MGM Resorts International Reviews

Updated May 23, 2022

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Found 1,595 of over 1,686 reviews

3.6
65%
Recommend to a Friend
67%
Approve of CEO
MGM Resorts International Chief Executive Officer and President Bill Hornbuckle
Bill Hornbuckle
245 Ratings

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Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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This rating reflects the overall rating of MGM Resorts International and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Great Team

    May 20, 2022 - Slot Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits and team work here are by far the best I've had at any job

    Cons

    Everything is Senority-based, makes work-life balance a bit difficult

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  2. 2.0
    Current Employee, more than 1 year

    High Turnover unless you’re a robot

    May 18, 2022 - Call Center Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from Home, discounts on shows and rooms.

    Cons

    Where to begin: most oppressive environment I’ve ever worked in. Your every minute must be accounted for. Big brother constantly watching. You are forced to sell but do NOT earn any commissions nor get paid well for it. Yet they expect a quota. There is a quality sheet which emphasizes sales pitch but could care less about informing guests of policy. I’ve worked a couple of positions within this company and here is the bottom line: for a company so rich, they do NOT take care of their employees. The pay isn’t great, the EDR food is subpar, there is way too much middle management and too much unnecessary rules.

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  3. 4.0
    Current Employee, more than 1 year

    Great Summer Job

    May 23, 2022 - Lifeguard in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Hours, Fun People, Paid Lunch

    Cons

    Very Hot, Late Shift Relief

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  4. 3.0
    Current Employee, less than 1 year

    Good and bad

    May 21, 2022 - Experienced Poker Dealer in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money, busy, location, tips, tournament tokes are fantastic

    Cons

    "Part time" dealer working full time hours since November and still no benefits. If they don't come through soon, I have other ideas in mind. Feels a bit like I'm being manipulated and strung along with the promise of benefits since my audition.

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  5. 4.0
    Former Employee, less than 1 year

    Good

    May 13, 2022 - Maintenance Engineer in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work. Glassdoor has false information on the wages. 28,000-58000 a year. Maybe in 1991.

    Cons

    The EDR could be better

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  6. 5.0
    Former Employee, more than 1 year

    Deal poker!

    May 10, 2022 - Part-time Poker Dealer in Biloxi, MS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good money, easy work, free employee meals,

    Cons

    None I can think of besides back pain after a while from bending over table so much.

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  7. 5.0
    Current Employee

    Awesome company

    May 10, 2022 - Casino Dealer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training, experience, all around awesome company

    Cons

    Part-Time and Fulltime is a necessity

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  8. 4.0
    Former Employee, more than 3 years

    barista

    May 9, 2022 - Barista - Starbucks 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    union protected, medical insurance, good stuff

    Cons

    bad management, money oriented only

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  9. 1.0
    Former Employee, more than 10 years

    HR at this company is a nightmare

    Apr 11, 2022 - Employee Relations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Advance technology, Workday is great to work with. Kronos for time and attendance is archaic.

    Cons

    Documentation requirements for every case is not sustainable. Very frightened of lawsuits and want everyone conversation recorded. Even NS/ NS’s. COE are inexperienced and snotty. Huge turnover because someone (who probably worked for a smaller company) implemented unsustainable requirements for recording and the cases are extremely backlogged. If an employee has a serious harassment case they will be waiting three weeks for the case to be resolved. ER is afraid to make a decision because it picked apart by the CoE team. No personal HR contact must go online to submit a complaint. Corporate tracks everything so they can cut costs, at the employees expense. Horrible mindset and no one cares. Low pay and no opportunity for advancement because the money goes right to corporate team and C-suite leaders.

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    1 person found this review helpful
  10. 3.0
    Current Employee, more than 3 years

    Over worked

    May 18, 2022 - Assistant SPA Manager in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great insurance. Great benefits like pet insurance and paid tuition reimbursement.

    Cons

    No work life balance. Days off are frowned upon. They tell you if your in management you are not suppose to take days off.

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Viewing 1 - 10 of 1,595 Reviews

MGM Resorts International Reviews FAQs

MGM Resorts International has an overall rating of 3.6 out of 5, based on over 1,686 reviews left anonymously by employees. 65% of employees would recommend working at MGM Resorts International to a friend and 51% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, MGM Resorts International employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at MGM Resorts International. This rating has been stable over the past 12 months.

65% of MGM Resorts International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MGM Resorts International 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at MGM Resorts International to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.

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