MSC Industrial Direct Outside Sales Representative Reviews
Updated May 8, 2022
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Intern
- Part-time
- Freelance
- Contract
- Full-time
- Worldwide
- United States - All Cities
- - New York State
- - New York City, NY Area
- - Millville, NY
- - Rochester, NY Area
- - Alabama
- - Birmingham, AL Area
- - Huntsville, AL Area
- - Mobile, AL Area
- - Montgomery, AL Area
- - Arizona
- - Phoenix, AZ Area
- - Arkansas
- - Little Rock, AR Area
- - California
- - Los Angeles, CA Area
- - Riverside, CA Area
- - Sacramento, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - Colorado
- - Colorado Springs, CO Area
- - Denver, CO Area
- - Connecticut
- - Hartford, CT Area
- - Delaware
- - Philadelphia, PA Area
- - Florida
- - Jacksonville, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Orlando, FL Area
- - Port St. Lucie, FL Area
- - Tampa, FL Area
- - Georgia
- - Atlanta, GA Area
- - Augusta, GA Area
- - Illinois
- - Chicago, IL Area
- - Rockford, IL Area
- - Indiana
- - Elkhart, IN Area
- - Fort Wayne, IN Area
- - Indianapolis, IN Area
- - South Bend, IN Area
- - Iowa
- - Davenport, IA Area
- - Kentucky
- - Louisville, KY Area
- - Paducah, KY Area
- - Louisiana
- - New Orleans, LA Area
- - Shreveport, LA Area
- - Maine
- - Lewiston, ME Area
- - Maryland
- - Baltimore, MD Area
- - Massachusetts
- - Springfield, MA Area
- - Michigan
- - Detroit, MI Area
- - Grand Rapids, MI Area
- - Minnesota
- - Duluth, MN Area
- - Minneapolis-St. Paul, MN Area
- - Missouri
- - Kansas City, MO Area
- - St. Louis, MO Area
- - Montana
- - Missoula, MT Area
- - Nevada
- - Fernley, NV Area
- - Las Vegas, NV Area
- - Reno, NV Area
- - New Hampshire
- - Manchester, NH Area
- - New Jersey
- - New Mexico
- - Albuquerque, NM Area
- - Clovis, NM Area
- - North Carolina
- - Asheville, NC Area
- - Charlotte, NC Area
- - Greensboro, NC Area
- - Raleigh-Durham, NC Area
- - Statesville, NC Area
- - Ohio
- - Mount Hope, OH
- - Akron, OH Area
- - Cincinnati, OH Area
- - Cleveland, OH Area
- - Columbus, OH Area
- - Dayton, OH Area
- - Tiffin, OH Area
- - Toledo, OH Area
- - Oklahoma
- - Oklahoma City, OK Area
- - Tulsa, OK Area
- - Pennsylvania
- - Harrisburg, PA Area
- - Lebanon, PA Area
- - Pittsburgh, PA Area
- - State College, PA Area
- - Rhode Island
- - Melville, RI
- - Providence, RI Area
- - South Carolina
- - Anderson, SC Area
- - Charleston, SC Area
- - Greenville, SC Area
- - Tennessee
- - Knoxville, TN Area
- - Nashville, TN Area
- - Paris, TN Area
- - Texas
- - Corpus Christi, TX Area
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Longview, TX Area
- - Odessa, TX Area
- - San Antonio, TX Area
- - Waco, TX Area
- - Utah
- - Salt Lake City, UT Area
- - Virginia
- - Richmond, VA Area
- - Roanoke, VA Area
- - Wisconsin
- - Chicago, WI
- - Eau Claire, WI Area
- - Milwaukee, WI Area
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
- - Edmonton, AB, Canada Area
- - British Columbia
- - Kamloops, BC, Canada Area
- - Victoria, BC, Canada Area
- - Ontario
- - Toronto, ON, Canada Area
- India - All Cities
- - Maharashtra
- - Mumbai, India Area
- - Tamil Nadu
- - Chennai, India Area
- Mexico - All Cities
- - Baja California
- - Mexicali
- - Chihuahua
- - Delicias, Chihuahua
- - Chihuahua, Mexico Area
- - México
- - Mexico City, Mexico Area
- South Africa - All Cities
- - Gauteng
- - Johannesburg, South Africa Area
- Switzerland - All Cities
- - Fribourg
- - Sâles
- United Kingdom - All Cities
- - England
- - Birmingham, United Kingdom Area
- - Newcastle upon Tyne, United Kingdom Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 36 of over 697 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Ratings by Demographics
This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Former Employee, more than 3 years★★★★★
Pros
MSC Industrial will provide all the tools needed for a sales rep to be successful. They have quality products, excellent service and committed to serving the customer.
