MAXIMUS Reviews | Glassdoor

MAXIMUS Reviews

Updated Jan 20, 2020

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2.9
44%
Recommend to a Friend
38%
Approve of CEO
MAXIMUS President, CEO Bruce Caswell (no image)
Bruce Caswell
31 Ratings
Pros
  • "Good pay including lots of overtime opportunities(in 62 reviews)

  • "Great work environment and you're learning every day(in 46 reviews)

Cons
  • "Biased upper management, contactors get to do all the work(in 51 reviews)

  • "The MAXIMUS office in KC is a call center with at least 800 employees(in 42 reviews)

More Pros and Cons
  1. "Enjoy working for Maximus"

    StarStarStarStarStar
    Current Employee - Navigator in Jamaica, NY
    Recommends
    Positive Outlook

    I have been working at MAXIMUS full-time for less than a year

    Pros

    Great work environment and you're learning every day.

    Cons

    The commute from home it's a little far.

    MAXIMUS2019-07-18
  2. "Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Edinburg, TX
    Recommends
    Positive Outlook

    I worked at MAXIMUS full-time for less than a year

    Pros

    Great environment to work in , good pay, and great hours.

    Cons

    Calls may be stressful and no flexible.

    MAXIMUS2020-01-20
  3. "My Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MAXIMUS full-time for more than a year

    Pros

    Maximus is the longest company I’ve been at since college. This job will help you break out of your comfort zone as well as prepare you for real world issues when it comes to dealing with health care from a client and provider perspective.

    Cons

    Not a good work life balance. Sick days were not given and emergency days didn’t cover you actually being sick Little room for growth. When it came to growth or opportunities it was based on if you had a good relationship with upper management and not your actually ability to perform the task.

    MAXIMUS2020-01-20
  4. "Great Place to Learn/Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Supervisor 

    I have been working at MAXIMUS full-time

    Pros

    Training information very educating and enlightening

    Cons

    Very disorganized, hard time getting answers

    Advice to Management

    Prepare for possible scenarios with new hires

    MAXIMUS2020-01-18
  5. "Good"

    StarStarStarStarStar
    Former Employee - Claims Representative in Chester, VA

    I worked at MAXIMUS full-time for more than 3 years

    Pros

    Pay, free healthcare, and great coworkers

    Cons

    Breaks are very structured, and HR is not the best.

    MAXIMUS2020-01-10
  6. "Benefits"

    StarStarStarStarStar
    Current Employee - Commercial Sales Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MAXIMUS full-time for less than a year

    Pros

    Good benefits and weekly pay

    Cons

    Temporary job position can fire at anytime

    MAXIMUS2020-01-09
  7. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Journalist in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MAXIMUS full-time for less than a year

    Pros

    Schedule balance is available for you

    Cons

    Pay, workload is horrible, always understaff

    Advice to Management

    Needs new management as soon as possible

    MAXIMUS2020-01-09
  8. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Albany, NY

    I worked at MAXIMUS full-time for more than a year

    Pros

    Encourages promoting growth within the company

    Cons

    poor time off benefits, i.e.-no vacation time, very low PTO

    Advice to Management

    Improve PTO for ALL employees

    MAXIMUS2019-12-31
  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAXIMUS full-time for more than 5 years

    Pros

    Lots of different projects and technologies.

    Cons

    Most of the work is for government, which has it's own specifics, and less dynamic than private sector.

    MAXIMUS2019-12-30
  10. "Good first time job"

    StarStarStarStarStar
    Current Employee - Associate Consultant 

    I have been working at MAXIMUS full-time

    Pros

    Freedom and flexibility to complete work

    Cons

    Cubicle and work environment could improve

    MAXIMUS2019-12-30
Found 1480 reviews