MGM Resorts International Reviews
Updated Jun 2, 2023
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Top Review Highlights by Sentiment
- "The benefits are great and you can transfer to any department with no experience they will train the right people" (in 236 reviews)
- "due to unions the position was basically 'hands tied', upper management knew this but did not acknowledge nor help." (in 34 reviews)
Ratings by Demographics
This rating reflects the overall rating of MGM Resorts International and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
Wonderful Place to Work
Apr 13, 2023 - Senior Manager Production Entertainment in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
Benefits are fabulous, Time Off is generous, my Management is supportive
Cons
The Employee Dining Room is the only negative
- Former Employee, more than 5 years★★★★★
Terrible leadership
Jun 2, 2023 - Learning and Development in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
Benefits, discounts, free lunch, free parking, tuition reimbursement
Cons
High turnover due to ineffective leadership, lack of resources, little accountability for leadership poor performance but quick to discipline employees, long hours without enough pay to make it worth it, diversity and inclusion efforts all for show and not actually part of company culture
Continue reading - Current Employee, more than 3 years★★★★★
Beware if you are in product, program or engineering roles
May 12, 2023 - Senior Product Manager in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
The people are great...including the core hospitality long timers. Work-life balance.
Cons
This review is for the TDD (Digital Team) @ MGM: Low pay, layoffs in 2023 and you will be outsourced. The management/exec team 1) is all-Disney and replacing anyone that isn't Disney in lead roles 2) is engineering led (not customer focused and lacking business understanding) 3) is working on offshoring engineering to low pay hourly "managed contracts" Eventually MGM corporate will catch on and replace this group as it's been over 18 months and they haven't shown a measureable impact to the business nor provided a fundamental vision - so now they're cost cutting as their new idea instead of leading and strategically investing.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Great medical and dental benefits
Cons
Long hours no work-life balance no room for advancements you are just a number and a spreadsheet terrible upper management and Leadership
Continue reading - Former Employee, more than 1 year★★★★★
Lack of appreciation
May 31, 2023 - Licensed Massage Therapist in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
Good money, good health insurance, matching 401K
Cons
Toxic management and leadership, lack of communication
Continue reading - Current Employee, more than 5 years★★★★★
Good but room for improvement
May 23, 2023 - Title 31 Compliance in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
The company offers a decent benefits package with a matching 401k.
Cons
The company offers paltry cost of living increases that hover around 3%. For a company making supposed record profits the cost of living increase is a pay cut when compared to the inflation (more than 7%).
Continue reading - Current Employee, more than 8 years★★★★★
Housekeeping
Jun 1, 2023 - Executive Housekeeper in Las Vegas, NVRecommendCEO ApprovalBusiness OutlookPros
Networking Social Connections Growth, personal Gain, king tee knowledge
Cons
Long hours Employee issues Employee morale Longer hours Underpaid
- Current Employee★★★★★
Pros
Entertainment, Events, tenure, community, community status
Cons
Salary, On site work, technology, processes, length of time to decision
- Former Employee, less than 1 year★★★★★
Pros
Paid lunches, 8 hour shifts
Cons
Constantly understaffed. Retail management is catty, doesn't take criticism well, and blames all of their issues on the line-level associates. Treats all line-level like they're disposable and they can just replace anyone... Even if they're short 6+ employees overall. Assistant managers and one of the leads are great but they're the only ones who even act like they care about the associates. Dealt with one associate dying and another being taken by ambulance to the hospital and no one seemed to really care above the assistant level.
Continue reading - Former Employee★★★★★
Great company prior to 2019 / Covid
Apr 24, 2023 - Executive AssistantRecommendCEO ApprovalBusiness OutlookPros
Benefits are good and annual reviews are helpful
Cons
Culture went down the tubes when they started cutting staff in 2019 and work loads got much heavier. When COVID brought the industry to a halt, they cut staff drastically and never brought it back to pre-pandemic levels, doing reorganizations, instead. Everyone is overworked, underappreciated and management seems to not care. Culture has gone completely toxic.
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MGM Resorts International Reviews FAQs
MGM Resorts International has an overall rating of 3.7 out of 5, based on over 2,020 reviews left anonymously by employees. 65% of employees would recommend working at MGM Resorts International to a friend and 58% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
65% of MGM Resorts International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MGM Resorts International 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at MGM Resorts International to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.
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