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MSC Industrial Direct

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MSC Industrial Direct

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MSC Industrial Direct Reviews

Updated May 28, 2023

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Found 796 of over 810 reviews
3.6
73% Recommend to a Friend
MSC Industrial Direct CEO Erik Gershwind
78% Approve of CEO

Found 787 of over 810 reviews

3.6
73%
Recommend to a Friend
78%
Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
434 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Great company to work for

    May 16, 2023 - Key Account Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company vehicle, supportive environment with a lot of resources, well defined go to market plan, proactive leadership.

    Cons

    Lots of ongoing change, regular commission plan changes

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Good company

    May 28, 2023 - VMIS in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and benefits. Incentives are nice perks are fair

    Cons

    Sometimes your work day can be long

    Continue reading
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  4. 3.0
    Former Employee, more than 5 years

    Just Okay

    May 26, 2023 - Sales Representative in Ann Arbor, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company and highly profitable

    Cons

    Always raising goals to unachievable metrics

    Continue reading
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  5. 3.0
    Current Employee, more than 1 year

    Local team is great but very corporate

    May 16, 2023 - VMIS in Dayton, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, company vehicle and phone, make your own hours

    Cons

    Very corporate and woke structure at the top- your local team can make all the difference in the world.

    Continue reading
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  6. 3.0
    Current Employee

    Good company

    May 21, 2023 - Operations Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people No weekends Good benefits 401K Growth within

    Cons

    Pay is not competitive and supervisor do a lot of hands on work

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  7. 3.0
    Current Employee, more than 10 years

    Meh

    May 18, 2023 - Senior Collections Specialist in Davidson, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flextime, great coworkers, work from home

    Cons

    Collecting on past due invoices that customers can’t pay based on sales errors. Too many sales errors.

    Continue reading
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  8. 3.0
    Current Employee

    Hard work

    May 23, 2023 - Acxount Executive in Albany, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, free car, good insurance.

    Cons

    Hours not much support big company

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  9. 4.0
    Former Employee, more than 8 years

    Outside sales

    May 20, 2023 - Account Executive in Wilmington, DE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    meet a lot of new contracts, work with nice people.

    Cons

    low base pay. Nowhere to move up unless you want to relocate.

    Be the first to find this review helpful
  10. 3.0
    Former Employee

    It’s just a fine territory Jin

    May 19, 2023 - Territory Sales Manager (TSM) in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is average for the position

    Cons

    Little room to move up and managers aren’t internal hires

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  11. 5.0
    Former Employee, more than 5 years

    Positive environment

    Apr 25, 2023 - Order Selector in Jonestown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company tries to do the right thing. Supervisors can relate to the workers becasue most of them have been promoted from within and have started in the same place as the warehouse folks. No mandatory Overtime, good work/life balance.

    Cons

    Pay rates - takes a long time for your hourly rate to increase

    Continue reading
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Viewing 1 - 10 of 787 Reviews
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MSC Industrial Direct Reviews FAQs

MSC Industrial Direct has an overall rating of 3.6 out of 5, based on over 810 reviews left anonymously by employees. 73% of employees would recommend working at MSC Industrial Direct to a friend and 64% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has been stable over the past 12 months.

73% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MSC Industrial Direct 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at MSC Industrial Direct to be culture, coworkers, benefits and the cons to be career development, senior leadership, management.

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MSC Industrial Direct Photos

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MSC Industrial Direct photo of: Lands End Run 2019
MSC Industrial Direct photo of: Customer Appreciation Day
MSC Industrial Direct photo of: Davidson, NC associates volunteer at Moorseville Soup Kitchen
MSC Industrial Direct photo of: Light the Night Walk 2019
MSC Industrial Direct photo of: Learning &amp; Organizational Development Team Members
MSC Industrial Direct photo of: Giving Tree December 2019
MSC Industrial Direct photo of: 9-11 Day of Service
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Glassdoor has 810 MSC Industrial Direct reviews submitted anonymously by MSC Industrial Direct employees. Read employee reviews and ratings on Glassdoor to decide if MSC Industrial Direct is right for you.