how much lipstick it's put on it.

    Advice to Management

    Management should look at more than the bottom line or dollar. The creed or motto states talking care of each other (employees) as one of the standards.

    MAA2015-10-19
Found 3 reviews