MGM Resorts International Reviews

Updated May 6, 2021

To filter reviews, or .
3.6
67%
Recommend to a Friend
71%
Approve of CEO
MGM Resorts International Chief Executive Officer and President Bill Hornbuckle (no image)
Bill Hornbuckle
117 Ratings
Pros
  • "Great benefits, good corporate perks(in 96 reviews)

  • "a big company with good benefits(in 77 reviews)

  • Cons
  • "Long hours and high demands for management(in 39 reviews)

  • "only thing I didn’t like about my department was the upper management team kept changing the quality form(in 38 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of MGM Resorts International and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, less than 1 year

      Great place to work

      Apr 17, 2021 - Food Server in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything is a wonderful work

      Cons

      Nothing is not wonderful here

      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      What a wonderful review. Thank you.

    2. 1.0
      Current Employee, more than 10 years

      DON'T WORK HERE!!

      Apr 21, 2021 - Tables Games Dealer in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Money is good. Free lunches and excellent benefits.

      Cons

      Management is poor. You have a problem with someone, management don't do a thing about it because they are friends with dealers, supervisors, Pit bosses and Union Reps. You can say they cover for each other. They are bullys and they will definitely have security watch you even if you know you are 110 percent right and have done nothing wrong. One person who done you wrong will definitely have rumors spread about you and have everyone against you. Now you have everyone against you based on what one person said about you. You go to HR and they wont do a thing because there are a majority of people against you. MGM should be ashamed of their actions and I hope one day the CEO will do something about that!!

      Continue reading
      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Thank you for taking the time to leave your review. Please let your manager or HR know about your issues, we take having an inclusive and positive work environment seriously.

    3. 5.0
      Current Employee, less than 1 year

      Great

      May 6, 2021 - Customer Service On Phones in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I do have no comment

      Be the first to find this review helpful
    4. 4.0
      Current Employee, more than 1 year

      its a good starter company

      May 4, 2021 - Associate in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits are great. comission helped a little with low wages flexible schedule good hours can always pick up hours

      Cons

      no room to move up. favoritism. low wages.

      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Thank you for your review!

    5. 4.0
      Former Employee, less than 1 year

      It’s ok

      May 5, 2021 - Reservations Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meal per diem for lunch

      Cons

      Unorganized and nobody is on the same page

      Continue reading
      Be the first to find this review helpful
    6. 5.0
      Former Employee, more than 3 years

      Best management

      May 3, 2021 - Ticket Sales Representative in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, cheap health insurance, free education

      Cons

      Working condition dependent on the environment since you work outside the casino

      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Thank you for your review!

    7. 5.0
      Former Employee, less than 1 year

      Great workplace

      May 2, 2021 - Security Manager in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many perks, and a great environment.

      Cons

      Had to downsized due to pandemic.

      Continue reading
      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Thanks for your review and your kind words!

    8. 4.0
      Former Employee, more than 1 year

      I’d give a 75 percent

      Apr 30, 2021 - Lifeguard in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff was nice, salary and insurance is great

      Cons

      The guests hate you for everything you do

      Continue reading
      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Thank you for your feedback and review. The lifeguards are a fun group of people to have as colleagues.

    9. 5.0
      Current Employee, less than 1 year

      Great place!

      Apr 30, 2021 - Art Gallery Representative in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, friendly environment, great culture

      Cons

      I have nothing negative to say.

      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Really appreciate your review!

    10. 4.0
      Former Employee, less than 1 year

      Front Desk Agent

      Apr 28, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to start your hospitality career

      Cons

      The shift bids needed improvement

      Be the first to find this review helpful

      MGM Resorts International Response

      Recruitment Marketing Specialist

      Thank you for your review and for starting your career with us!

    Viewing 1 - 10 of 1,312 Reviews

    Popular Careers with MGM Resorts International Job Seekers

    Management Associate Program
    Learn About the Job
    JobsSalariesInterviews
    Management Associate Program (MAP)
    Learn About the Job
    Corporate Human Resources Employment/Recruitment
    Learn About the Job

    Work at MGM Resorts International? Share Your Experiences

    or