MAC Cosmetics Reviews | Glassdoor

MAC Cosmetics Reviews

Updated September 20, 2018
1,135 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
457 Ratings

1,135 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "There is zero work/ life balance in retail" (in 136 reviews)

  • "No work life balance, having to work every weekend your job becomes your life" (in 56 reviews)

More Pros and Cons

  1. "Mav"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Braintree, MA
    Former Employee - Retail Store Manager in Braintree, MA
    Recommends
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than 10 years)

    Pros

    You will learn so much

    Best artists in the world

    Cons

    Hours are crazy
    Difficult customers
    Having to dress up every day

    Advice to Management

    None


  2. "Wonderfully"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer and Image Consultant Plus Makeup Pro in New York, NY
    Former Employee - Designer and Image Consultant Plus Makeup Pro in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics part-time (More than 3 years)

    Pros

    Great opportunity for makeup Mac team New York

    Cons

    Just time for my school

  3. "Fun, but few working hours available"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Get to choose your own schedule

    Cons

    Hard to get a permanent position even as a freelancer. Most jobs get filled by other permanent employees. Even though you get to pick your schedule, shifts are few and far between with many freelancers across Houston after the same hours.


  4. "Third Key Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key Manager
    Current Employee - Third Key Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than a year)

    Pros

    50% employee discount
    free product with new launches

    Cons

    management, attitudes, poor professionalism, hostile work enviornment


  5. "Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of experience, builds clients, great discount

    Cons

    overworked, crazy customers, holiday sucks


  6. "Its an OKAY place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time

    Pros

    gratis for new collections
    seeing new makeup/collections

    Cons

    management doesn't get to know employees
    HR is biased

    Advice to Management

    get to know your people more instead of listening to what people tell you. have a little more personality


  7. Helpful (1)

    "MAC Makeup Artist - Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Makeup Artist in Alexandria, VA
    Current Employee - Makeup Artist in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics part-time (More than 3 years)

    Pros

    The training and certifications we earn throughout our time with MAC.
    Dressing up every time for work.
    Artistry growth.

    Cons

    No opportunity to grow.
    Lots of favoritism.
    Ridiculous sales goals.

  8. Helpful (1)

    "Part time third key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in New York, NY
    Current Employee - Third Key in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics part-time (More than 3 years)

    Pros

    Great discount. If you have a go get em personality and get to know the right people you can get far quickly. You have more freedom in dress code compared to other brands as long as it's dark black you have a lot of options. There owned by Estee Lauder which own a lot of other brands so great connections.

    Cons

    Company lately isnt keeping up with competition brands so there are always cuts and less positions. The training isnt as good as it use to be. Sales goals can be a bit high even though less people are shopping at the brand so be prepared to hustle. The brand as a whole expects you to meet a lot of expectations but when you need there help or them to be flexible they are rarely there for you.

    Advice to Management

    I've noticed in a lot of locations management has rules an expectations but they rarely lead by example. It's more do as I say not as I do. Stop with the favoritism! Go by staff numbers and there success with the brand not with who you think you can be friends with. Also fight for your artist. If they need help or want to make things happen fight by there side. In most locations its usually artist vs management which is ashamed.


  9. Helpful (1)

    "It’s okay."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics part-time

    Pros

    Lots of makeup to do during peak season. Prom, homecoming, wedding.

    Cons

    Weak company direction leads to poor sales for those on the ground.

    Advice to Management

    Embrace the social media beauty scene while still maintaining your fashion identity.


  10. Helpful (1)

    "MAC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    Fun work environment
    Great employee discount

    Cons

    High goals
    Hard to move up in management if the other girls and management don't like you
    Long hours on your feet


Showing 1,135 of 1,266 reviews
Reset Filters