MC Services Reviews | Glassdoor

MC Services Reviews

Updated January 27, 2017
9 reviews

Filter

Filter


3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Duane A. Maas
5 Ratings

Employee Reviews

Sort: Popular Rating Date

  1. "Growing/Rewarding Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pewaukee, WI
    Current Employee - Anonymous Employee in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MC Services (More than a year)

    Pros

    * Fantastic work environment
    * Great products that are developed (customized) to customer needs (very creative)
    * Care about the customers needs
    * Very knowledge employees (great in sharing ideas)
    * Communication has been extremely helpful from top management down!
    * Quarterly team building (very cool)
    * Team lunches
    * Rewards at all levels

    Cons

    * Demanding but very fair
    * No excuse for not performing
    * Aggressive culture
    * Management wants us to think outside the box (creativity is a must)

    Advice to Management

    As with any company don't ever loss sight of how we got to where we are at today! Keep the great communication coming, it is a motivator! Keep up the team building exercises, great for moral! Continue listening to our customers making them #1 priority! Continue giving back to all of us (employees), always striving to make this a great place to work. The changes over the last year have been noticed and appreciated!


  2. Helpful (2)

    "Most folks won't want to work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pewaukee, WI
    Former Employee - Anonymous Employee in Pewaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MC Services full-time (More than 3 years)

    Pros

    Pays for certifications, free beverages and snacks, occasional meal, small office environment. Most of your co-workers are great.

    Cons

    Where do I start? Small business to a fault, micromanagement, constantly changing management priorities, failure of management to listen to employee's (valid) concerns. Has seen ~50% staff turnover in the last 14 months, if that tells you something. Substandard benefits. Employees only valued by the amount of billable hours performed, not in skills, customers brought in, or satisfaction level of said customers. When there isn't enough work, you will receive the scorn, and the blame, and may be written up via email, which is completely unprofessional. Company sticks with ancient technology (hardware/software long beyond their expiration date), ignores employee recommendations until something catastrophic happens (and it does, and the business loses customers), then you better keep your mouth shut when you were proven right.

    Advice to Management

    Sell the company. The round-robin "which employee should I pick on this month" style of company leadership is a one-way ticket to the door for all, and explains the excessive turnover in recent months.


  3. Helpful (1)

    "A good starter job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Pewaukee, WI
    Former Employee - Senior Software Engineer in Pewaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MC Services full-time (More than 5 years)

    Pros

    Good Pay, small office environment, can be very friendly.

    Cons

    Benefits are constantly being changed on a whim.
    No consistency with workplace goals.
    All responsibility is placed on the people doing the actual work. If there's no work to do it's still their fault.
    Management creates their own echo chamber and doesn't listen to employee feedback.
    The CEO is very stuck in his own ways and anyone younger than him isn't worth listening to.

    There is no training process, it's made up every time a new hire is made. Once you are hired there is zero room for personal growth or advancement in the company. Any leadership positions that are created are filled with outside hires. It's a good company to work for when you're just getting started on your career, but don't look at it as a place that will allow you to grow in that career.

    There is a constant pressure that there isn't enough income and everyone needs to work billable hours that don't exist because despite having a large sales department no new work comes in.

    Advice to Management

    Adding more and more micromanagement isn't what will improve client relationships. Having to report to 5 different people every time you email a client is not improving the clients experience. Actually trust your employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Dysfunctional, with a promising future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pewaukee, WI
    Current Employee - Anonymous Employee in Pewaukee, WI
    Recommends
    Positive Outlook

    I have been working at MC Services full-time

    Pros

    - Great group of people to work with
    - Company events (frequent cook-outs over the summer, bowling, movie night, etc.)
    - Opportunity to travel (yearly developer conference)
    - Monthly bonus

    Cons

    - Communication between departments
    - Lack of innovation
    - An apparent lack of trust from management
    - Constantly changing priorities when it comes to strategy
    - Doesn't truly offer "unlimited" vacation as advertised in interview process

    Advice to Management

    Instead of ever-changing priorities (one week billable work, the next internal project focus), management should be providing a long-term strategy for the rest of us to follow. Trust that people you have in place can get the job done, so no micro-managing is needed


  6. "Great Environment and Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer in Pewaukee, WI
    Current Employee - Programmer in Pewaukee, WI
    Recommends
    Positive Outlook

    I have been working at MC Services full-time (More than 3 years)

    Pros

    Great Team, Do it Attitude, Work with great customers, Management very responsive to employee concerns. Great Benefits. Nice Bonus program, Unlimited vacation as long as you get you work done. Also quarterly team events like Dave and Buster nights, Lazertag

    Cons

    Pressure to bill time to meet goals

    Advice to Management

    Keep up the good work


  7. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MC Services full-time

    Pros

    The company has a close, family-like atmosphere and the owner truly cares about his employees. It's refreshing to work for a company where you feel like your work and ideas are valued and appreciated!

    Cons

    None at this point !


  8. "Flexible Small Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are very generous, work schedule can be flexible and given a lot of freedom.

    Cons

    Since it is a small company, it can be a little hectic and disorganized but some people enjoy that kind of work environment. You have to be a self starter to survive here!

    Advice to Management

    Expand on continued learning and growing employees.


  9. Helpful (2)

    "Small business environment to a fault"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MC Services full-time

    Pros

    Flexible hours and vacation, food stocked, occasional company lunches or events. Friendly coworkers willing to help you as long as you can carry on your own too. Company will encourage and pay for certifications.

    Cons

    Direction of the company is aimless as priorities shift or reverse course frequently. Culture is poisoned with negative attitudes and compromises of core values. Personal growth opportunities become limited after a while. Management is slow to react and has trouble understanding how people feel about work stresses. There is minimal focus on intangibles when evaluating employees.

    Advice to Management

    You must find a way to be more proactive and forward thinking and less reactive.

    Get a clearer vision for the company. When you try to be everything for every customer, and bend over backwards/change company processes/priorities at a whim to do so, you sacrifice true excellence and end up with confusion and mediocre work.

    The CEO must be more trusting of his team, their abilities, and experience, and be more clear and consistent in his expectations. Ultimately, he should be more willing to take more chances with letting his team take the lead in an area instead of trying to personally micromanage all areas.


  10. Helpful (1)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MC Services full-time (More than 3 years)

    Pros

    A great place to work! A family type atmosphere with great rewards for hard work. If you’re motivated you will succeed at this company.
    - Great benefits
    -Bonus program
    -Company outings

    Cons

    Not many come to mind