MICROS Systems Employee Reviews about "pay"

Cons

Extremely inefficient. Not a single process in the development department Very high turnover Senior management makes terrible decisions Company not willing to spend money on good employees Company does not spend money for documentation Everyone who works there is miserable Very low pay for the area. About 20% underpay

Cons

Lot of work to accomplish is least amount of time. No time for family, most of the times you need to work round the clock in order to meet the deadlines. Pay is not that great compared to the work given. Not a good place to work longer than a year or two.

Cons

Very Low pay scale Limited promotion opportunity High Turnover Minimal training Higher level positions set expectations of additional work beyond your normal business hours and may require weekend work Upper management is full of 'Yes-men' Promotions that should warrant an increase in pay may be promised but never delivered.

Cons

I actually stopped working here in 08, but the choise for that year wasn't listed in the drop down box. My reasons for leaving here months after being hired: -To put my comments into context - my job was to coordinate the installation and implementation of the Opera hotel management system at hotels in a certain hotel chain. I got the paperwork together, I booked the implementation team's flights and rental cars, and I communicated with the hotel management staff. I also supported the implementation tema on a non-technical level (our awesome tech support team did that - and they did a great job too, not surprised it was hard to hold onto them). At the end of the install, I'd process the job in a billing system and move on to the next. I often had 5-6 installations occuring at once, which was stressful but manageable. -Part of my job involved obtaining license codes to give to the Implementation Specialists out in the field installing Opera systems at hotels. This is a time sensitive task. However, if one little mistake was made on the form, it was rejected by a nemless person on another floor, with no explanation - and the process continued until you got it right. This often took a lot of time, leaving the Implementation person hanging out to dry. I know as you get more experienced, you make less mistakes, but I was doing this on my first day -In addition, there were a lot of forms I needed to fill out for each hotel I was coordinating....which meant entering hotel information, address, inn codes, license codes, costs, phone numbers, employee names, product numbers.....over and over and over again into spreadsheets. I developed a spreadsheet with simple formulas that completed 5 steps in one, and presented to my VP.....he loved the idea, but I could see the frustration in his face that it would never be allowed to be used, since they are so stuck in their ways -We had to arrange for a certain number of installers/implementation specialists to be at a scheduled site within a specific timeframe. So, for example, a hotel is cutting over to Opera on a certain date, there were 3 employees I needed to schedule to be there. However, they scheduled way too many installations at the same time, and we didn't have enough employees to assign. So Project Specialists would fight over who got who, and would sometimes even go into the scheduling system and move the employee to their project themselves. There was an employee on the schedule called "Hope Chest" which was a place we schedule jobs when there weren't enough employees, "hoping" we'd find someone. Often at the last secondd someone would open up and we'd automatically assign them. Keep in mind, these employees have to be flown accross the country, so it's not as easy as it sounds. Calling an installer who just got off a 2 week job in Wyoming and telling them they have to run and catch a flight to Tennessee in an hour was not fun. And many evenings I had to stay past the 5:00 closing time ebcause I couldn't find people to complete my installations. -We were expected to carry a company cell phone and be available for our installers 24/7, because they often worked overnight - but we didn't have any resources outside of work, so what were we supposed to be able to do for them? -When it was time for billing, the process was incredibly inefficient. you had to track reports, enter data into an archaic billing system, send spreadsheets.....it easily got lost in the shuffle. Occasionally we'd get a few reports about unbilled installations....but no follow-up. I bet the company loses a TON of money here. I'm sure if you audited the billing, you'd find hotels with free Micros Opera systems running! (An earlier review on here stated that Tom G. claimed investors love reading bad reviews on here because it shows he runs a "tight ship" - I bet they'd also like to read the part on how much money Micros is losing on faulty billing!) -The office environment was so bland, boring, and uncreative. Just rows and rows of greay cubicles, white walls, beige accents.....thankfully people sometimes decorated their cubes. No natural light unless you were near a window. Internet access is locked down except for Micros related websites. No checking personal email, no reading news. You could always tell on the days when the internet filter was not working, everyone seemed in a better mood and more energized. -The CEO/Executive suite was in a locked secured area of the building. We went on an orientation tour, and even the person gving the tour was scared to be near the executive suite. -He would watch for people in the lobby coming in late (as in a minute past 8:00am). -Overall, this is by far the worst place I ever worked. Ever. My friends at other jobs would often stare in disbelief when I told them about this. Which is why when I quit, I never looked back! So long Micros, it's been a dream since I've left!

Cons

The pay is so low for the area it's live-able but you will-not-save. Bad management, older product losing momentum. Company rips customers off.

Cons

Unfair holidays and time off. Understaffed and no overtime pay. Lack of training. Micros expects employees to learn new software products and support systems that they are unfamiliar with, without any prior training. No rewards for learning new software, just more work. Biggest down fall is that the more you know the more you have to do. They do not reward knowledge, instead penalize it. Lack of employee freedom or comfort. Require short call times however unwilling to hire new employees for assistance on the phones.

Cons

Utterly horrific work environment. Prominent personnel leave weekly. The primary FOH developer, the primary BOH developer, a few good testers, and even the CFO have all left within the last month. With no documented descriptions of how anything works, how much longer can this place survive? This is not like any other tech place in the world because you must work 8-5 with a lunch. This is highly inconvenient for people with kids or the need for different schedules. The managers here understand that the schedule is ridiculous but all are too cowardly to raise the point with the CEO. Truly they pay 15-20% under the average for the area, and when my husband recently interviewed in the area they knew about MICROS reputation for being a crappy place to work and underpaying. Weekends are always on the table and you often have to work them. There is no hope for a raise, only one direction as a career path to positions you don't want, and they will keep you two positions below your actual value anyway.

Cons

Low Low Low pay with very high expectations for expecting to know 40 plus software applications and 40 plus hardware components. Overwork you 90 plus biweekly hours for low salary pay. There's even been law suits for not paying employees what they earned as far as hours worked. Not enough OT opportunities for all departments.

Cons

Utterly horrific work environment. Prominent personnel leave weekly. The primary FOH developer, the primary BOH developer, a few good testers, and even the CFO have all left within a month, around the time I left. With no documented descriptions of how anything works, how much longer can this place survive? And product documentation? There is only one tech writer for this near-billion-dollar company. Pathetic. This is not like any other tech place in the world because you must work 8-5 with a lunch that must be from 12-1. This is highly inconvenient for people with kids or the need for different schedules. The managers here understand that the schedule is ridiculous but all are too cowardly to raise the point with the CEO. Truly they pay 15-20% under the average for the area, and when my husband recently interviewed in the area the other employers and recruiters knew about MICROS reputation for being a crappy place to work and underpaying. Weekends are always on the table and you often have to work them. There is no hope for a raise, only one direction as a career path to positions you don't want, and they will keep you two positions below your actual value anyway.

Cons

Manager was not friendly, did not care about employees, no 1*1 sessions, Manager was self centered. Less pay than industry standards