MSC Industrial Direct Reviews | Glassdoor

MSC Industrial Direct Reviews

Updated November 20, 2017
357 reviews

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3.1
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Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
199 Ratings

357 Employee Reviews

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Pros
  • Employee-focused company, car provided, good work/life balance for sales reps (in 15 reviews)

  • Great Company Culture, Good Benefits (in 28 reviews)

Cons
  • Better communication between upper management and lower level employees (in 27 reviews)

  • No room for advancement or salary growth (in 9 reviews)

More Pros and Cons

  1. "Working at MSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time

    Pros

    Good pay and decent benefits compared to what is offered by other companies.

    Cons

    Don't have a lot of bad things to say about this company, other than upper management should communicate better with non-management associates, and there is not a lot of opportunity for growth unless you want to relocate.


  2. "Very Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    Pay - Work environment - Management - Co-workers - Autonomy -Travel

    Cons

    New CEO is generic. Doesn't seem to care much about employees

    Advice to Management

    Dont listen to the CEO

  3. "Facilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Davidson, NC
    Current Employee - Anonymous Employee in Davidson, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time

    Pros

    Amazing place to be apart of! Team oriented, hard working, fun, tons of perks but a great family based company!

    Cons

    YOU DONT WORK HERE! GET IN NOW

    Advice to Management

    Keep focused on the big picture of taking care of the team, we make the company great! Don't forget...being kind, interacting and showing appreciation is always welcomed!


  4. "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account in Birmingham, AL
    Former Employee - Account in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MSC Industrial Direct (More than a year)

    Pros

    Great company culture and work life balance.

    Cons

    Pay is average at best.


  5. "Thank you MSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Account Executive in Cleveland, OH
    Former Employee - Outside Sales Account Executive in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MSC Industrial Direct full-time (More than 10 years)

    Pros

    Flexible work life balance. If you are good at selling, building relationships and talking to customers face to face this could be the best place to be. MSC has the backend figured out and it is rare that you cannot meet a customers delivery needs. If you can identify it you can sell it.

    Cons

    If you can identify it you can sell it, can be too general. If you don't create your own focus you will be waisting your time chasing $40 orders. MSC feels like one size fits all, hopefully it fits. You can easily loose your identity.

    Advice to Management

    Don't loose focus on what you have to get to the top. Just because you see a North Star doesnt mean you have to go North. Just because you read a book doesn't mean the author wants to help you grow to 10 Billion in sales. Maybe he has an agenda to sell more books.


  6. Helpful (1)

    "A few good men"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct full-time (More than 5 years)

    Pros

    Good benefits with decent compensation structure

    Cons

    Too many corporate initiatives

    Advice to Management

    Regain focus on the customer


  7. "mgmt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Southfield, MI
    Current Employee - Sales Manager in Southfield, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MSC Industrial Direct full-time (More than a year)

    Pros

    The work office is ok

    Cons

    Too many layers of management who aren't connected at the customer level. Unrealistic and insecure. Go to Grainger.

    Advice to Management

    Train your managers on sales call specifics, coaching, and leading. Few are qualified.

  8. Helpful (3)

    "Outside Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    Pay is good. Commssion PLan can pay you nicely

    Cons

    CEO is to focused on Analytics and perpetual change. Hard to even know what will be next...

    Advice to Management

    slow down and smell the roses . there is a reason you are in third in your space. Let your sellers sell not spend countless hours making deposits into salesforce. Selling is an Art with some science mixed in Not visa Versa


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    Stable Organization, Long term careers, Best Corporate culture, Flexible schedules,
    Growing company, best place to work

    Cons

    Internal Growth is very difficult, mid level management feel very insecure and not providing opportunities for growth to their direct reports


  10. Helpful (1)

    "Good money if you can send the boredom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSR in Southfield, MI
    Former Employee - TSR in Southfield, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct (More than a year)

    Pros

    Good pay if you just want money

    Cons

    Must be able to reach the daily call requirement. not based on effort


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