MSC Industrial Direct Customer Service Representative Reviews
Updated Apr 23, 2022
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Found 34 of over 694 reviews
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Approve of CEO
Erik Gershwind
22 Ratings
Ratings by Demographics
This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
Pros
New senior leadership has an eye on developing employee and implementing innovation in products and services
Cons
Viable career paths is an area needing work at the company.
Continue reading - Current Employee★★★★★
Pros
They have very good benefits
Cons
There are not any cons
- Former Employee, more than 3 years★★★★★
Pros
401k match, discounted company stock,
Cons
Too much corporate policy, feels claustrophobic
- Current Employee, less than 1 year★★★★★
Pros
Great people low stress flexiable
Cons
Some departments are redundant and useless
- Former Employee, more than 10 years★★★★★
Pros
I have been with MSC for 15 years and looking for a change and work from home.
Cons
I can't think of any real downs. Working from home is better for me. After working from home , I can do more than 9-5.
Continue reading - Former Employee★★★★★
Pros
Great work life balance and fun community
Cons
Cant think of any issues with this company
- Former Employee★★★★★
Pros
Had the opportunity for overtime
Cons
Seems like there was no room for advancement unless you're into gossiping
- Current Employee, more than 3 years★★★★★
Pros
Takes care of people, room for advancement
Cons
A lot of quick changes that seem to not be thought out which causes for more change
- Former Employee, more than 5 years★★★★★
Pros
Paid Vacation and Holiday pay
Cons
Poor leadership, No career advancement
- Current Employee, more than 3 years★★★★★
Pros
I enjoy the field and my job
Cons
Management and opinions of other workers.
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