MSC Industrial Direct Reviews | Glassdoor

MSC Industrial Direct Reviews

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Found 419 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
76%
Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
236 Ratings
Pros
  • "nice work environment, good benefits, job security(in 34 reviews)

  • "Employee-focused company, car provided, good work/life balance for sales reps(in 16 reviews)

Cons
More Pros and Cons
  1. "Can't imagine working anywhere else"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time for more than 6 years

    Pros

    Excellent benefits, Paid holidays, rewards for top performers, great bonus plan, Community Relations outreach efforts are amazing. The company is holding their leadership teams and the associates accountable for their behavior and their performance - this is a refreshing change and should result in higher satisfaction/engagement for those who truly want to work here.

    Cons

    None - I am pleased with the changes and decisions the company is making.

    Advice to Management

    You are moving in the right direction. Don't let the associates who have been here forever bring you down. Encourage those who aren't happy to move on.

  2. "MSC sales position"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outside Sales Consultant 
    Recommends
    No opinion of CEO

    I worked at MSC Industrial Direct full-time for more than 4 years

    Pros

    - worklife balance - flexible schedule - customer interfacing

    Cons

    -old technology -sales goals can fluctuate -constant changes

  3. "Strong Culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at MSC Industrial Direct full-time

    Pros

    Company's committed to their customers and associates as demonstrated by being customer focused and supporting by providing associates growing flexibility and ownership of day to day issues. There has been an increasing effort to provide associates a flexible workplace and work life balance.

    Cons

    There are still times that there is resistance to new ideas and approaches.

  4. "Great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandise Selector in Fernley, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time for more than a year

    Pros

    Best pay for the job and the hours

    Cons

    Either so busy that we are climbing on top of each other or we are so slow we are fighting over work. Not sure how it can ever be spaced out since it's based off our customer orders.

  5. "sales"

    StarStarStarStarStar
      Current Employee - Sales Representative 

      I have been working at MSC Industrial Direct full-time

      Pros

      large amount of items to sell

      Cons

      low base and low commissions

    • "Generally a good company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Approves of CEO

      I worked at MSC Industrial Direct full-time

      Pros

      Very good and capable senior management

      Cons

      1st line and mid level management is hit or miss - depending on department

    • "Reconcile invoices and transactions, generating and reviewing reports, contacting vendors and sales associates."

      StarStarStarStarStar
        Former Employee - Accounting Associate 

        I worked at MSC Industrial Direct full-time

        Pros

        They had normal work hours

        Cons

        There should be more communication with management and employees.

      • Helpful (1)

        "Account Executive"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Executive in Los Angeles, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at MSC Industrial Direct full-time for more than 4 years

        Pros

        -Ability to manage your accounts as you see fit in order to achieve maximum gains. -Company vehicle -Benefits are good, 401k match

        Cons

        -Constantly shifting sales goals and metrics -Website not on par with major competitors

        Advice to Management

        Invest in website search functionality

      • Helpful (2)

        "Challenging position heavy focus on CRM"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Executive in Los Angeles, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at MSC Industrial Direct full-time for more than 4 years

        Pros

        Field level sales entrusted with a ton of leverage and ability to work with customers

        Cons

        EXTREME focus on Salesforce gets frustrating

        Advice to Management

        This is a great company.

      • "Boring but ok, very stable"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Picker/Packer in Elkhart, IN
        No opinion of CEO

        I worked at MSC Industrial Direct full-time for more than 2 years

        Pros

        Stable hours, decent pay, simple work, good benefits, no forced OT.

        Cons

        Very uninteresting work, low growth or ability for wage increase.

      Found 419 reviews