MAC Cosmetics Reviews | Glassdoor

MAC Cosmetics Reviews

Updated February 17, 2017
790 reviews

Filter

Filter

Full-time Part-time

790 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great pay, great training, equal opportunity employment (in 47 reviews)

  • Employee discount in so awesome (in 43 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "great career start for makeup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, opportunity for growth, great pay, opportunity for self-promotion.

    Cons

    hard for work/life balance, no holidays or weekend.


  2. "Makeup Artist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Grove, NY
    Current Employee - Anonymous Employee in Lake Grove, NY
    Recommends

    Pros

    Pay is great, you learn a lot. Meet a lot of people work on all different skin/races

    Cons

    Inconsistent hours, new managers consistently, hard to get hired permanently high school all over again

    Advice to Management

    Your not better than the employees especially when your age bracket is 21-25. There's a lot of freelance artists that deserve more recognition


  3. "Don't Believe the hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAC Cosmetics full-time

    Pros

    60 percent discount
    Gratis (free product)

    Cons

    very clique-y
    they allow bullying in the workplace and try to justify it
    condescending trainers with god like complex (like michael)
    no room for growth
    everyone is in competition
    not focused on artistry just focused on selling

    Advice to Management

    upper management needs to recognize and rectify bullying in the workplace.
    also, they need to stop making excuses on who to blame. Even upper management
    is rude and plays the whole bully scheme too.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Exhausting Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAC Cosmetics full-time (More than 8 years)

    Pros

    MAC provides it's artists with a toolset & trade that you can use forever. I am thankful for everything I learned while working for MAC. I just realized at a certain point how exhausting the retail component can be and was tired of empty promises of promotion.

    Cons

    MAC used to be a fun place to work (10 years ago)... I left because management is poorly trained, customers are incredibly demanding and the hours are exhausting. There were multiple times where I was verbally told I was being promoted, only to find out a few days later that someone else got the position. Additionally, there was a lot of theft in the store -- which is ridiculous, considering how great the discount is and how much gratis artist's receive.

    Advice to Management

    Don't promote people into management positions who have never had any training (or, college degrees), understand that this is not a sweatshop -- doing free makeup applications ALL DAY is exhausting.


  6. Helpful (1)

    "You sell your soul to this brand with nothing In return"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Manager in Torrance, CA
    Current Employee - Assistant Retail Manager in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than 5 years)

    Pros

    Brand culture
    Employee discount
    Makeup artistry development
    Opportunity for growth within retail positions

    Cons

    No weekends
    Late retail hours
    Many employees on leaves holding on to valuable positions , leaving qualified employees performing temporary positions for months if not years while not being given merit raises or pay increases to account for the time spent in given temporary positions.
    Poor senior retail management
    Just another employee number
    Employees steal time from the company
    Employees commit fraud without consequences

    The only fair, decent and hard working employees in the company never get ahead.

    Advice to Management

    Clean house


  7. "Love the company, extremely challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Really diverse and artistic company to work for. Lots of perks and free stuff. Also allows you to grow a lot as an artist.

    Cons

    LONG and I mean LONG hours. No work life balance at all. You can have kids, family, school and you are still expected to want to work every moment of ever day.

    Advice to Management

    Listen more to lower level staff. Don't bark orders as much and really try to remember when you were in our shoes.


  8. "Poor management. It's all about sales."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MAC Artist
    Former Employee - MAC Artist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MAC Cosmetics part-time (More than a year)

    Pros

    MAC does a good job of trying to give employees training and keep them up to date on new products. Pay is good, and sometimes it can be really fun.

    Cons

    I dealt with a lot of poor management. There is a clear lack of communication, and it was very difficult to get a requested day off, even if it was made months in advance. Literally impossible to get a Saturday off as a MAC Artist at my counter, even though managers would take them off. Being forced to apply makeup all day long on strangers gets tiring real fast, and the excitement wears off quick. At the end of the day it's all about sales, just like any other retail job.

    Advice to Management

    Communicate with employees and actually listen to what they need and why they feel unhappy about the job. Be considerate of day off requests and don't make up rules just because you can.


  9. "Very welcoming"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Helpful, friendly, clean, welcoming, very positive attitude, respectful, always on time, great to work with

    Cons

    There were no cons everything was perfect I would recommend them to anyone

    Advice to Management

    Very welcoming staff and very clean.


  10. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Artist
    Current Employee - Full Time Artist
    Disapproves of CEO

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    Flexible if you are a student and love playing with make up
    Product discounts
    Work with talented individuals
    Product knowledge

    Cons

    No weekends off
    Requires to be on your feet all day long
    customers can be very rude
    Long shifts - no breaks
    Little room for growth with in the company

    Advice to Management

    Take care of your employees
    Be mindful about work life balance
    Offer more opportunities for artist to move up to management faster


  11. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freelance Makeup Artist in Dearborn Heights, MI
    Current Employee - Freelance Makeup Artist in Dearborn Heights, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MAC Cosmetics (More than a year)

    Pros

    You do what you love - apply makeup on clients, but working at MAC turns an intense passion into an intense hatred.

    Cons

    No gratis or discount on products as a freelancer. Freelancers literally help the counter on a day to day basis from drowning yet are looked down upon and offered no benefits. As a freelancer I was given a weeks notice as to what my schedule would be, sometimes even a days notice. All about sales. Sales. Sales. Could not focus on my makeup application with clients as I was also forced to hurry up with the application, step away to help walk-in customers, and sell products. Management at several counters was literally HORRID. The staff (including upper management) loves to gossip. If you're passionate about applying makeup and NOT SALES, DO NOT WORK FOR MAC COSMETICS. I warned you.

    Advice to Management

    Your micro managing techniques are causing a once passionate artist to hate the company she fell in love with. STOP MICRO MANAGING. And gossiping.



Showing 790 of 877 reviews
Reset Filters