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      MATCHES

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      MATCHES reviews

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      3.2

      27% would recommend to a friend

      (384 total reviews)

      Nick Beighton

      54% approve of CEO

      19% positive business outlook

      Ratings by category

      3.1

      Work/Life balance

      2.8

      Culture & values

      2.8

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Senior management

      MATCHES has an employee rating of 3.2 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MATCHES employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      384 reviews
      2.0
      Jun 8, 2023

      Used to be a great company to work for - now gone downhill…

      Merchandising assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met lovely people. Had an amazing work-life balance at one point, with flexibility to WFH. Used to love working here - it makes me so so sad it’s not the same as it was.

      Cons

      The pay was abysmal. No progression. New management are really inflexible. Want things done their way and aren’t willing to listen to the people that work on the ground! Weird atmosphere in office - everyone seems in a mood. Once asked in an all-hands what the plan was to tackle the cost of living crisis for employees- in which the CEO replied ‘what do you want me to do about it’.

      avatar
      MATCHES Response
      2y
      We are very sorry to hear about your experience during your time with us. We appreciate you taking the time to share your feedback even though you are no longer in the business. We are incredibly committed to providing a positive work environment for all employees to thrive. Your feedback will be passed on to the relevant team and support us as we continuously work to improve Life at Matches for our teams. We wish you all the best for a successful future.
      2.0
      Oct 14, 2020

      No accountability. Stay far away. Management will bully you.

      Private shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Starting Salary Health Benefits + Discount Start Up Business Feel Travel opportunities

      Cons

      HR nonexistent No voice for front line employees. No accountability on management’s end. Management employs bully tactics. Retaliatory behaviors.

      avatar
      MATCHES Response
      5y
      Thank you for your views and I am sorry to hear you have not had a positive experience at MF. Many of the points you mention are concerning so please note that we put particular emphasis on communication within our management development training and our Leaders of the Future programme is especially designed to support management in addressing such development needs. Your feedback is valuable to us and will be taken on board to help us improve going forward. Thank you once again. Marina, Private Shopping Director
      5.0
      Jan 31, 2022

      Great Place

      Financial planning analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office, friendly people, well connected.

      Cons

      I don't have any Cons to say about it.

      avatar
      MATCHES Response
      4y
      Thank you for leaving a review. I'm glad that you enjoyed your time at MATCHESFASHION.
      Viewing 1 - 3 of 384 Reviews
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      ReviewsMATCHES reviews

      Glassdoor has 440 MATCHES reviews submitted anonymously by MATCHES employees. Read employee reviews and ratings on Glassdoor to decide if MATCHES is right for you.