MGM Resorts International Reviews | Glassdoor

MGM Resorts International Reviews

Updated March 23, 2019
837 reviews

Filter

Filter


3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MGM Resorts International Chairman and CEO Jim Murren
Jim Murren
381 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great Benefits and growth opportunities" (in 80 reviews)

  • "Good place to work, good benefits" (in 46 reviews)

Cons
  • "Long hours and weekends No advancement in near future" (in 28 reviews)

  • "Long hours, high expectations, lack of work/life balance" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    "A ompany that genuinly cares."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Las Vegas, NV
    Current Employee - Anonymous in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MGM Resorts International full-time (Less than a year)

    Pros

    You're surrounded by great people who work hard and like to have fun as well.
    Beautiful work environment at some of the best resorts in the world.

    Cons

    This is a 24/7 business that focuses on providing great experiences for our guests. There are not many 9 to 5 positions so be sure you love the business.

    Advice to Management

    Keep focusing on the experiences of our guests and employees.

    MGM Resorts International Response

    Jan 15, 2019 – Talent Acquisition Manager

    You are on point with your comments. We hire people with hospitality in their DNA. You have to enjoy WOWing people to work here.


  2. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative
    Current Employee - Guest Service Representative
    Recommends
    Positive Outlook

    I have been working at MGM Resorts International full-time (More than a year)

    Pros

    Appreciate their employees and offer great career opportunities

    Cons

    Never have a complaint about MGM

    MGM Resorts International Response

    Feb 25, 2019 – Talent Acquisition Manager

    Thank you for everything that you do to provide outstanding service to our guests.

  3. "Grandette"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MGM Resorts International full-time (More than 3 years)

    Pros

    Tips
    Employee Appreciation
    Different shift start times

    Cons

    Can get pretty slow at times


  4. Helpful (1)

    "It's a great company to work for if you find the right managment fit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corp Executive Assistant in Las Vegas, NV
    Former Employee - Corp Executive Assistant in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MGM Resorts International full-time (More than 8 years)

    Pros

    They provide excellent benefit options and a fare price.

    Cons

    They don't fire bad employees.

    MGM Resorts International Response

    Mar 19, 2019 – VP Talent Acquisition Strategy

    Thanks for your feedback and service with us.


  5. "Former Agent at the Green Monster"

    StarStarStarStarStar
    Former Employee - Front Desk Agent in Las Vegas, NV
    Former Employee - Front Desk Agent in Las Vegas, NV
    Recommends
    Approves of CEO

    I worked at MGM Resorts International full-time (More than 5 years)

    Pros

    The Pay and meeting new guest every day

    Cons

    Having to deal with guest complaints and the management turnover

    MGM Resorts International Response

    Mar 21, 2019 – Talent Acquisition Manager

    Thank you for your feedback and everything that you did to provide guests with a memorable experience.


  6. "No home life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MGM Resorts International full-time (More than 5 years)

    Pros

    People there are good if you work with them.

    Cons

    No home life at all.
    Have to be bff with all the right people to get anything done.

    MGM Resorts International Response

    Mar 21, 2019 – Talent Acquisition Manager

    Thank you for your feedback and your more than 5 years of commitment to the guests and fellow employees.


  7. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Oxon Hill, MD
    Former Employee - Cashier in Oxon Hill, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MGM Resorts International full-time (More than a year)

    Pros

    Coworkers was made it better

    Cons

    Management didn’t communicate with the employees

    Advice to Management

    Communication is the key

    MGM Resorts International Response

    Mar 19, 2019 – VP Talent Acquisition Strategy

    Thanks for your feedback.

  8. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MGM Resorts International full-time (More than 3 years)

    Pros

    good pay fine compensations for employees

    Cons

    some of managers are actual jerks


  9. "Great place to work, smart and genuine people....could pay more..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Las Vegas, NV
    Current Employee - Senior Financial Analyst in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MGM Resorts International full-time (More than a year)

    Pros

    You'll learn a great deal. There is a lot of autonomy to get YOUR job done. Everyone is extremely willing to help. You won't make a lot of money, but if you take advantage of the many discounts, you can definitely make it worth it in the aggregate.

    Cons

    Pay could be better. Many different, redundant systems in place. Most of them antiquated.

    MGM Resorts International Response

    Mar 15, 2019 – Talent Acquisition Manager

    Thank you for your feedback and everything that you do.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Management Specialist
    Current Employee - Workforce Management Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MGM Resorts International full-time (More than a year)

    Pros

    Great benefits. Decent Pay. Great structure

    Cons

    Traffic with the Las Vegas strip

    Advice to Management

    N/A

    MGM Resorts International Response

    Mar 19, 2019 – VP Talent Acquisition Strategy

    Thanks for your feedback.