MAC Cosmetics Reviews | Glassdoor

MAC Cosmetics Reviews

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Found 1204 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
71%
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
488 Ratings
Pros
Cons
  • "Work/life balance, recruitment process for staff is too long(in 148 reviews)

  • "No work life balance, having to work every weekend your job becomes your life(in 61 reviews)

More Pros and Cons
  1. Helpful (1)

    Agile company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time for more than 9 years

    Pros

    Leading authority in makeup artistry Hands on training Opportunity to grow Great benefits Meet great people Upbeat environment Company culture Working here will teach you how to be an amazing artist and leader. You can grow if you are determined, and prepared for the ride. It’s not easy but the challenge is what makes it so rewarding. Being a manager for MAC comes with many responsibilities that require you...

    Show More

    Cons

    HR has restructered which has created some missed communication with tasks such as hiring and on boarding. It’s definitely a learning curve.

    Advice to Management

    From a retail support standpoint, the number of upper management positions, and type of positions should increase by volume of region. Senior retail manager position should return for corresponding mega regions that would benefit from the additional support in the field.

  2. MAC Review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Approves of CEO

    I worked at MAC Cosmetics full-time for more than 9 years

    Pros

    -Estee Lauder Benefit Package (healthcare, pension, 401K) -Community of like minded individuals -Creative environment -You have the opportunity to meet people that will remain in your life outside of the brand

    Cons

    -limited weekends off -demand during our off hours -field executive's that have the potential of making/breaking your career without taking the time to get to know you, your past with the brand, and the successes you have had prior to them.

  3. MAC Athens

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part Time in Athens, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time for more than 2 years

    Pros

    Amazing company to work for. Trains artists thoroughly, vacation weeks with pay, and opportunities to advance.

    Cons

    The location of the counter isn’t ideal.

  4. Cool

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Disapproves of CEO

      I have been working at MAC Cosmetics part-time

      Pros

      Employee discount, you learn a lot

      Cons

      It's a retail job, goals are high

    • Retail Manager

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at MAC Cosmetics full-time

        Pros

        You will learn so much working for this company.

        Cons

        Have excellent shoes with insoles as your feet will need it.

      • Great job for makeup artist that are passionate

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at MAC Cosmetics full-time

          Pros

          Discount Vacation Environment Gratis (free makeup)

          Cons

          Hours can be cut Weekend working

        • ok pay

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 

          I worked at MAC Cosmetics part-time for more than 2 years

          Pros

          Great discounts given to employees

          Cons

          Not enough pay for amount of work.

        • Great company, great experience, just great!!! I

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Trainer in Los Angeles, CA
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at MAC Cosmetics full-time for more than 20 years

          Pros

          Exposure to industry, the training, the employees, and the MAC AIDS FUND.

          Cons

          Retail is retail. However, spinning it with artistry makes it bearable and meaningful. So holiday work schedule sucks.

          Advice to Management

          Keep your teams inspired and keep the DNA of MAC in all things that you do as a team and and a company. Keep celebrating the artists and managers for their successes no matter how small or seemingly insignificant. Let artists be individuals and lead by example. One more time, lead by example.

        • Marketing

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Recommends
          Negative Outlook
          Approves of CEO

          I have been working at MAC Cosmetics full-time

          Pros

          Trendy Company, Summer Fridays, Modern New Office

          Cons

          Archaic Process, Lots of Red Tape, Many Temp Employees

        • Takes a certain personality

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Store Manager in Orlando, FL
          Approves of CEO

          I worked at MAC Cosmetics full-time for more than 6 years

          Pros

          Great discounts, people and training.

          Cons

          Poor work/life balance. Schedules are grueling.

          Advice to Management

          Allow more flexibility, remove manager selling goals.

        Found 1204 reviews