MAC Cosmetics Reviews | Glassdoor

MAC Cosmetics Reviews

Updated September 19, 2017
938 reviews

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3.6
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Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
374 Ratings

938 Employee Reviews

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Pros
  • Great pay, Great employee discount (in 52 reviews)

  • Mac has great health benefits, huge employee discount, and Mac gives its employees items from each collection to promote sales (in 51 reviews)

Cons
  • Work life balance at Least for me was impossible to keep up with (in 114 reviews)

  • Like many others have mentioned there is absolutely no work life balance (in 43 reviews)

More Pros and Cons

  1. "It's changed. A LOT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Makeup Artist
    Current Employee - Retail Makeup Artist
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MAC Cosmetics (More than 5 years)

    Pros

    Gratis
    The best training in the business
    Inclusive atmosphere
    Fun collections
    Making people feel great!
    Paid holidays

    Cons

    Online shoppers= Less foot traffic.
    Less foot traffic = Low Sales
    Low Sales=Unemployment
    No work/life balance
    Like any retail job, say goodbye to weekends, evenings and holidays
    What vacation? 😂

    Advice to Management

    I realise your goal is to make money, and I know you know there is more competition than ever and way less counter traffic. Can we please adjust the goals accordingly?


  2. "Fun Artistry & Sales Based Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freelance Makeup Artist in Tallahassee, FL
    Former Employee - Freelance Makeup Artist in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MAC Cosmetics part-time (More than a year)

    Pros

    It was a pretty chill job. If you did your work really well, they weren't strict. The best part is working with talented artists, doing event makeup, free makeup, meeting new clients that can also boost your freelance business.

    Cons

    If your boss likes you, it's impossible to get fired. They make a lot of excuses for people. Which can work out in your favor- if you're a favorite.

  3. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Experience, Make-Up, MUA, Creativity, Quality

    Cons

    Structure, Schedule, Leadership, Environment, Customers


  4. "Fun and Creative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Makeup Artist in Tampa, FL
    Current Employee - MAC Makeup Artist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time (More than 5 years)

    Pros

    Amazing company to work for with benefits. Love the brand and what they represent.

    Cons

    Retail hours and non consistent schedule. Money driven


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Lehigh Valley, PA
    Current Employee - Part Time Sales Associate in Lehigh Valley, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time (More than a year)

    Pros

    free to be creative and can express inviduality!

    Cons

    not a great work/life ratio, have to work every weekend

    Advice to Management

    have a more work/life ratio


  6. "Retail artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Makeup Artist in Silver Spring, MD
    Current Employee - Retail Makeup Artist in Silver Spring, MD
    Recommends

    I have been working at MAC Cosmetics part-time (More than a year)

    Pros

    Great benefits company perks

    Cons

    Hard to get weekends off


  7. "30 h. artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Artist
    Current Employee - Artist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than a year)

    Pros

    Great discount! good pay and benefits, overall fun enviornment to work at

    Cons

    un-realistic goals, non flexible hrs, hard to grow, artistry is not how it use to be

    Advice to Management

    set more realistic goals and focus on developing the artistry aspect of mac again

  8. Helpful (1)

    "Under appreciated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MAC Makeup Artist in Torrance, CA
    Former Employee - MAC Makeup Artist in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than 10 years)

    Pros

    Great products to work with as a make-up artist.
    Creative freedom with use of makeup and clothing as long as its black.

    Cons

    Under appreciated and severely under paid for employee skill set and time
    Over worked. Made to feel guilty about taking mandatory breaks.
    Really inflexible schedule. You must notify within 6-8weeks if you need a day off (as a permanent employee) !?!
    Little to no raises at all keeping you at nearly base pay for years!!

    Advice to Management

    Compensate fairly for employee skill set. Foster a better environment for employee morale which is non existent when employees are under appreciated.


  9. "Working For MAC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time

    Pros

    Great benefits, inspiring co-workers, love what the company stands for. All Ages, All Races, All sexes.

    Cons

    Hard to grow in remote locations.

    Advice to Management

    Survey your artists for what the brand is missing.


  10. "Incredible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Retail Artist in New York, NY
    Former Employee - Mac Retail Artist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics part-time (More than a year)

    Pros

    Working with makeup always ahead of trends fast paced environment always something to look forward to always something to learn and improve on

    Cons

    Standing long hours rude customers tend to run out of limited edition items fairly quickly fast paced environment sometimes very stressful


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