MBS Textbook Exchange Reviews | Glassdoor

MBS Textbook Exchange Reviews

Updated February 22, 2017
73 reviews

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73 Employee Reviews

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Pros
Cons
  • Upper management doesn't believe in keeping the employee morale up (in 11 reviews)

  • nazi like management, low pay, no chain of command, high turnover, old equipment that is very hazardous, poor ventilation (in 8 reviews)

More Pros and Cons

  1. Helpful (4)

    "Run fast in the opposite direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MO
    Current Employee - Anonymous Employee in Columbia, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MBS Textbook Exchange full-time (More than 3 years)

    Pros

    -There are some (SOME) really amazing people that work here. These people are the key to surviving working at this awful company
    -401k and employer matching retirement program is decent
    -Blood drives scheduled every 2-3 months, opportunities to volunteer in the community

    Cons

    -Literally like working with a bunch of middle school children
    -Management (both middle and upper) are completely disrespectful to their employees
    -Supervisors and managers consistently fail to acknowledge the hard work of their employees
    -The pay is absolutely horrendous; men are paid far better than women
    -Male managers and supervisors love to sexually harass their employees and are very blatant with their advances
    -Managers and supervisors are very "cliquey" and constantly practice favoritism
    -Annual raises are practically nonexistent (roughly a 2-3% salary increase if you get the full raise amount)
    -HR tends to sweep things under the rug and pretend as if they never happened
    -You will never EVER get fired, instead your superiors will purposely make your work life a living hell until you're miserable enough to quit
    -Since people never get fired, there is at least one or two idiots in every single department. These people test your patience and make you ask "how the hell are you still working here?" on a daily basis
    -Your happiness will leave you as soon as you sign the employment papers. So will your soul. RIP to you if you should choose to work here

    Advice to Management

    Increase pay, appreciate your employees, stop being gross and sexist, fire the people that can't do their jobs (including yourselves).


  2. Helpful (1)

    "Payroll Assistant"

    Star Star Star Star Star
    Former Employee - Personnel Clerk, Payroll Specialist in Columbia, MO
    Former Employee - Personnel Clerk, Payroll Specialist in Columbia, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MBS Textbook Exchange (More than 10 years)

    Pros

    401K No other pros at MBS besides the 401K.

    Cons

    Upper management doesn't believe in keeping the employee morale up. They continue to take away morale building activities and don't acknowledge good employees.

    Advice to Management

    Help employees by being good leaders not tyrants making employees fear losing their jobs.


  3. "inventory control intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Nacogdoches, TX
    Former Employee - Intern in Nacogdoches, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MBS Textbook Exchange (Less than a year)

    Pros

    Excellent people to work with. Challenging work but with a proper support structure.

    Cons

    None that comes to mind


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  5. "It's been my best job to date!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MBS Textbook Exchange full-time

    Pros

    - New projects with different challenges every year.
    - Variety of different people to work with
    - Good 401K program
    - Consistent annual raises
    - Lots of freedom & respect given to my work
    - Company is customer focused
    - Promotes recycling! Used books!

    Cons

    - There are some folks set in their ways & unwilling to adjust for the future
    - Its a big company and sometimes it's hard to align all business units to the same goal
    - Division tend to compete and trample each other
    - Middle managers think the run the show

    Advice to Management

    Create more inclusion of the divisions. Retire out the old heads of the company and make way for more youthful blood & energy.


  6. "poor pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great co-workers, okay benefits but nothing worth elaborating on.

    Cons

    Poor pay for the skilled jobs

    Advice to Management

    Pay better to have better employee's


  7. "The worst place I have ever Worked in My life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MO
    Former Employee - Anonymous Employee in Columbia, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MBS Textbook Exchange full-time (More than 3 years)

    Pros

    None-not even profit share or health insurance.

    Cons

    This is absolutely the worst place to work for a female or hell a male. I was paid 10,000 less than my male co-worker with no experience and still expected to do the work for the both of us. Growth opportunities are nonexistent. Management is notorious for sexual harassment, abuse and explicit disregard for employees. Do not expect anything from MBS including a cost of living raise. Everything about MBS is suspicious and if you don't think that you clearly have not been in enough management meetings.

    Advice to Management

    Nothing I could tell you would improve MBS unless you all quit and promoted legitimate deserving people to management positions and turned the company 180. Also - quit looking for a quick buck.


  8. Helpful (1)

    "frustrating"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MBS Textbook Exchange full-time

    Pros

    like the co workers I have

    Cons

    terrible pay lack of loyalty to long time employees


  9. "Privately owned forward thinking company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Milwaukee, WI
    Current Employee - Territory Manager in Milwaukee, WI
    Recommends
    Neutral Outlook

    I have been working at MBS Textbook Exchange full-time (Less than a year)

    Pros

    Solid benefits for all employees. Profit sharing is offered to full time employees. Company car is a nice plus to traveling within assigned territory. Regional managers care about their people.

    Cons

    Infrequent raises can be a real problem. People with boots on the ground are at times left out of the discussion of what makes productive sense for future changes. Lack of ability to close business due to structure of sale force.

    Advice to Management

    Empower the sales force and support them to close business. Do not take away their ability to do so by bringing in a third party that has no history with the account.


  10. Helpful (1)

    "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MBS Textbook Exchange full-time

    Pros

    Colleagues are great to work with.
    Community and charity drives are fun.

    Cons

    Company culture can be a lot about cliques. If you are not in the right clique or ruffle feathers of the wrong person or department you are demoted or fired.

    Hourly and Salary are way below the average.


  11. "Great place to work, but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MO
    Current Employee - Anonymous Employee in Columbia, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MBS Textbook Exchange full-time (Less than a year)

    Pros

    Great medical and other benifits ,matching 401k and holiday pay if full time

    Cons

    Downsized departments....few doing the work of many. Limited training time.

    Advice to Management

    Please check all services that a department does before downsizing the amount of people working there. Thank you.



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