MGM Grand Hotel Reviews in Detroit, MI | Glassdoor

Find your next job here

MGM Grand Hotel Detroit Reviews

Updated January 11, 2018
25 reviews

Filter

Filter

Detroit, MI Area

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Scott Sibella
5 Ratings

25 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great benefits because its union (in 11 reviews)

  • Good people,Lot of opportunities to move forward, Serving Community,Good Benefits (in 10 reviews)

Cons
  • Long hours with early mornings and late nights (in 5 reviews)

  • Upper management is still stuck in the 60's in terms of promoting based upon merit (in 5 reviews)

More Pros and Cons

  1. "Great company, long hours but team members were great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dining Room Manager in Detroit, MI
    Former Employee - Dining Room Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MGM Grand Hotel full-time (More than a year)

    Pros

    Never a slow moment, always on the move. Everyday walked in to a new task it challenge. Loved learning!

    Cons

    Abnormal hours, hard to spend time with family. Unfortunately due to family emergency had to resign in 2008.

    Advice to Management

    Consistency strives along with fine details.


  2. "started out great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Porter in Detroit, MI
    Former Employee - Bar Porter in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MGM Grand Hotel part-time (More than a year)

    Pros

    very Friendly company and very welcoming

    Cons

    they take the point system serious

    Advice to Management

    be more understanding

  3. Helpful (1)

    "Show more Compassion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at MGM Grand Hotel full-time (More than 10 years)

    Pros

    MGM Grand pays fairly well and has good health insurance thanks to the unions UAW, HERE, and Teamsters.

    Cons

    The way management is allowed to operate their departments creates a hostile and stressful environment.

    Advice to Management

    Management needs to use better judgment when it comes to emergencies with employees children and employees that struggles with personal illnesses.


  4. "Employee/Labor Relations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Labor Relations Specialist in Detroit, MI
    Current Employee - Labor Relations Specialist in Detroit, MI

    I have been working at MGM Grand Hotel full-time (More than a year)

    Pros

    It is a very diverse organization.

    Cons

    It is a very stern organization.


  5. "Cashier/hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Cashier in Detroit, MI
    Former Employee - Hostess/Cashier in Detroit, MI
    Recommends
    Positive Outlook

    I worked at MGM Grand Hotel part-time (More than a year)

    Pros

    Great environment to work in, there's always a chance for growth, as well as gaining knowledge in & about different bu backgrounds.

    Cons

    There is a low turn over rate as well as routined lay-offs.

    Advice to Management

    N/A


  6. "At your own risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Detroit, MI
    Former Employee - Busser in Detroit, MI

    Pros

    Great hourly pay. Some departments are better then others. A lot of employee benefits, I guess. Free lunch. Paid break.

    Cons

    A lot of inconsistency. Hours will change weekly if part time in food & beverage. Favoritism.


  7. "Great People, not so great plans."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer III in Brownstown, MI
    Former Employee - Dealer III in Brownstown, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MGM Grand Hotel (More than 10 years)

    Pros

    Good Pay and Good Benefits.

    Cons

    Zero Work/Life Balance This is one of the tre 24/7/365 operations industries and you can count on missing every important event outside of work, Upper Management is stuck trying to keep what they have instead of growing and improving. Really out of their depth.

    Advice to Management

    Stop taking from hourly employees to keep revenue static. Try to actually grow and perhaps leave the old days behind.

  8. "my time working at MGM Grand casino"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Detroit, MI
    Former Employee - Busser in Detroit, MI
    Recommends
    Positive Outlook

    I worked at MGM Grand Hotel full-time (More than 10 years)

    Pros

    working with the pulic and cowokers

    Cons

    dealing with unruleycomstors and short pay checks


  9. "I was stupid for leaving."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Slot Attendant in Detroit, MI
    Former Employee - Slot Attendant in Detroit, MI
    Recommends
    Positive Outlook

    Pros

    Fast paced excellent training fastest 8 hours you will ever work!

    Cons

    None, best place I ever worked

    Advice to Management

    Keep up the good work and have a "Grand day"


  10. "Cashier"

    StarStarStarStarStar
    Former Employee - Valet Cashier in Detroit, MI
    Former Employee - Valet Cashier in Detroit, MI

    I worked at MGM Grand Hotel (Less than a year)

    Pros

    A great company to work for.

    Cons

    At Mgm there is no room for mistakes.


Showing 25 of 135 reviews
Reset Filters