MGM Grand Hotel Reviews | Glassdoor

MGM Grand Hotel Reviews

28 reviews

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3.0
Star Star Star Star Star
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Recommend to a friend
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Scott Sibella
6 Ratings

28 Employee Reviews

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Pros
  • Great benefits because its union (in 11 reviews)

  • Good people,Lot of opportunities to move forward, Serving Community,Good Benefits (in 9 reviews)

Cons
  • Upper management is still stuck in the 60's in terms of promoting based upon merit (in 5 reviews)

  • So many Long-term employees, it can take a very long time to transition to full time (in 4 reviews)

More Pros and Cons

  1. "Contact Center Repersenititve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Las Vegas, NV
    Current Employee - Call Center Representative in Las Vegas, NV
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MGM Grand Hotel full-time (More than a year)

    Pros

    Pay is decent and environment is nice at times.

    Cons

    Hours are horrible and they change every week. work full time scheduled and not offered full time shift or insurance.


  2. "At your own risk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Detroit, MI
    Former Employee - Busser in Detroit, MI

    Pros

    Great hourly pay. Some departments are better then others. A lot of employee benefits, I guess. Free lunch. Paid break.

    Cons

    A lot of inconsistency. Hours will change weekly if part time in food & beverage. Favoritism.


  3. "Concierge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Las Vegas, NV
    Former Employee - Concierge in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MGM Grand Hotel full-time (More than 5 years)

    Pros

    You certainly don't get bored as every day and sometimes every shift is different. You have the entire MGM Resorts portfolio of restaurants and show properties to utilize in sales.

    Cons

    Virtually no forgiveness for any customer complaint even if the customer was unreasonable. New management of front office did not give the line staff much help.

    Advice to Management

    Any employee can be gotten rid of and too often people who would question how things were done or asked that improvements be done were soon shown the door.


  4. "Great People, not so great plans."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer III in Brownstown, MI
    Former Employee - Dealer III in Brownstown, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MGM Grand Hotel (More than 10 years)

    Pros

    Good Pay and Good Benefits.

    Cons

    Zero Work/Life Balance This is one of the tre 24/7/365 operations industries and you can count on missing every important event outside of work, Upper Management is stuck trying to keep what they have instead of growing and improving. Really out of their depth.

    Advice to Management

    Stop taking from hourly employees to keep revenue static. Try to actually grow and perhaps leave the old days behind.


  5. "Show Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Director/Fight Director in Las Vegas, NV
    Former Freelancer - Director/Fight Director in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MGM Grand Hotel (More than 5 years)

    Pros

    Paid well good benefits nice venue

    Cons

    Big Corporation difficult to get things done. Spending the time to understand the value of the valued artists is always a plus.

    Advice to Management

    Stay strong and continue to hold on to your values. In monthly reviews always stay clear in expressing your needs and concerns giving strength and demanding attention to your virtues.


  6. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant - Coordinator in Las Vegas, NV
    Former Employee - Executive Assistant - Coordinator in Las Vegas, NV
    Disapproves of CEO

    I worked at MGM Grand Hotel (More than 10 years)

    Pros

    Good benefits, meals free but not good, safe employee parking, friendly employees,

    Cons

    Management micro manages, difficult to get management to listen


  7. "Suggestions for the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in Las Vegas, NV
    Current Employee - Front Desk in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at MGM Grand Hotel part-time (Less than a year)

    Pros

    Structure, friendly people, diversity, free meals, career options... and so much more...

    Cons

    When placing employees with trainers, try to make sure that all the trainers are teaching information consistent to one another and that "bad habits" do not rub off on trainees. I understand that all employees have a different way of doing things, but having a bad attitude about the hotel, hotel guests, management or doing things incorrectly can rub off on impressionable newbies.

    Advice to Management

    Communicate with employees more often on a one-on-one basis. Makes employees feel like you care and this will help you get a better feel for what is going on!


  8. "my time working at MGM Grand casino"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Detroit, MI
    Former Employee - Busser in Detroit, MI
    Recommends
    Positive Outlook

    I worked at MGM Grand Hotel full-time (More than 10 years)

    Pros

    working with the pulic and cowokers

    Cons

    dealing with unruleycomstors and short pay checks


  9. "BUFFET USHER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MGM Grand Hotel (More than 5 years)

    Pros

    It is a great place to work for if you enjoy working with people from all over the world.

    Cons

    Standing up for long periods of time.

    Advice to Management

    make sure all employees take their breaks equally.


  10. "You run a lot, about 20 miles a day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Runner in Las Vegas, NV
    Current Employee - Food Runner in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MGM Grand Hotel full-time (More than a year)

    Pros

    Great views of the pool and the people in it ! You stay fit and get a supreme work out!

    Cons

    Its 100+ degrees outside, your get too much of a workout somedays, you feel under paid at times. That about it!


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