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    MAC Cosmetics Reviews

    Updated September 20, 2018
    1,135 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    MAC Cosmetics CEO John Demsey
    John Demsey
    457 Ratings

    1,135 Employee Reviews

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    Pros
    Cons

    • "There is zero work/ life balance in retail" (in 136 reviews)

    • "No work life balance, having to work every weekend your job becomes your life" (in 56 reviews)

    More Pros and Cons

    1. "Mav"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Store Manager in Braintree, MA
      Former Employee - Retail Store Manager in Braintree, MA
      Recommends
      Approves of CEO

      I worked at MAC Cosmetics full-time (More than 10 years)

      Pros

      You will learn so much

      Best artists in the world

      Cons

      Hours are crazy
      Difficult customers
      Having to dress up every day

      Advice to Management

      None

    2. "Wonderfully"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Designer and Image Consultant Plus Makeup Pro in New York, NY
      Former Employee - Designer and Image Consultant Plus Makeup Pro in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at MAC Cosmetics part-time (More than 3 years)

      Pros

      Great opportunity for makeup Mac team New York

      Cons

      Just time for my school

      3. Join the MAC Cosmetics team
      See Our Latest Jobs

    3. "Fun, but few working hours available"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Get to choose your own schedule

      Cons

      Hard to get a permanent position even as a freelancer. Most jobs get filled by other permanent employees. Even though you get to pick your schedule, shifts are few and far between with many freelancers across Houston after the same hours.

    4. "Third Key Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Third Key Manager
      Current Employee - Third Key Manager
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at MAC Cosmetics full-time (More than a year)

      Pros

      50% employee discount
      free product with new launches

      Cons

      management, attitudes, poor professionalism, hostile work enviornment

    5. "Artist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Lots of experience, builds clients, great discount

      Cons

      overworked, crazy customers, holiday sucks

    6. "Its an OKAY place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at MAC Cosmetics full-time

      Pros

      gratis for new collections
      seeing new makeup/collections

      Cons

      management doesn't get to know employees
      HR is biased

      Advice to Management

      get to know your people more instead of listening to what people tell you. have a little more personality

    7. Helpful (1)

      "MAC Makeup Artist - Part time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Makeup Artist in Alexandria, VA
      Current Employee - Makeup Artist in Alexandria, VA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at MAC Cosmetics part-time (More than 3 years)

      Pros

      The training and certifications we earn throughout our time with MAC.
      Dressing up every time for work.
      Artistry growth.

      Cons

      No opportunity to grow.
      Lots of favoritism.
      Ridiculous sales goals.

    8. Helpful (1)

      "Part time third key"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Third Key in New York, NY
      Current Employee - Third Key in New York, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at MAC Cosmetics part-time (More than 3 years)

      Pros

      Great discount. If you have a go get em personality and get to know the right people you can get far quickly. You have more freedom in dress code compared to other brands as long as it's dark black you have a lot of options. There owned by Estee Lauder which own a lot of other brands so great connections.

      Cons

      Company lately isnt keeping up with competition brands so there are always cuts and less positions. The training isnt as good as it use to be. Sales goals can be a bit high even though less people are shopping at the brand so be prepared to hustle. The brand as a whole expects you to meet a lot of expectations but when you need there help or them to be flexible they are rarely there for you.

      Advice to Management

      I've noticed in a lot of locations management has rules an expectations but they rarely lead by example. It's more do as I say not as I do. Stop with the favoritism! Go by staff numbers and there success with the brand not with who you think you can be friends with. Also fight for your artist. If they need help or want to make things happen fight by there side. In most locations its usually artist vs management which is ashamed.

    9. Helpful (1)

      "It’s okay."

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at MAC Cosmetics part-time

      Pros

      Lots of makeup to do during peak season. Prom, homecoming, wedding.

      Cons

      Weak company direction leads to poor sales for those on the ground.

      Advice to Management

      Embrace the social media beauty scene while still maintaining your fashion identity.

    10. Helpful (1)

      "MAC"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MAC Cosmetics part-time

      Pros

      Fun work environment
      Great employee discount

      Cons

      High goals
      Hard to move up in management if the other girls and management don't like you
      Long hours on your feet

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