Cons
The manager will occasionally switch the focus of product emphasis due to corporate office pressure. No different than other companies though.
Thank you for taking the time to post a review, we appreciate it.
- Current Employee, more than 1 year★★★★★
Pros
Company vehicle and gas with small employee payment per check. Good work life balance. Local travel Great solutions for customers.
Cons
Health coverage is average for large corporation. Too many directives. Priorities change too often. Commission structure is too convoluted. Quarterly goal increases too high to make a good living. No pay raise in 2 years Pricing is too high to compete with locals No company apparel provided.
Continue reading - Former Employee★★★★★
Pros
Great product line. And shipping time.
Cons
I did not love the culture.
- Current Employee★★★★★
Pros
Expect your sales plan to increase every 90 days regardless of where you are to plan. Sales plans are initially set very aggressively high to reduce the commission payouts Inventory levels are low and back orders and cancelled orders are high on common items. msc is big on wage suppression! Building your wealth is not in the cards here.. (sure you can buy stock through the employee stock purchase plan, but if you dont have enough $$ to put food on the table, how can you buy stock?) mirco management is the norm. beware the msc bureaucracy!
Cons
I am disappointed in myself for accepting the offer. I am actively in process of interviewing for a different opportunity. NO long term future with this company. (unless you want to work for peanuts!)
Continue reading - Former Employee, more than 5 years★★★★★
Pros
great people and products. Corporate very employee involved. People stayed for years and were celebrated for it..
Cons
change in corporate structure and it no longer was customer first....
- Current Employee★★★★★
Pros
Great group of people, decent pay
Cons
Not promoted due to skill, but who like who the most
- Current Employee, more than 5 years★★★★★
Pros
I enjoy the freedom of my position in sales and not being confined to an office. The company used to care about their employees and I was proud to be a part of this company who offered great products, pricing was very competitive and the service was excellent. Not anymore...
Cons
Sales has become so difficult with all of MSC’s changes. We are no longer competitively priced, our service (customer and sales support) are rude and rarely helpful. I’m embarrassed on a regular basis. I have loyal customers with whom I have a great relationship with. When MSC messes something up or wants to charge ridiculous prices, I’m embarrassed to be part of them. Thankfully my customers know that it’s not me, it’s the company. Needless to say, I lose a lot of my sales and since the salary isn’t much, I rely on my commission pay which is getting harder and harder to earn. Oh, and don’t get me started on MSC’s commission pay....it’s a cluster of a mess and when you question it, you’re given answers that make no sense and people get very defensive.
Continue readingMSC Industrial Direct Response
Program Manager, Talent Acquisition
Thank you for your feedback. As we have an Open Door policy, if you haven't already we encourage you to speak with your leadership team or your HR Business Partner to discuss your concerns. We acknowledge that change is difficult but sometimes necessary to remain competitive. We have found that there are many customers who find it more convenient to be able to order online whenever they'd like to instead of waiting for an on-site visit with their sales rep. However we understand some customers prefer the face-to-face so we're able to offer both options. Again, we appreciate the feedback.
- Former Employee, more than 1 year★★★★★
Pros
Book of accounts is average
Cons
Lots of time wasted using Salesforce
- Former Employee★★★★★
Pros
Laid back environment and no pressure
Cons
Keeps reorganizing yearly. Key and National account are awful
- Former Employee, more than 1 year★★★★★
Pros
Established accounts and great online catalog
Cons
Changing pay structure without conversation
Popular Careers with MSC Industrial Direct Job Seekers
Work at MSC Industrial Direct? Share Your Experiences
MSC Industrial Direct Response
Program Manager, Talent Acquisition