MOM's Organic Market Reviews | Glassdoor

MOM's Organic Market Reviews

Updated November 16, 2017
82 reviews

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3.4
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Recommend to a friend
Approve of CEO
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Scott Nash
44 Ratings

82 Employee Reviews

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Pros
  • 30% discount, free compost, opportunity to train and grow (in 12 reviews)

  • Very helpful orientation, calm, laid back environment with great benefits (in 8 reviews)

Cons
  • No Accountability from upper level Management in store and central office (in 7 reviews)

  • High turnover, though this is primarily due to employees voluntarily leaving or simply being extremely unreliable at when or if they arrive to work (in 5 reviews)

More Pros and Cons

  1. "Warehouse / Bagger etc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MOM's Organic Market full-time

    Pros

    Awesome place. very laid back, friendly, understanding

    Cons

    when i reached my eligibility for benefits they cut my hours so i no longer qualified

    Advice to Management

    none


  2. "Great Mission Driven Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at MOM's Organic Market full-time

    Pros

    Surrounded by people who care deeply about MOM's Organic Market's mission and work hard to do their jobs well.

    Cons

    None

  3. "MOM's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at MOM's Organic Market full-time

    Pros

    30% discount, awesome co-workers, learn something new everyday

    Cons

    outdated technology, MAJOR disconnect with central office, lack of consistent accountability, tons of romantic relationships among staff, including between employees and their bosses. Nepotism and favoritism runs rampant and it shows in the wage disparities....

    Advice to Management

    Offer more ways to boost morale, go back to the days of store parties and meetings and Scott actually knowing his many employees.


  4. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MOM's Organic Market full-time

    Pros

    Wonderful discount and great coworkers.

    Cons

    Terrible management and unorganized business.

    Advice to Management

    Talk to employees more and stop thinking you are on your high horse because it says, "GM or Assistant GM" next to your name.


  5. "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MOM's Organic Market full-time (More than 3 years)

    Pros

    The discount! Cool coworkers! Learn all sorts of stuff about Organics! Community!

    Cons

    Nepitism; Lack of HR support; Sneaky methods of "firing"; Managers exist above the rules and often times outside of the principles without repercussion or training; The top seems incapable of being in touch with those actually doing the work ("hourlies"); "mindfullness" is warped into a technique by management exclusively to encourage harder work under worsening conditions; constantly either short staffed or cut hours; poor training that gets worse the more it's needed; surprise transfers of locations; poor systems of organization; poor communication; high stress

    Advice to Management

    Work more with your staff and be more considerate about the environment you're creating for employees. The high turnover rate across most locations should be seen as more problematic than it is; consider that management rarely meets the demands set on the "hourlies". Stop calling them hourlies. Promote people who aren't already related to management. Focus on creating opportunities and incentives to work harder. Communicate with employees far ahead of time when you're about to disqualify them from health insurance. Demand store-wide meetings and set up better routes for people to offer their experiences working for you. Be less task-oriented and more people-oriented and your tasks will become easier. Reward hard workers and be more responsive when there's behaviors or obstacles that are making work harder.


  6. "Excellent people, facilities and values, truly amazing in today's marketplace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Rockville, MD
    Current Employee - General Manager in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MOM's Organic Market full-time (More than 3 years)

    Pros

    The mission and the coworkers. They really live the mission and keep it working, still retail but the day to day is the best!

    Cons

    Still growing and technical issues are common amongst the back room and equipment. Basic growing company growing pains. Words words (to meet the minimum).

    Advice to Management

    Keep rocking it!


  7. Helpful (1)

    "Best job ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MOM's Organic Market full-time (More than a year)

    Pros

    The management team at my store is the best that I have ever worked with and my coworkers are all wonderful. Moving up is easy if you are a hard worker. The benefits are a plus too, 30% discount, free lunch if you work at a store with Naked Lunch and health insurance within 60 days of employment if you are full time.

    Cons

    Training seems a little bit rushed sometimes. Communication could also use some work but you will find that anywhere.

    Advice to Management

    Keep on doing what you do

  8. Helpful (3)

    "Too big too fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MOM's Organic Market full-time (More than 3 years)

    Pros

    Discounts on good healthy food/products. Coworkers (mostly). Benefits for full time employees. Free to staff items. Some good training and field trips (if you are lucky enough to be picked). Free lunch.

    Cons

    Absolutely lacking in communication. The central office team is a joke. HR is the worst I have ever seen. No consistency what so ever. So much in store dating even among management and store employees. Favoritism is out of control. It seems like all they care about anymore is how many new stores they can open and not about the mission at hand.

    Advice to Management

    Stop putting people in jobs they are not qualified for the and please stop playing favorites. Stop opening new stores for a while and focus on the employees you already have a the stores already opened.


  9. Helpful (1)

    "Unsteady income for hourly employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wellness Associate/Produce Clerk in Baltimore, MD
    Former Employee - Wellness Associate/Produce Clerk in Baltimore, MD

    I worked at MOM's Organic Market full-time (More than a year)

    Pros

    Like-minded employees and 30% store discount. Free meal per shift, at locations with Naked Lunch counter.

    Cons

    Irregular hours. Hard to maintain a living as a full-time employee, unless you are a salaried manager. At seemingly random times, hours can be cut drastically, even when full-time hours were agreed on upon hire.


  10. Helpful (2)

    "No Accountability or Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Clerk in Arlington, VA
    Current Employee - Produce Clerk in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MOM's Organic Market full-time (More than a year)

    Pros

    You can make some great connections with some employees and customers.

    30% discount, but after doing some price comparisons it's only worth it if you shop the produce department.

    Cons

    No Accountability from upper level Management in store and central office.

    This varies from store to store. But is starting to become apart of their "Leadership Training"

    It's advertised as a stress free work environment, but that is far from the truth. Management is trained to squeeze blood from a stone.

    HR is a joke. They don't care about your well being at all.

    The lower level employee turnover ratio is ridiculous. They're constantly begging you to encourage your friends to apply, but I wouldn't unless you're really desperate for $12/hour.

    The praises you receive are fake. They encourage you to be an A+ player, but in order to be considered that you must give them priority over your entire life.

    Advice to Management

    When you say you're going to do something, do it.

    Lead by example.

    Respect the employees that don't want to make working in this business their career.


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