MGM Grand Hotel Reviews in Detroit, MI | Glassdoor

MGM Grand Hotel Detroit Reviews

Updated April 24, 2017
22 reviews

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Detroit, MI Area

4.1
Star Star Star Star Star
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Scott Sibella
3 Ratings

22 Employee Reviews

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Pros
  • Great benefits because its union (in 11 reviews)

  • Good people,Lot of opportunities to move forward, Serving Community,Good Benefits (in 9 reviews)

Cons
  • Upper management is still stuck in the 60's in terms of promoting based upon merit (in 5 reviews)

  • So many Long-term employees, it can take a very long time to transition to full time (in 4 reviews)

More Pros and Cons

  1. "Employee/Labor Relations Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Labor Relations Specialist in Detroit, MI
    Current Employee - Labor Relations Specialist in Detroit, MI

    I have been working at MGM Grand Hotel full-time (More than a year)

    Pros

    It is a very diverse organization.

    Cons

    It is a very stern organization.


  2. "Cashier/hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Cashier in Detroit, MI
    Former Employee - Hostess/Cashier in Detroit, MI
    Recommends
    Positive Outlook

    I worked at MGM Grand Hotel part-time (More than a year)

    Pros

    Great environment to work in, there's always a chance for growth, as well as gaining knowledge in & about different bu backgrounds.

    Cons

    There is a low turn over rate as well as routined lay-offs.

    Advice to Management

    N/A


  3. "At your own risk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Detroit, MI
    Former Employee - Busser in Detroit, MI

    Pros

    Great hourly pay. Some departments are better then others. A lot of employee benefits, I guess. Free lunch. Paid break.

    Cons

    A lot of inconsistency. Hours will change weekly if part time in food & beverage. Favoritism.


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  5. "Great People, not so great plans."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer III in Brownstown, MI
    Former Employee - Dealer III in Brownstown, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MGM Grand Hotel (More than 10 years)

    Pros

    Good Pay and Good Benefits.

    Cons

    Zero Work/Life Balance This is one of the tre 24/7/365 operations industries and you can count on missing every important event outside of work, Upper Management is stuck trying to keep what they have instead of growing and improving. Really out of their depth.

    Advice to Management

    Stop taking from hourly employees to keep revenue static. Try to actually grow and perhaps leave the old days behind.


  6. "my time working at MGM Grand casino"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Detroit, MI
    Former Employee - Busser in Detroit, MI
    Recommends
    Positive Outlook

    I worked at MGM Grand Hotel full-time (More than 10 years)

    Pros

    working with the pulic and cowokers

    Cons

    dealing with unruleycomstors and short pay checks


  7. "I was stupid for leaving."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Slot Attendant in Detroit, MI
    Former Employee - Slot Attendant in Detroit, MI
    Recommends
    Positive Outlook

    Pros

    Fast paced excellent training fastest 8 hours you will ever work!

    Cons

    None, best place I ever worked

    Advice to Management

    Keep up the good work and have a "Grand day"


  8. "Cashier"

    Star Star Star Star Star
    Former Employee - Valet Cashier in Detroit, MI
    Former Employee - Valet Cashier in Detroit, MI

    I worked at MGM Grand Hotel (Less than a year)

    Pros

    A great company to work for.

    Cons

    At Mgm there is no room for mistakes.


  9. "Assistant Restaurant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Restarant Manager in Redford, MI
    Current Employee - Assistant Restarant Manager in Redford, MI

    I have been working at MGM Grand Hotel full-time (More than 3 years)

    Pros

    Fun place to work. You get to meet so many great people. Great benefits and pay. Lots of different properties to transfer to.

    Cons

    The casino is open 24 hours a day. Always open on holidays. Depending on where the department you may work in you may have to work an overnight shift. Long hours.


  10. Helpful (1)

    "IT Operations Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Detroit, MI
    Former Employee - Operations Analyst in Detroit, MI
    Recommends
    Neutral Outlook

    I worked at MGM Grand Hotel full-time (More than 10 years)

    Pros

    MGM was my first employer out of College. I learned a lot very quickly both about IT and the Gaming industry.

    Cons

    Very little career opportunities if you're in IT unless you want to move to Las Vegas, or jump around the country to other casinos


  11. "Great pay for dealing cards."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Detroit, MI
    Current Employee - Table Games Dealer in Detroit, MI
    Doesn't Recommend
    Neutral Outlook

    Pros

    20 minute breaks every hour and the availability of food twice per shift paid by the company. Pay was above average, great most of the time since we relied on tips plus our entry level pay ranging from $7-$10. Pay increases low but steady

    Cons

    Worked swing shift 10 p.m. or midnight to 4 or 6 a.m. dealt with rude and irritating guests with no management support to diffuse guests anger when losing $$$.
    If you ended up on the wrong side of what management wants they made sure you would be skipped for breaks or delay them as long as they could, even though its state law provided by the MGCB that dealers are required a 20 min. Break every hour at the time of my employment. Dont know if it still is or not havnt been there for a long time

    Advice to Management

    Listen to your staff and make it comfortable for them. They are your front line company representatives.


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