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MAXIMUS Reviews

Updated January 17, 2018
1,035 reviews

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2.8
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MAXIMUS President, CEO, and Director Rich Montoni
Rich Montoni
361 Ratings

1,035 Employee Reviews

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Pros
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More Pros and Cons

  1. "Great place to work. Loved my trainer and supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great supervisors they were very helpfull

    Cons

    i did not like the oint system for attendence


  2. "Good learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MAXIMUS full-time

    Pros

    Good for building your resume.

    Cons

    The office I am at is quite small, so the chance for advancement is non-existent, unless you are buddies with the management.

    Advice to Management

    Stop with the favoritism. Seriously.

  3. "Contracts that don't all last"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAXIMUS full-time

    Pros

    Flexible hours, Great Loop location in Chicago

    Cons

    Jobs are all contingent on contracts, so when the contract ends the jobs do too.


  4. "It could be much much worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at MAXIMUS full-time (More than 5 years)

    Pros

    Easy, reasonable flexibility. good benefits

    Cons

    rising cost of living in Austin, make pay lower than desirable


  5. "Good location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAXIMUS full-time

    Pros

    It’s a great place to start leaning about health care.

    Cons

    Low pay and no growth! The worst thing that is the manager may cancel the break time if they facing a high call volume in the call center!


  6. "Billigual verifications document specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAXIMUS full-time

    Pros

    Personal areas, like our cubicles.

    Cons

    There are no come, the verifications department is great.

    Advice to Management

    Keep up the great work.


  7. "Choice Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at MAXIMUS full-time (Less than a year)

    Pros

    Convenient it's located downtown and pay is decent for beginners

    Cons

    Low pay no growth and there is to much favoritism also harassment from homeless outside of building

    Advice to Management

    Be honest with what your doing and stop gossiping it is very unprofessional

  8. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PEC in Boston, MA
    Current Employee - PEC in Boston, MA

    I have been working at MAXIMUS full-time (Less than a year)

    Pros

    I would have to say Maximus holds great holiday parties.

    Cons

    Lack of growth
    No more to move up within the company


  9. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAXIMUS full-time (Less than a year)

    Pros

    Ample over time, nice clean work environment.

    Cons

    Repetitive call scripts could be taxing at times. Other than that, the work requirements were the same as any other corporate workplace. Good pay, easy to advance if you are a hard worker and mind your own business, again the same as anywhere else.

    Advice to Management

    Be more available to you employees when they ask. Don't hire outside management, hire from within. My manger could not answer even the simplest of questions because he simply didn't know. His answer was "look at your work flow", not because he wanted me to look, but because he didn't know the material related to the job. I would have to go to a team lead who made 10k less for an answer which is unacceptable.


  10. "Contact Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MAXIMUS full-time

    Pros

    The work is meaningful and important to the community.

    Cons

    Co workers are disrespectful and low class, was insulted on the walk into work. Employees look more like hoodlums than Professionals.

    Advice to Management

    Hold employees to your policies


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