MAXIMUS Reviews | Glassdoor

MAXIMUS Reviews

Updated February 23, 2017
798 reviews

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798 Employee Reviews

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Pros
  • Good pay loved my shift paid holidays (in 41 reviews)

  • Great co-workers who support each other in every way (in 14 reviews)

Cons
  • You hardly see upper management as they are not located in NYS (in 38 reviews)

  • No work/life balance and very difficult to progress up the ladder (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Look for another job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Nyack, NY
    Former Employee - Member Service Representative in Nyack, NY
    Doesn't Recommend
    Negative Outlook

    I worked at MAXIMUS full-time (More than a year)

    Pros

    This place is only a stepping stone in Healthcare

    Cons

    Very Unprofessional,promotion based on people liking you


  2. "MAXIMUS (MFS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subcontract Administrator in McLean, VA
    Current Employee - Subcontract Administrator in McLean, VA
    Recommends
    Neutral Outlook

    I have been working at MAXIMUS full-time (More than a year)

    Pros

    Flexible Work locations provided to employees

    Cons

    Management does support employees if Program disputes support


  3. "Underpaid. Needs improvement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Ll in Pharr, TX
    Former Employee - Customer Service Representative Ll in Pharr, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAXIMUS (More than a year)

    Pros

    Not many. Too much work for too little pay.

    Cons

    Not enough pay for amt of work. Laid off without warning.

    Advice to Management

    Make employees feel appreciated. Balloons dont count.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Moosic, PA
    Former Employee - Csr1 in Moosic, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MAXIMUS full-time (More than a year)

    Pros

    great pay and great hours. family balance

    Cons

    management dont care about the employees and they dont do their job neither.

    Advice to Management

    Get educated and take some classes on how to treat employees


  6. "Eligibility Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eligibility Specialist in Rancho Cordova, CA
    Current Employee - Eligibility Specialist in Rancho Cordova, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAXIMUS full-time (Less than a year)

    Pros

    Good Company to work for.

    Cons

    none. I'm happy about this company.

    Advice to Management

    none


  7. "software Quality Assurance Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Quality Assurance Engineer in Reston, VA
    Former Employee - Software Quality Assurance Engineer in Reston, VA

    I worked at MAXIMUS (More than 3 years)

    Pros

    is nice working at Maximus

    Cons

    The people at Maximus are friendly


  8. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GENERATE LISTS in Brownsville, TX
    Former Employee - GENERATE LISTS in Brownsville, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MAXIMUS full-time (More than a year)

    Pros

    A good pay job with good benefits.

    Cons

    Overall, supervisors management team is terrible.

    Advice to Management

    Don't take advantage of the position.


  9. Helpful (1)

    "csr1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Lansing, MI
    Current Employee - Csr1 in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MAXIMUS full-time

    Pros

    paid holidays, 3 weeks of vacation, nice people

    Cons

    pay way under market, stressful and always busy, management is condescending and always rights. your opinion does not matter, you are just a needle in a haystack. many of the new hires look like they walked in the door after clubbing all night. revolving door, people constantly quitting and walking out.

    Advice to Management

    cut half of management, too many layers, inexperience and rude is not a good combination. (and they like me, no idea i feel this way)


  10. "CSR 3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MAXIMUS full-time

    Pros

    If you like helping people this job is perfect, great pay for the area, most people are friendly.

    Cons

    Management picks favorites, some management is great others don't take job seriously.

    Advice to Management

    Make sure the people in management deserve to be there, grade all employees .


  11. "Call center rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Albany, NY
    Current Employee - Call Center Representative in Albany, NY

    I have been working at MAXIMUS full-time (More than a year)

    Pros

    Its an nice environment to work in, the staff are amazing.

    Cons

    the job can at times become overwhelming with the policies and the call volume.



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