MGM Grand Hotel Reviews | Glassdoor

MGM Grand Hotel Reviews

Updated May 26, 2017
38 reviews

Filter

Filter


4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Scott Sibella
11 Ratings

38 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great benefits because its union (in 11 reviews)

  • Good people,Lot of opportunities to move forward, Serving Community,Good Benefits (in 9 reviews)

Cons
  • Upper management is still stuck in the 60's in terms of promoting based upon merit (in 5 reviews)

  • So many Long-term employees, it can take a very long time to transition to full time (in 4 reviews)

More Pros and Cons

  1. "Great place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Poker Dealer in Las Vegas, NV
    Former Employee - Poker Dealer in Las Vegas, NV
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at MGM Grand Hotel full-time (More than a year)

    Pros

    Great benefits, good place to work. The employees are like a family everybody is close. Tips are good and the casino stays busy.

    Cons

    Management is often inexperienced and that can make it difficult at times. EDR is empty on swing and grave shifts.

    Advice to Management

    Try to hire people with experience to manage it would make a big difference. Realise that employees who have been there a long time are valuable also.


  2. "Pool Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Great flexibility. They work around your schedule. Great experience from customers to management.

    Cons

    The heat. Some guests can be rude. Sometimes overwhelming situations but everyday is a new day.

    Advice to Management

    Communication is key

  3. "Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MGM Grand Hotel full-time

    Pros

    Good place to work, nice people to work with.

    Cons

    food at EDR is not good


  4. "Casino Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Advancement possibilities are always available

    Cons

    Education requirements can hinder advancement


  5. "Learning mode"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    Great people who go out of their way to help you and explain the intracies of the job.

    Cons

    To new to have any. Just love the environment so far and have no complaints.

    Advice to Management

    Keep pushing forward and sharing all the knowledge employees can handle.


  6. "Banquet Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Las Vegas, NV
    Current Employee - Bartender in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MGM Grand Hotel part-time

    Pros

    Opportunity with as many properties there is room for growth.

    Cons

    You can get lost in the system with as many employees that it has.

    Advice to Management

    Treat people as individuals.


  7. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Neutral Outlook

    I worked at MGM Grand Hotel full-time (More than a year)

    Pros

    Many employee perks and discounts

    Cons

    Salary needs to be a little more competative

  8. Helpful (2)

    "Great Experience Working at MGM Grand Hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Las Vegas, NV
    Current Employee - Concierge in Las Vegas, NV
    Recommends
    Negative Outlook

    I have been working at MGM Grand Hotel full-time (More than 5 years)

    Pros

    Offers set schedule for full time employees, and flexible scheduling for part time employees.
    Paid hour lunch break.
    Great benefits: Medical, dental, vision for full-time and part-time. 401K option. Tuition reimbursement.
    Opportunities to move up in the company, and gain experience from other departments.

    Cons

    Lunch is provided, but several employees have become ill after eating in the 'employee dining room'.
    Company has recently begun to push Concierge staff to recommend MGM resorts venues only, and monitor our bookings to reinforce this new policy; this push restricts the Concierge from recommending other venues (non-MGM Resorts) that offer quality service for our guests.
    Company culture is decreasing, and it is noticeable in several departments. An emphasis on profit over the guest experience is becoming the priority.

    Advice to Management

    Maintain consistent policy reinforcement for all employees within the department; favoritism is often noticed and decreases overall morale.
    Provide extensive support to Concierge staff when necessary instead of making assumptions that issues will clear up without needed attention and observation.


  9. "Agm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Las Vegas, NV
    Current Employee - Assistant General Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MGM Grand Hotel full-time (More than a year)

    Pros

    Awesome benefits some of the best in the business

    Cons

    Tourist, union contract, traffic to and from work, parking garage


  10. "1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, perks, networking, events, people

    Cons

    Long hours with early mornings and late nights

    Advice to Management

    N/A


Showing 38 of 123 reviews
Reset Filters