MOBILE NOW Reviews | Glassdoor

MOBILE NOW Reviews

Updated July 4, 2017
73 reviews

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1.9
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11 Ratings

73 Employee Reviews

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Pros
  • Paycheck, customers, employees (in store), and getting a paycheck on time (in 2 reviews)

  • You can work with good people depending on the location (in 2 reviews)

Cons
  • Upper management is always finding ways to take store bonus away and create an unobtainable goal, reps make more than managers most of the time (in 11 reviews)

  • take money, no loyalty, no trust , no one in upper management know what they are doing, and very very high turnover rate they are always hiring (in 4 reviews)

More Pros and Cons

  1. "Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at MOBILE NOW full-time (More than 3 years)

    Pros

    Decent pay. That's honestly all I have good to say about this company.

    Cons

    Everything but the hourly wage, company's management is lack luster and you are for sure replaceable. In two years I've seen 6 district managers.

    Advice to Management

    Stop making our goal to get paid over twice as much as sprint corporate wants from us.


  2. "Worst experience ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Virginia Beach, VA
    Former Employee - Manager in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MOBILE NOW full-time (More than 3 years)

    Pros

    Your coworkers and the pay is fine as long as you go over your paperwork. A good environment for interacting with new people.

    Cons

    Higher management does not care about you at all. You are valued as an object and not a person. They do not accept responsibility when they are at fault! They will give you the runaround with commission problems. They will only help you if you're liked. They will not put you any position to succeed unless you're liked by them. And they will take your money and make excuses as to why you're not able to receive it or fight for it. Always a high turnover rate because of their ability to communicate to reps and managers. Commissions scale will alway change to lower your your pay. Will lie about your earnings instead of being upfront to begin with. There's more but I refuse to waste old energy on the past.

    Advice to Management

    Hire new management or close stores down.

  3. Helpful (1)

    "Terrible company and terrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Raleigh, NC
    Current Employee - Store Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MOBILE NOW (More than 3 years)

    Pros

    Larger scaled preferred retailer and opportunity for advancement if you make it into someone's good side that has the power to move you forward

    Cons

    Terrible company and terrible pay. Can't think of a single pro that comes with working for MobileNow. Upper management is always finding ways to take store bonus away and create an unobtainable goal, reps make more than managers most of the time

    Advice to Management

    Care about your employees.


  4. "Sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MOBILE NOW full-time

    Pros

    Pto hours /very flexible job

    Cons

    Managment is not that great


  5. Helpful (3)

    "I enjoy the job however there is terrible communication within the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Expert in Virginia Beach, VA
    Current Employee - Wireless Expert in Virginia Beach, VA
    Neutral Outlook
    Approves of CEO

    I have been working at MOBILE NOW full-time (More than a year)

    Pros

    The pay is pretty nice and there is no real commission cap. They offer benefits and a tiny amount of tuition assistance.

    Cons

    Management and training is seriously lacking. High turnover rate because sales reps are viewed as numbers instead of people. If you want to move up within the company, good luck getting there.

    Advice to Management

    Communication with the people who ultimately make your paycheck for you is key.


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at MOBILE NOW full-time

    Pros

    There is at least a friendly environment

    Cons

    Not much room for success


  7. "Fraudulent Dealings and Discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook

    I worked at MOBILE NOW full-time (More than a year)

    Pros

    Decent "opportunity" for pay but little follow through

    Cons

    This company is a Preferred Retailer for Sprint. As a whole the company has the opportunity for continued success, however, they participate in fraudulent dealings. Such as offering "commissions" to their employees and charging the employees from their commissions on basis that Sprint itself does not recognize in their corporate employees. I have also found that they, when terminating employees do not provide any coaching, counseling or written reasons. Yes, this is an at-will employment situation so that is within their right, but they also, on a management level, will hire, promote, and fire based on race and gender. I will be filing complaints with the EEOC as well as other parties.

    Advice to Management

    Spend more time on the development of the employees you have to prevent further discrimination.

  8. Helpful (2)

    "Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MOBILE NOW full-time

    Pros

    Fun co-workers
    Laid back experience
    The commission checks were nice when you finally got them (two months later)

    Cons

    They don't really care about you. They truly only care if they are making money and will screw you over at any opportunity.

    Advice to Management

    Treat your employees more fairly. Causing employees to lose out on a big commission check because they someone returned a tablet at the end of the month is unfair.


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Consultant
    Current Employee - Wireless Sales Consultant
    Recommends
    Positive Outlook

    I have been working at MOBILE NOW full-time (More than a year)

    Pros

    Fun work place good management

    Cons

    Nothing really just boring when no customers

    Advice to Management

    Nothing


  10. "Wireless expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Commission
    Location
    Free food for events
    Nothing
    Else

    Cons

    Chargebacks , hourly rate , ok management , no work / life balance

    Advice to Management

    Treat employees better


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