MINDBODY Reviews | Glassdoor

MINDBODY Reviews

Updated November 14, 2017
447 reviews

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3.7
StarStarStarStarStar
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Approve of CEO
MINDBODY Co-Founder & CEO Rick Stollmeyer
Rick Stollmeyer
329 Ratings

447 Employee Reviews

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Pros
  • Benefits Co-workers Work/Life Balance Career Advancement (in 34 reviews)

  • There is a real commitment to operating consistent with the core values as stated by the company which contributes to an ideal work space (in 46 reviews)

Cons
  • The company is growing quickly which naturally comes with a lot of change in the way things get done, so you must be ready to adapt quickly (in 18 reviews)

  • With everything that's happened, I am skeptical of any office that's not located in Scottsdale or San Luis Obispo closing (in 17 reviews)

More Pros and Cons

  1. "Next"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MINDBODY full-time

    Pros

    I'm proud to work for a company that has a deep drive to better people's health.

    Cons

    As someone that likes stability, learning to embrace change and the unknown was an uphill battle.

    Advice to Management

    Continue to focus on impacting the health and wellness of the many while making sure to carve out a large chunk of time and effort for your staff.


  2. "Amazing Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Onboarding Specialist in San Luis Obispo, CA
    Current Employee - Onboarding Specialist in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    -Benefits
      401K grows fast
      Employee stock plan
      Insurance
      Coffee/tea/water/fruits and snacks
      Onsite classes/ $65 towards wellness local businesses
      PTO
    - Amazing Team
    - Core values are one of the things that I love the most in MINDBODY
    - You can be yourself

    Cons

    - Lots of changes, and I do love changes (Continuously Evolving). However, sometimes it feels like there is a lack for direction!
    - Pay rate is still below the industry and we live in California.

    Advice to Management

    Work hard to keep all the teams happy, not just a few of them. We need to be united as a corporation.

  3. Helpful (1)

    "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Luis Obispo, CA
    Current Employee - Anonymous Employee in San Luis Obispo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MINDBODY full-time (More than 3 years)

    Pros

    Good benefits. Great coworkers. Nice location.

    Cons

    Leadership can't agree on a single strategy. Products are released without sufficient testing.

    Advice to Management

    Hire developers. Clean up the infrastructure. Have Rick retire and create a true product roadmap based on data.


  4. Helpful (3)

    "Leadership - Are you listening?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than 3 years)

    Pros

    Medical Benefits
    401(K)
    Salary (depending on job)
    Wellness Card
    E.S.P.
    Casual Dress
    Quality work stations
    Introductory Training

    Cons

    Top Heavy Senior Leadership (Directors, VP, Executive)
    Too much managing up, not enough managing down
    Lack of operational direction & strategy
    Convenient ignorance to front-line problems
    Leaders lack career development skills
    Projects aren't organized & aligned; lack view from a team or customer perspective
    Quality team members leaving due to stress
    Not all teams are staffed to handle workload
    HR is wonderful but they cannot help you
    Employee surveys are good in thought but pointless when feedback is ignored

    Advice to Management

    How do we get you to see us? How do we get you to hear us? How do we invoke positive change without having to leave a company we love?
    Challenge: Directors & up - spend 20 full business days answering phones on a customer facing queue with a team member shadowing you so you can hear and experience the customer journey.


  5. "Sales Outreach Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at MINDBODY part-time

    Pros

    Fun environment, cool people, friendly

    Cons

    Monotonous, gets boring at times


  6. "Senior Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in San Luis Obispo, CA
    Former Employee - Senior Sales Associate in San Luis Obispo, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at MINDBODY part-time (More than a year)

    Pros

    There is a lot of autonomy for individuals on the sales development teams at MINDBODY and the product is useful. It really does feel like you are selling a product that helps businesses in the health and wellness industry succeed. The lifestyle of San Luis Obispo and company culture at MINDBODY can definitely be more rewarding than at a large Bay Area tech company.

    Cons

    The sales process at MINDBODY was constantly changing the entire time that I was there. Management is always willing to listen to your concerns and suggestions but seemed that they never changed much based off of them, however, they would vastly adjust your job responsibilities over night if they saw fit which I thought was extremely unprofessional. The product sold by MINDBODY is overpriced compared to what its competitors offer which can be frustrating at times as a salesman but that is where your talent and selling ability will need to come into play. Pay is much lower compared to Bay Area tech opportunities.

    Advice to Management

    Be more transparent about upcoming changes within MINDBODY. Allow for a proper discourse between sales teams and sales management to be had before rapid changes happen.


  7. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in San Luis Obispo, CA
    Current Employee - Technical Support Specialist in San Luis Obispo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    Great benefits, ok pay, extra perks are helpful.

    Cons

    Lots of growing pains. Growth is good, change is hard.

    Advice to Management

    In the midst of growth and change do not forget the effect on your team by the constant changes in processes. We believe in the core values, lets stay focused on them.

  8. "Mindbody"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time

    Pros

    Great people to work with, positive attitudes. Great working environments. Great perks including wellness funds and matching 401k and company funded team celebrations.

    Cons

    The downside to working at mindbody is that the interesting high profile projects come with very strict deadlines and are understaffed at times.

    Advice to Management

    Continue to listen to your people and continue to evolve the as a whole. Be pro active and not reactive.


  9. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Scottsdale, AZ
    Current Employee - Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    The Scottsdale office has come a long ways since I first started. All of the fun vibes are still in the office and we've matured at the same time. Most of the people in the office want to be there and want to get better at sales.

    Cons

    There has been a lot of change. It's almost been unbearable but I feel like things are heading in the right direction.

    Advice to Management

    For the first time since coming on board I feel like have a clear path ahead so please keep doing whatever you're doing.


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in San Luis Obispo, CA
    Current Employee - Technical Support Specialist in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    I believe this is a very good organization to work for. The pay is very fair and management genuinely wants to keep our wages competitive. I feel there is a lot of room for professional growth and leadership is always available to help with career goals.

    Cons

    I honestly don't have anything negative to say about the company.


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