MINDBODY Reviews | Glassdoor

MINDBODY Reviews

Updated April 8, 2018
484 reviews

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3.5
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MINDBODY Co-Founder & CEO Rick Stollmeyer
Rick Stollmeyer
353 Ratings

484 Employee Reviews

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Pros
  • Benefits Co-workers Work/Life Balance Career Advancement (in 36 reviews)

  • There is a real commitment to operating consistent with the core values as stated by the company which contributes to an ideal work space (in 46 reviews)

Cons
  • Little to no career development opportunities outside of the HQ office in San Luis Obispo (in 20 reviews)

  • Company is growing and finding its groove as a global software company (in 18 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great Company / Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support Representative
    Former Employee - Tech Support Representative
    Approves of CEO

    I worked at MINDBODY full-time (More than a year)

    Pros

    Great Culture and People to work with

    Cons

    Pay was lacking for someone looking to support a family


  2. "Lovely People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in San Luis Obispo, CA
    Former Employee - QA Engineer in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MINDBODY full-time (More than a year)

    Pros

    I absolutely loved working with my team and my manager. Stellar, supportive, and competent people (for the most part). Felt like I could trust the lot of them.

    Cons

    The company was experiencing some growing pains when I was there and the culture/organization changes were a bit rough, especially on those who had been there when it had more of a small-company, startup-esque vibe.

    Furthermore, I may have lucked out re: my manager, as I've heard that my experience was not universal.

  3. "Tech Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Met some great people, really nice upper/middle management

    Cons

    Customers can be challenging


  4. "Great Atmosphere"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MINDBODY part-time

    Pros

    People there are great to work with.

    Cons

    No cons about the company.


  5. Helpful (1)

    "The Best Company I Have Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Luis Obispo, CA
    Current Employee - Anonymous Employee in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    * Great work/life balance
    * Competitive salary if you have the experience, the skill, and are willing to to put in the effort
    * 20 days PTO, 3 sick days, plus paid holidays
    * $65/month wellness program for use with gyms, salons, etc.
    * Stock options and employee stock purchase program
    * Yearly merit increases and bonus program
    * Affordable, onsite daycare
    * Frequent events for employees
    * Management truly cares for it's employees
    * Great work environment, culture, and co-workers
    * Benefits are not amazing, but better than a lot of tech companies
    * Beautiful area with lots of activities and things to see

    Cons

    * Processes and infrastructure are not as mature as some other places
    * Results in more reaction to problems and band aids than proactive preventative measures (but things are getting better!)
    * Lots of compartmentalization and internally staking out of turf.
    * Housing in the San Luis Obispo area is expensive and in short supply

    Advice to Management

    Get rid of, override, or force aside managers who stand in the way of streamlining and improving the product . There are too many applications, too many processes, and too much of multiple processes all trying to accomplish the same thing. Interdependencies make it difficult to troubleshoot and fix problems. There's no automation for software builds, deployments, or testing. These things hold us back.


  6. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Luis Obispo, CA
    Current Employee - Sales Representative in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than 3 years)

    Pros

    Amazing people, great benefits and huge growth opportunities. If you are a hard worker as well as a couture keeper there is slot of opportunity.

    Cons

    Always changing, sometimes so fast you can’t get use to the change before it flips again and you don’t know what to do.

    Advice to Management

    Keep up the great work! Maybe space out big operational changes?


  7. Helpful (1)

    "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MINDBODY full-time

    Pros

    Company Culture, the people, the atmosphere, the learning style, the benefits, and more

    Cons

    The cost of living in San Luis Obispo compared to my pay at MINDBODY forced me to relocate because I couldn't afford it. Even just a $1-$2 more per hour would help but raises only come under consideration one time per year

  8. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Luis Obispo, CA
    Current Employee - Sales Specialist in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    I've worked at MINDBODY for over a year and love it. The culture here is unlike anywhere else. The managers are great at customizing their style for each employee. They have great benefits, including free onsite wellness classes. It's nice to work for a company that not only treats its employees well but also works hard to help people lead healthier and happier lives. Would definitely recommend!

    Cons

    There are lots of changes but the way management handles them makes it easy to work through!


  9. Helpful (1)

    "Sales Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Awesome people, culture, and location

    Cons

    Poor training as to the product you're actually selling, only trained on sales skills


  10. "Very low paying company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Specialist in San Luis Obispo, CA
    Current Employee - Tech Support Specialist in San Luis Obispo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    Very young people environment and the location of the company is great

    Cons

    Extremely low wages, the product itself is not good, the free coffee and fruit does not make up for the low wages. People think its cool to work here, but they don't see how underpaid the back bone of the company is ( tech support). Other positions might be really happy with their salary bc they dont have to deal with the horrible calls, and obviously because they are making way more than tech support. Overall not a good company to work for.


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