MRC Smart Technology Solutions Reviews | Glassdoor

MRC Smart Technology Solutions Reviews

Updated November 1, 2017
78 reviews

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3.7
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Approve of CEO
MRC Smart Technology Solutions President Bob Leone
Bob Leone
56 Ratings

78 Employee Reviews

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Pros
  • Having said this; if you do have these qualities, this is a great place for you to work (in 5 reviews)

  • Best decision I ever made was to earn a sales position with this great company (in 4 reviews)

Cons
  • The sales reps are the golden children (in 5 reviews)

  • Upper management secretly provides their chosen few leads while hard working reps are left to fend for themselves (in 5 reviews)

More Pros and Cons

  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions full-time (More than a year)

    Pros

    MRC cares about the employees and shows it by carryout out training to new hires, making available leadership programs and personal development programs. These are just a few of the resources and investments made on employees. Our HR helps the employee culture be fun and spirited!

    Cons

    Still thinking about this.

    MRC Smart Technology Solutions Response

    Nov 2, 2017 – Human Resources Coordinator

    Thank you for your feedback! We are happy to hear you have found the new hire training beneficial, enjoy the development programs, and appreciate the culture at MRC. We encourage you to continue to... More


  2. "MRC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions full-time

    Pros

    MRC is a great place to work. I've found that if you give 100% of your efforts and produce good results, the company really does reward you with new opportunities and the potential to grow both personally and professionally.

    MRC also has a few really fun traditions like Easter Baskets for all the employees children, a summer company Picnic, and the best thing is that they open up a great President's Club trip (5 years in a row it was Hawaii!!) to everyone, not just their sales staff!

    Cons

    They do have a results driven culture, so sometimes there's a little bit of pressure, but if you are working on improving, even though you are struggling, they support you.

    MRC Smart Technology Solutions Response

    Nov 2, 2017 – Human Resources Coordinator

    Thank you for the feedback! We are happy to hear you enjoy working at MRC. Your drive, effort, and positive attitude have clearly served you in your role, and that is infectious! Thank you for... More

  3. "Admin Dept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions full-time (More than a year)

    Pros

    Being a part of the Xerox industry from a smaller sized organization with plenty of opportunity to affect change.
    Career growth and development potential.
    Great benefits through Xerox with a Health Savings Account that the company contributes to.
    Company growing and improving constantly, implementing better systems and working through issues. Employees have a say in those ideas and implementation.

    Cons

    Some struggles between Sales and Sales Support communication.
    Difficulties with turnover.

    Advice to Management

    Keep hiring the right talent and attitudes that will lead to lasting change and growth.
    More integration and unification between Sales and Sales Support.

    MRC Smart Technology Solutions Response

    Nov 2, 2017 – Human Resources Coordinator

    Thank you for your review! Please feel free to send any ideas you may have to HR that may benefit the company's continued growth and development.


  4. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions full-time (More than a year)

    Pros

    Room to grow. Better yourself also. Positive envirorment. Friendly management.

    Cons

    Pay. Short staffed. Too many meetings. Not enough time in day to complete work

    Advice to Management

    Less group meetings. Better 1:1 communication. Takes too long for simple emails to get answered.

    MRC Smart Technology Solutions Response

    Oct 24, 2017 – Human Resources Coordinator

    Thanks for your review! We agree one of the greatest opportunities at MRC is career growth and development. We're also very happy to hear you like the team and culture. It is great feedback that... More


  5. "360 App Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions full-time

    Pros

    Gaining helpdesk experience and working with others in an office environment
    Accomplishing goals and helping others
    Very interactive and great coworkers and managers are the best to work with
    Great business events and team recognition

    Cons

    Better training tools could have been provided but that will change for the oncoming position as better documentation is being created so that training will be smoother and enjoyable for newer employees.

    Advice to Management

    Keep doing what you're doing in allowing employees to have a voice it's great and has continued to advance MRC.

    MRC Smart Technology Solutions Response

    Sep 19, 2017 – Human Resources Coordinator

    Thank you for your feedback! We are happy to hear you are having a positive experience at MRC. Any recommendations you have for improving our training documentation for the 360 App team is greatly... More


  6. "Technology advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geo Representative in San Diego, CA
    Current Employee - Geo Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions (Less than a year)

    Pros

    Top heavy management
    A lot of support with service none with sales
    Good talent, good people, good programs

    Cons

    Micro management
    Too heavy management
    Higher than high expectations

    Advice to Management

    Listen to geo reps, ideas, plans, and cold call more with them
    Consult more than micromanage
    Make it more of a demcrocacy that autocracy
    Poor planning with all events, we should know ahead of time

    MRC Smart Technology Solutions Response

    Sep 19, 2017 – Human Resources Coordinator

    Thank you for your review, we value your feedback. We are happy to hear that you enjoy the people and potential in your department. MRC is a pay for performance environment which does involve high... More


  7. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Los Angeles, CA
    Current Employee - Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MRC Smart Technology Solutions full-time (More than a year)

    Pros

    Great promotions and products. Commission and bonus are generous. President club and contest available.

    Cons

    Super micro management and click. Upper management secretly provides their chosen few leads while hard working reps are left to fend for themselves. Not recommended for tenured mature reps because environment favors people under 35.

    Advice to Management

    Spread the lead fairly and stop worshipping the few that are exempt from the daily grind but are given leads. Stop selling against reps and help them to be successful.

    MRC Smart Technology Solutions Response

    Sep 6, 2017 – Human Resources Coordinator

    Thank you for your review. We see you are currently working out of our LA office location; although HR does not sit directly in your office, we encourage you to set up some time to discuss the... More

  8. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MRC Smart Technology Solutions full-time

    Pros

    Startup environment with a collegial feel.

    Cons

    You will not be working at MRC in a year from now. High attrition rate.

    Advice to Management

    Pay your employees what they are worth.

    MRC Smart Technology Solutions Response

    Aug 1, 2017 – Human Resources Coordinator

    Thank you for your review, we value your feedback. With MRC's growth, we understand how it may have a bit of a startup feel, however we prefer to look at it as growth and development - with... More


  9. "MPS Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mps Manager in Hayward, CA
    Current Employee - Mps Manager in Hayward, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MRC Smart Technology Solutions full-time (Less than a year)

    Pros

    This is a great start up company where the values of putting people first is still strong. The culture here is amazing. They have become my family in such a short amount of time. You can see this in their work as well which helps take care of our customers. I'm excited to be here and can see so much potential in our future!

    Cons

    None that I can see as of yet

    MRC Smart Technology Solutions Response

    Jun 19, 2017 – Human Resources Coordinator

    Thank you for your review! We are so happy to hear you love the culture and fit in so well with the MRC family. We look forward to continued progress and success with you!


  10. "Good First Step into Sales. Nothing More."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in San Francisco, CA
    Former Employee - Outside Sales Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MRC Smart Technology Solutions full-time (More than a year)

    Pros

    Commission structure is somewhat lucrative

    Cons

    -Low base salary for high cost of living areas
    -Auto allowance is way too low
    -Management protects tenured employees too much
    -Micromanagement is very rough

    Advice to Management

    Need to step it up with rep retention. 100% turnover rate at certain offices is absurd.
    Also, company needs to be open to new ideas.

    MRC Smart Technology Solutions Response

    Jun 30, 2017 – Human Resources Coordinator

    Thanks for your review. As a company, MRC seeks to grow and develop our employees, which includes career path and salary increases, based on performance and effort. One of our core values is to... More


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