MAC Cosmetics Reviews | Glassdoor

MAC Cosmetics Reviews

Updated July 19, 2018
1,097 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
447 Ratings

1,097 Employee Reviews

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Pros
  • "great discount and product gratis" (in 57 reviews)

  • "Great pay, Great employee discount" (in 56 reviews)

Cons
  • "Work every weekend, work-life balance can be an opportunity" (in 130 reviews)

  • "No work life balance, having to work every weekend your job becomes your life" (in 53 reviews)

More Pros and Cons

  1. "Mav"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Braintree, MA
    Former Employee - Retail Store Manager in Braintree, MA
    Recommends
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than 10 years)

    Pros

    You will learn so much

    Best artists in the world

    Cons

    Hours are crazy
    Difficult customers
    Having to dress up every day

    Advice to Management

    None


  2. "Make way for corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends

    I worked at MAC Cosmetics full-time (More than 8 years)

    Pros

    good discount; thorough training; free product

    Cons

    more and more corporate structure

    Advice to Management

    follow protocol

  3. "MAC Cosmetics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics full-time

    Pros

    Good hours, good pay, good benefits

    Cons

    Poor and inefficient senior leadership

    Advice to Management

    Show more respect to employees


  4. "Good way to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    Fast paced environment with hands on experience, regular training and a great employee discount

    Cons

    Limited upward mobility. Cliques amongst management team

    Advice to Management

    Professional environments should be governed by performance rather than personal biases.


  5. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key in Tampa, FL
    Former Employee - Third Key in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than a year)

    Pros

    They invest a lot of time and education into their artists. Management is always open for conversation, and wants to see you succeed.

    Cons

    Work life balance can be tough, but thats to be expected when you work retail. My manger always made sure to rotate weekend days off to be fair.


  6. "Great job is you're in a major city and also not inside a department store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Manager
    Current Employee - Assistant Retail Manager
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    Great pay, great training, upbeat environment

    Cons

    Little to no support from upper management if located in a rural area


  7. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Manager in Richmond, VA
    Current Employee - Retail Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time (Less than a year)

    Pros

    Great communication throughout the company, so much training, gratis, new launches, bonuses, ALL RACES, ALL AGES, ALL GENDERS! So diverse!

    Cons

    Being in a partner door (Dillard, macys, etc)

    Advice to Management

    Keep it up

  8. "Mac 3rd Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in Nashville, TN
    Current Employee - Third Key in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than a year)

    Pros

    establish friendships
    build clientele
    pay is more than double minimum wage

    Cons

    commuting
    few opportunities to advance in your city
    lack of social life

    Advice to Management

    allow employees off on weekends more


  9. "MAC Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    Creative space. Encouraging team/family. Lots of makeup applications!

    Cons

    Fees for 1hr sessions were removed. Now everyone wants an application and wont buy anything but lashes. Its hard to give an hour and your art to someone who isn't interested in supporting our art.

    Advice to Management

    Find good verbiage for custies regarding 1 hr appointments for the team to use.


  10. "Retail Makeup Artist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics part-time

    Pros

    Great team atmosphere and support to develop artistry/sales techniques.

    Cons

    No complaints, just be prepared to work on weekends.


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