MISO Reviews | Glassdoor

MISO Reviews

Updated January 31, 2017
18 reviews

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3.0
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MISO President and CEO John R. Bear
John R. Bear
5 Ratings

18 Employee Reviews

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Pros
  • Great (possibly the best) pay and benefits for the Indianapolis area (in 7 reviews)

  • Good benefits and health insurance package (in 10 reviews)

Cons
  • Work/life balance was not the best (in 7 reviews)

  • Fairly top heavy organizationally and can be very political (in 6 reviews)

More Pros and Cons

  1. Helpful (6)

    "Mid career middle of the road"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Carmel, IN
    Current Employee - Business Analyst in Carmel, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MISO full-time

    Pros

    Nice people with some really progressive projects underway. Well kept facilities. Some of the most talented subject matter experts I have worked with.

    Cons

    Little to no career path development out side of a very narrow set of highly specialized power industry roles. New employees are routinely offered higher titles and pay grades for jobs that existing employees are asked to take as lateral moves.

    Advice to Management

    Make existing employee growth and development a priority and reward managers who are skilled at developing high performing teams.


  2. Helpful (6)

    "Management Woes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN
    Recommends
    Neutral Outlook

    I worked at MISO full-time

    Pros

    Great pay and benefits; willing to work with individual contributors regarding flexibility if needed (M-Th, part time, work from home have all been utilized with varied success throughout the company)

    Cons

    IT management staffing has proven to be a challenge - especially in recent years; hiring solid individual contributors; management team has less experience (as managers, in IT, and in industry) leading to challenges from a planning and vision perspective. Often times, managers are acting as expert level individual contributors - ignoring business planning and mentoring perspectives.

    Advice to Management

    Re-evaluate needs on IT management teams. Move strong individual contributors back into IC roles. Hire managers to assist in vision and planning and to mentor and coach ICs. New CIO seems to have good vision - needs capable management team to help him get there.

  3. Helpful (8)

    "MISO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst II in Carmel, IN
    Current Employee - Systems Analyst II in Carmel, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent pay, benefits and vacation time.

    Cons

    Dysfunctional management and culture (mostly the old guard)

    Advice to Management

    New management has done a great job fixing the culture and management style. However, there are still a couple of the old guard that refuse to adapt.


  4. Helpful (6)

    "Sr Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SE Manager in Carmel, IN
    Current Employee - SE Manager in Carmel, IN
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Opportunities to support process improvement, industry resilience

    Cons

    Highly regulated, conflicts with company vision to become innovative and Agile

    Advice to Management

    Slow down; plan better; too much change is too risky in this industry. Culture sell is positive ... wait and see.


  5. Helpful (3)

    "Good and Bad - like any workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MISO full-time (More than 3 years)

    Pros

    challenging work; nice office location and workspace; good benefits and salary, great people (generally)

    Cons

    Senior management not aligned regarding priorities; Middle management "in-fighting"; too much bureaucracy; low advancement opportunity; personalities overrule business

    Advice to Management

    Less bureaucracy; more support for individual contributors; don't allow personality conflicts and personal disputes between personnel to affect workplace successes and advancement


  6. Helpful (6)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Carmel, IN
    Current Employee - Senior Analyst in Carmel, IN
    Doesn't Recommend
    Positive Outlook

    I have been working at MISO full-time (More than 5 years)

    Pros

    competitive pay, good benefits, good bonus plan retirement savings. They have an intelligent workforce. For some flexibility to work remotely.

    Cons

    Bureaucratic, highly regulated, in flexible, very few opportunities for advancement, priorities are on budget compliance, but not cost control. Poor processes across multiple divisions.

    Advice to Management

    listen to the rank-and-file who are doing the daily work. There are suboptimal processes in place that breed inefficiency,


  7. "See reviews below"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in Carmel, IN
    Former Employee - Advisor in Carmel, IN
    Doesn't Recommend
    Positive Outlook

    I worked at MISO full-time (More than 5 years)

    Pros

    Bright future with the recent addition of a large new member.
    Diverse and constantly changing (and challenging) work assignments.
    Talented, trained, energetic work force.
    Growing

    Cons

    Needs to improve on tolerance and support of a diverse work force.
    Needs to focus on performance based advancement and career progression development of current employees.
    See other reviews below

    Advice to Management

    See above and reviews below

  8. Helpful (3)

    "Real-time operations management does not promote or value women in the organization."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMS Applications Engineer in Carmel, IN
    Former Employee - EMS Applications Engineer in Carmel, IN
    Recommends
    Disapproves of CEO

    Pros

    Nice Fitness center
    Training opportunities if management in you department likes you
    Social events like holiday party, summer picnic, and charity events
    Free coffee and tea
    Opportunities exist depending on where you work in the company

    Cons

    They are now on a budget trimming phase to cut and save costs.
    I was the only woman in the department and one of few in the organization. I did not feel valued by my male counterparts or management. They did not respect my diverse or different way of thinking. Any diversity of thought or integrity of job was meet as challenging management.
    There seems to be an ethnic separation of engineers by department. One or two departments has majority of foreign engineers, and then other departments have all white male engineers.
    There are not very many if any African american or other diversity besides Asian engineers.

    Advice to Management

    You need to improve on diversity in the company, especially on handling women. Women do not think like men and those who want change or to do their job with integrity are booted out because you think they are threatening your position. You need to listen, RESPECT, and value the skills and diversity of thought in women.


  9. Helpful (4)

    "People are great, management is a mess."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MISO full-time (More than a year)

    Pros

    The individual contributors here are awesome. The people in the trenches are easy to work with and very friendly. Good place when it comes to getting along personally with most people.

    Cons

    Management. The most lacking characteristic missing in management hete is accountability. Don't get me wrong, managers do a decent job of protecting their teams from typical office politics but when it comes to holding people accountable for NOT doing work, good luck getting someone with authority over the individual or team to do anything about it. MISO is a pretty political place to work. Upper management is often MIA and while their schedules are indeed loaded, I've never been at an organization where I can go weeks at a time without seeing folks from the director level on up, and remember this isn't a huge company. Trust me, I don't expect to see the CEO every week or anything but seeing a director once a month is odd, to me anyway.

    Also be ready for constant, and I emphasize constant, last minute demands and fire drills. This company is driven by compliance. It is the main factor in all decisions and drives business work in IT, money is secondary. Not necessarily a knock since MISO is a non-profit but be ready to bow to compliance here as it typically has the final authority.

    Advice to Management

    My advice to the management of MISO is to hold people accountable when they don't do their jobs. Adults in a professional, corporate environment are expected to do what they were hired to do and what is expected of them. Shielding them because they've been around a while and are likeable doesn't help anyone. Constant fire drills and lack of accountability are the main drivers behind the high turn around here. The problem won't just go away, give people a reason to stay.


  10. Helpful (4)

    "once-great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Many good people work here

    Cons

    They are masters of clumsy restructuring


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