MKThink Reviews | Glassdoor

MKThink Reviews

Updated August 27, 2017
14 reviews

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3.7
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Mark Miller
8 Ratings

14 Employee Reviews

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  1. "Smart People and Fascinating Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in San Francisco, CA
    Former Employee - Communications Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MKThink (Less than a year)

    Pros

    MKThink is full of extremely bright people who know what they are doing. As someone who came in as an outsider to the architecture, design, or planning profession, I found their team to be stacked with talented and insightful people throughout. Their willingness to engage my expertise, and pair it with other illustrators and writers, spoke to the breadth of their focus.

    Cons

    MKThink plays in design, planning, architecture, technology, science, etc. It's easy to see that the broad and interdisciplinary focus might not fit well with those seeking a more linear and traditional career track.


  2. "Unique Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MKThink full-time

    Pros

    One of the few firms that truly integrates data analytics and systems thinking into design. People who have a design background and want a well-rounded, interdisciplinary approach to solving the challenges of the built environment with the business case in mind will be happy to have found MKThink. The company attracts really smart, interesting people.

    Cons

    Seems to be stuck at current size and revenue levels due to operational headaches and lack of alignment around a strong vision. Leadership, while well-intentioned, can be a road block to staff success and growth.

  3. Helpful (1)

    "Relaxed but productive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Creative, Easily accessible management, employee autonomy valued, agile

    Cons

    Management can be a little all over the place sometimes


  4. Helpful (2)

    "Uncomfortable Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Exciting projects as long as your don't have to work under Mark Miller

    Cons

    Suffocating work environment if you work under Mark Miller


  5. Helpful (1)

    "Niche Consulting Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MKThink full-time (More than 3 years)

    Pros

    Allowed individual responsibility
    Unique approach to consulting projects
    Incredibly smart and talented employees
    Well positioned in market sectors

    Cons

    Untapped brand identity
    Slowness of change at the corporate level

    Advice to Management

    Trust your employees to produce high quality work and don't worry so much about how many hours they are working.


  6. Helpful (5)

    "It could be so much more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at MKThink full-time

    Pros

    The people are (were, there has since been a massive exodus) absolutely incredible, passionate, intelligent, and had a diverse range of backgrounds
    The mission of the company is unique and powerful
    As long as you're not working directly with the CEO, you can have a lot of ownership of your work

    Cons

    The CEO (described as toxic by a number of coworkers)
    Company tried to be horizontal but there was still a lot bureaucracy in place
    Severe lack of transparency between upper management and the rest of the staff

    Advice to Management

    Communicate openly with your staff
    Acknowledge accomplishments
    Follow through with the mission of the company (particularly in being truly interdisciplinary)


  7. "Ideal office environment, exciting work, great leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I experienced a lot of personal and professional growth; this was a learning experience on many levels. In such a small design firm, everyone has greater responsibilities and more opportunities to perform. Mark Miller was a great mentor, and since leaving I've contacted him several times for professional advice or references. When he is overworked, his stress level can be a bit overwhelming. That being said, i have never had a supervisor, before or since, who has cared so much for his employees. Working under his leadership and alongside an incredible group of architects/engineers/designers, I felt inspired to perform and achieve. The company's emphasis on sustainability and humanitarianism lend importance to daily work.

    Cons

    Impending deadlines and important projects can become overwhelming. When this happens, leadership can get demanding and expect you to perform. You need work diligently to keep up with the pace (not really a con for me because I enjoyed the work).

    Advice to Management

    Keep encouraging and inspiring your staff. Careful of micromanaging, but delegating tasks is obviously part of the job.

  8. "Interesting work, great clients and coworkers"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    Pros

    Very interesting work with mostly local clients. Work covers a very broad range of design and consulting, lots of opportunity if you are assertive and believe in your work. I disagree with some of the negative comments posted here; I've seen many people thrive and take advantage of the opportunities that a medium sized firm has to offer.

    Cons

    Not a good fit for people looking for lots of administrative infrastructure, rigid policies, and predictability.
    North waterfront location adds a few minutes to commute time (but it's a pleasant walk)

    Advice to Management

    Keep pushing boundaries of practice - it keeps things exciting and relevant.
    Get better quality bagels on Monday mornings. Coffee selection is excellent.


  9. Helpful (6)

    "Good in Moderation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MKThink full-time

    Pros

    + a lot of time off granted through company off days, in addition to your standard Holidays and PTO
    + 401k with match
    + diversity of projects at any given time keeps things interesting
    + interesting opportunities for work travel on said projects
    + opportunity to do a lot of client facing if interested
    + surrounded by great, ambitious , young coworkers with great sense of humor
    + love the location

    Cons

    + poor health insurance with no options
    + meetings/deliverables rarely happen on time due to poor time management and/or lack of respect by the senior management, which sets a bad tone for the entire firm
    + end of projects leave a lot to be desired and often don't result in anything impactful happening
    + too much emphasis on marketing, branding, and vision-setting, and not enough emphasis on tangible results and client satisfaction
    + surprisingly rigid company hierarchy with its share of bureaucracy for a small firm
    + too much of business is based on relationships at the executive level rather than consumer driven need for services
    + no formal mentorship, and the feeling that senior management doesn't have time for you
    + salary is below market rates for the Bay Area
    + little integrity at the senior management level. *integrity defined as what is said is not done, and there is no one to hold them accountable

    Advice to Management

    This is currently a poor place to stay more than 1-2 years due to lack of investment in employees, and lack of trust in their decision making. Expect heavy turnover to continue indefinitely if current practices are continued.


  10. "Challenging, sometimes frustrating, but limitless -- not for the faint of heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MKThink full-time

    Pros

    Interesting, ever-changing work from strategies to product development
    Exotic, varied clients ranging from schools to military
    Beautiful office location in top tier city
    Creative work environment with a diversity of people

    Cons

    Interesting, ever-changing work -- makes it hard to get satisfaction from repetition -- it's always changing
    Teams are stretched -- leaves challenges for accomplishing day-to-day and strategic work
    Communication & agendas -- sometimes there are differing goals at play


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