MAC Cosmetics Reviews | Glassdoor

MAC Cosmetics Reviews

Updated April 20, 2018
1,053 reviews

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3.4
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Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
431 Ratings

1,053 Employee Reviews

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Pros
  • Employee discount is beyond impressive (in 54 reviews)

  • Great pay, Great employee discount (in 54 reviews)

Cons
  • Work every weekend, work-life balance can be an opportunity (in 128 reviews)

  • Like many others have mentioned there is absolutely no work life balance (in 51 reviews)

More Pros and Cons

  1. "make up artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Make-Up Artist
    Current Employee - Make-Up Artist
    Recommends
    Positive Outlook

    I have been working at MAC Cosmetics part-time (More than 3 years)

    Pros

    The gratis and the discounts! Love the training and people i work with. Mac is like a big family. Updates are always fun, learning about the latest trends and whats to come. Mac keeps you ahead of trend with its updates.

    Cons

    wish their was more benefits to part time employees. we get no sick days so it makes it tough to call out when you can't work because of this new point system. Wish we got gratis like we use to a couple years ago. things have been changing within the company a lot.

    Advice to Management

    Maybe if higher management reached out to employees needs more it would be a even better company to work for.


  2. "3rd Key manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at MAC Cosmetics full-time

    Pros

    great discount and product gratis. Friendly environment. Lots of room for growth.

    Cons

    pay is fairly low. 3rd key managers do not make much

  3. "Third key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key Holder in New York, NY
    Former Employee - Third Key Holder in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than 5 years)

    Pros

    Benefits hourly discounts gratis fun

    Cons

    Environment can be very stressful


  4. Helpful (1)

    "Manager, Global Education"

    StarStarStarStarStar
    Current Employee - Manager, Global Education in New York, NY
    Current Employee - Manager, Global Education in New York, NY

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    Nice people, fun environment, creative

    Cons

    Low salary, no room for growth


  5. "Amazing company for those who love cosmetics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at MAC Cosmetics full-time

    Pros

    growth, artistry, you are on the sales floor doing what you love, beauty and cosmetics.

    Cons

    schedule was a bit hard start at 5am sometimes. Did not understand or care if you were one minute late, it would count as lateness and would not tolerated.

    Advice to Management

    well I have no comment to say to management at this moment.


  6. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leasing Agent in Lafayette, LA
    Former Employee - Leasing Agent in Lafayette, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than a year)

    Pros

    Loved this job. Commission based with hrly.. got to learn everything about cosmetics

    Cons

    Long hrs always on feet. Tough clients.. too many complementary make overs

    Advice to Management

    I can't really give it being every one is different. This place trained well. Do not be a part of the drama team that tends to linger in cosmetic industry


  7. "Permanent Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAC Cosmetics part-time

    Pros

    Gratis (if and when you actually receive it).
    Every 6 months you are supposed to get $200 worth of free product, but it is most likely going to be "lost" in transit. You will never receive the brushes you order for this purpose.

    Basic training (if you get to go and they agree to pay for it and don't try to con you into paying for your own travel expenses).

    Cons

    The 60% off employee discount is only available in MAC freestanding stores, which makes it impossible to actually take advantage of if there isn't one in your area.

    MAC only allows one week of continuous vacation, so if you want to take off longer than that (even for a honeymoon), you will have to resign and reapply for your position.

    You have to call in your hours every week on an outdated telephone service left over from the 1990s.

    Advice to Management

    Allow employees access to their discount online. Allow more than one week unpaid vacation for employees who require it for extenuating circumstances. Consistently provide gratis. Update time recording system.

  8. Helpful (1)

    "Sweet.....Bitter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Negative Outlook
    Disapproves of CEO

    I have been working at MAC Cosmetics (More than 5 years)

    Pros

    You meet some amazing people, co-workers, customers, and partners that can turn into life long friends. EXCELLENT! EXCELLENT! EXCEPTIONAL! Benefits. And I can’t complain about the pay.

    Cons

    The company has changed its quite actually sad, I’ve only been with the company for 5 years but I still feel so unappreciated.

    Advice to Management

    I won’t even bother


  9. Helpful (1)

    "make up artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MAC Cosmetics part-time

    Pros

    energetic co workers. friends. using our product and having fun, many collections

    Cons

    always wanting to buy products, you have to really be a managers favorite in order to move up.

    Advice to Management

    some managers good some not. depends who you get.


  10. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time

    Pros

    -Creative environment
    -Good management that wants to promote from within
    -Makeup Discount
    -Travel

    Cons

    -Estee Lauder owned, large corporation
    -Catty individuals/ personalities

    Advice to Management

    -Create a stronger company culture, each department feels very isolated and noncohesive.


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