MOM's Organic Market Reviews | Glassdoor

MOM's Organic Market Reviews

Updated April 2, 2017
62 reviews

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Full-time Part-time

3.4
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Scott Nash
33 Ratings

62 Employee Reviews

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Pros
  • 30% discount, free compost, opportunity to train and grow (in 8 reviews)

  • Very helpful orientation, calm, laid back environment with great benefits (in 5 reviews)

Cons
  • High turnover, though this is primarily due to employees voluntarily leaving or simply being extremely unreliable at when or if they arrive to work (in 5 reviews)

  • Central office seems to be out of touch with the daily operations of the store, and the same can be said for the CEO (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Moms Organic Market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Fairfax, VA
    Former Employee - Various in Fairfax, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MOM's Organic Market full-time (More than a year)

    Pros

    Fun, smart, opinionated staff. Lots of free food and produce. Staff outings and opportunities to learn and see farms who sell at the store. Teamwork and caring. Good values and direction.

    Cons

    Still working out kinks in day to day efficiency in a fast paced store. Can sometimes feel ingrown and codependent. Psychologically demanding and can be draining. Wish we got paid more for all the efforts.

    Advice to Management

    Keep things moving and improving. Keep perspective and don't get too comfortable but be yourself.


  2. "Great local company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MOM's Organic Market (More than 3 years)

    Pros

    excellent work atmosphere. Very knowledgeable and understanding customers. Very flexible with school schedules and family obligations

    Cons

    Not all locations have enough hours to fully staff during peak times.

    Advice to Management

    Take a vested interest in the financial well-being of the company. Too many hand invite too many problems.


  3. Helpful (4)

    "Unorganized as a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Merrifield, VA
    Former Employee - Operations Supervisor in Merrifield, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    A very healthy organic store lots of wonderful items and pretty decent atmosphere

    Cons

    An organized favoritism nepotism clicks. Unequal treatment of employees lack of training


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  5. Helpful (1)

    "I've grown at MOM's- it is a great place to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications - Central Office in Rockville, MD
    Current Employee - Communications - Central Office in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MOM's Organic Market (More than 5 years)

    Pros

    • Always learning something new- the passion about the environment that surrounds you is infectious.
    • They truly care about their employees- 30% discount, paid maternity leave, social responsible 401k, comp time, free lunch at Naked Lunch, trainings including field trips and book sessions, subsidy toward and electric or hybrid car, etc.
    • MOM's is an oasis- there are people from all walks of life, but most employees have a common thread of wanting to be part of something bigger and to really make a change.

    Cons

    There is a lot of work to be done to create processes because there is so much growth- I don't really see this as a con, just something new and exciting to tackle!

    Advice to Management

    Continue the culture of forward thinking with growth- the world is our oyster! (enviro pun intended ;)


  6. Helpful (1)

    "Overall great place to work!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Arlington, VA
    Current Employee - Team Member in Arlington, VA
    Recommends
    Positive Outlook

    I have been working at MOM's Organic Market full-time (More than a year)

    Pros

    Very helpful orientation, calm, laid back environment with great benefits.

    Cons

    More variety of people (black people) could be considered for employment. 21 days needed to request days off.

    Advice to Management

    Sometimes people have emergencies that come up before 21 days.


  7. Helpful (5)

    "Solid Company, but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Baltimore, MD
    Former Employee - Department Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Fantastic REAL food!...great support of local farming....30% discount on items for employees!....their customer base is made up of "foodies" and tend to be either from the tree-hugging/hippie type of culture, or, health conscious people who can afford to spend a decent amount more money on their groceries. Either way, it's a nice place to shop if you want to avoid the mass-produced chemical laden products that line the shelves of most conventional grocery stores.

    Cons

    The ownership almost forces its political views upon its employees by being very outspoken on issues and taking part in activities and community events that can be seen as controversial. Employees are issued t-shirts and expected to assist with these events even though they may not agree with the stance being taken.

    Advice to Management

    It's okay if you wish to let your social views be known, however you shouldn't expect the entire employee force to conform. Everyone has different opinions and ideas and this shouldn't work against an employee. Also, from having worked at other grocery stores, I think it would be beneficial to hire front end/bagging/customer assistance personnel as opposed to constantly calling employees to the front to bag, thus taking them away from tasks that need to be completed in their respective departments. Also, cross-training is understood to help create a more useful, well-rounded employee, however sometimes this causes frustration. Employees also benefit from becoming experts in their part of the operation, as opposed to being partially experienced "everywhere" and not really having the opportunity to excel at one aspect of the business.


  8. Helpful (1)

    "Wellness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wellness Team/Buyer in Waldorf, MD
    Former Employee - Wellness Team/Buyer in Waldorf, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MOM's Organic Market (More than a year)

    Pros

    Very low stress, calm, happy job. If you're pleasant to customers/ coworkers, they'll be pleasant back. Good pay for the type of work you do.
    Flexible with schedule requests.
    Very laid back environment.
    Great discount- 30% off!

    Cons

    It can be very mundane. You can be working hard, and still feel bored mentally. I needed more specific goals.
    The schedule doesn't stay the same, so you never know what to expect... but that's just any retail job.

    Advice to Management

    Enforce the policies you have better... Give specific instructions/ goals for employees who are eager to please.. it can sometimes be too laid back...


  9. "Mom's are Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Jessup, MD
    Current Employee - Associate in Jessup, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MOM's Organic Market full-time (More than a year)

    Pros

    Great team environment. I can't say enough about the employees. It's a good place to work.

    Cons

    Pay and Life Work balance are not ideal.


  10. Helpful (5)

    "Customers First, Employees Last"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Department Manager in Alexandria, VA
    Current Employee - Assistant Department Manager in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at MOM's Organic Market full-time

    Pros

    Coworkers make this job bearable. The discount is 30%, which is higher than most. Various continuing education opportunities.

    Cons

    I've never been asked to do so much for so little compensation, and I know that my coworkers feel the same way. There is an unusually high turnover, even for retail, which, in my opinion, says a lot about the company. I have seen so many great people/hard workers move on because they were fed up/burnt out.
         Mom's is slowly turning into Whole Foods (which may be a good thing, whole foods has much better glassdoor reviews). The company's mission for environmental restoration seems to be more of a marketing scheme than anything else; it does not feel as if Mom's is truly committed to its mission.
         Central office seems to be out of touch with the daily operations of the store, and the same can be said for the CEO. Yes, most of them started out working at the store level, but haven't worked in stores for years. It is truly upsetting to work for a company that treats its employees as disposable and also expects them to "crown the customer."
        Promotions seem nonsensical, as well as firings. Recently, an employee was caught consorting with another employee and was given a promotion, while people get fired for much less.
         I had high hopes when I started here, but I quickly learned that just because Mom's markets itself as an ethical company doesn't mean that employees are treated as such.

    Advice to Management

    This is more for central office, be more accessible to your stores and more communicative. Promote from within and do whatever you can to keep your good people on.


  11. Helpful (1)

    "Great Food and People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Adelphi, MD
    Former Employee - Anonymous Employee in Adelphi, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MOM's Organic Market full-time (More than 3 years)

    Pros

    There are a ton of wonderful people at Mom's and they have a great mission statement that they really believe in

    Cons

    I think management reads too many how to squeeze blood out of a stone from your employees books. They are not as straight forward as they could be and at times a bit insular.

    Advice to Management

    Open the inner workings up and distribute the ability to implement good ideas to more people to move forward in the mission.



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