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MCI Reviews

Updated Sep 14, 2021

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Found 193 of over 319 reviews

3.6
60%
Recommend to a Friend
81%
Approve of CEO
MCI CEO Sébastien Tondeur
Sébastien Tondeur
76 Ratings
Pros
  • "Great work culture and flexibility(in 6 reviews)

  • "Good benefits, good salary, good coworkers(in 5 reviews)

  • Cons
  • "minimal to no work-life balance(in 10 reviews)

  • "Required to work long hours but acceptable in this field(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Not bad

      Jul 15, 2021 - Project Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Culture is great and it's a great atmosphere to work. As long as you do your job, you will love it.

      Cons

      No Raise :( Even after 2-3 years working

      Be the first to find this review helpful
    2. 3.0
      Current Employee

      mci

      Sep 14, 2021 - Personal Phone Banker in Savannah, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      hours are available, different departments

      Cons

      poor communication, tight spaces for covid

      Be the first to find this review helpful
    3. 3.0
      Current Employee, more than 1 year

      Work / Life Balance

      Sep 7, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours and good benefits

      Cons

      Work/life balance is difficult. Expected to put in the hours if the client requires it no matter what.

      Be the first to find this review helpful
    4. 3.0
      Former Employee

      great culture, but disorganization within upper management

      Sep 7, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is great and so are the people. MCI works hard to cultivate a good team and I liked everyone I worked with, including supervisors and client teams

      Cons

      high-level leadership is disorganized. Your role on an account changes depending on how understaffed the account is, which can make it difficult to do your job. No clear structure for upward mobility. You also shouldn't expect a raise, even after working there for 2.5 years

      Be the first to find this review helpful
    5. 1.0
      Current Employee, more than 1 year

      Terrible

      Sep 6, 2021 - Call Center Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worst place I ever worked, cut hours and pay. Bad communication with employees

      Cons

      Terrible and I hated it

      Continue reading
      Be the first to find this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Recruiter

      Aug 12, 2021 - Recruiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay was a con and always management was never organized and they didn’t give you tell off when you ask

      Cons

      The con was that they give you different contracts and you never knew how long you would be on them for

      1 person found this review helpful
    7. 4.0
      Former Employee

      Senior Executive

      Jul 25, 2021 - Senior Product Manager in Palo Alto, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and paid vacation

      Cons

      Work life balance and time

      Be the first to find this review helpful
    8. 3.0
      Former Employee, more than 3 years

      Put in extra hours but worth the pay

      Aug 5, 2021 - CPA Articling Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Busy fast paced with knowledge co-workers. Most are very good at their job and strive to work and get things done.

      Cons

      Some upper management tend to ‘delegate’ when they don’t feel like doing the tasks at hand

      Continue reading
      1 person found this review helpful
    9. 1.0
      Current Employee

      This is a waste of time

      Aug 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was good while it lasted.

      Cons

      They've screwed up the CDC Vaccine Hotline employees by offering new projects and then cancelling them because they've got too many people, or something.

      1 person found this review helpful

      MCI Response

      Group Internal Communication Director

      Dear Reviewer, thanks for taking the time to post your review, but we believe you may have selected the wrong company; we are MCI, a global engagement and marketing agency and not a telecom company. All the best for the future. MCI

    10. 5.0
      Current Employee

      Solution Specialists

      Jun 23, 2021 - Law Clerk in Freehold, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Small dependable business and value added distribution services!

      Cons

      No room for growth ! No raises!

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 193 Reviews
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