MSC Industrial Direct Reviews
Updated May 19, 2022
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Full-time
- Contract
- Intern
- Part-time
- Freelance
Select a location...
- Worldwide
- United States - All Cities
- - New York State
- - New York City, NY Area
- - Millville, NY
- - Rochester, NY Area
- - Alabama
- - Birmingham, AL Area
- - Huntsville, AL Area
- - Mobile, AL Area
- - Montgomery, AL Area
- - Arizona
- - Phoenix, AZ Area
- - Arkansas
- - Little Rock, AR Area
- - California
- - Los Angeles, CA Area
- - Riverside, CA Area
- - Sacramento, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - Colorado
- - Colorado Springs, CO Area
- - Denver, CO Area
- - Connecticut
- - Hartford, CT Area
- - Delaware
- - Philadelphia, PA Area
- - Florida
- - Jacksonville, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Orlando, FL Area
- - Port St. Lucie, FL Area
- - Tampa, FL Area
- - Georgia
- - Atlanta, GA Area
- - Augusta, GA Area
- - Illinois
- - Chicago, IL Area
- - Rockford, IL Area
- - Indiana
- - Elkhart, IN Area
- - Fort Wayne, IN Area
- - Indianapolis, IN Area
- - South Bend, IN Area
- - Iowa
- - Davenport, IA Area
- - Kentucky
- - Louisville, KY Area
- - Paducah, KY Area
- - Louisiana
- - New Orleans, LA Area
- - Shreveport, LA Area
- - Maine
- - Lewiston, ME Area
- - Maryland
- - Baltimore, MD Area
- - Massachusetts
- - Springfield, MA Area
- - Michigan
- - Detroit, MI Area
- - Grand Rapids, MI Area
- - Minnesota
- - Duluth, MN Area
- - Minneapolis-St. Paul, MN Area
- - Missouri
- - Kansas City, MO Area
- - St. Louis, MO Area
- - Montana
- - Missoula, MT Area
- - Nevada
- - Fernley, NV Area
- - Las Vegas, NV Area
- - Reno, NV Area
- - New Hampshire
- - Manchester, NH Area
- - New Jersey
- - New Mexico
- - Albuquerque, NM Area
- - Clovis, NM Area
- - North Carolina
- - Asheville, NC Area
- - Charlotte, NC Area
- - Greensboro, NC Area
- - Raleigh-Durham, NC Area
- - Statesville, NC Area
- - Ohio
- - Mount Hope, OH
- - Akron, OH Area
- - Cincinnati, OH Area
- - Cleveland, OH Area
- - Columbus, OH Area
- - Dayton, OH Area
- - Tiffin, OH Area
- - Toledo, OH Area
- - Oklahoma
- - Oklahoma City, OK Area
- - Tulsa, OK Area
- - Pennsylvania
- - Harrisburg, PA Area
- - Lebanon, PA Area
- - Pittsburgh, PA Area
- - State College, PA Area
- - Rhode Island
- - Melville, RI
- - Providence, RI Area
- - South Carolina
- - Anderson, SC Area
- - Charleston, SC Area
- - Greenville, SC Area
- - Tennessee
- - Knoxville, TN Area
- - Nashville, TN Area
- - Paris, TN Area
- - Texas
- - Corpus Christi, TX Area
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Longview, TX Area
- - Odessa, TX Area
- - San Antonio, TX Area
- - Waco, TX Area
- - Utah
- - Salt Lake City, UT Area
- - Virginia
- - Richmond, VA Area
- - Roanoke, VA Area
- - Wisconsin
- - Chicago, WI
- - Eau Claire, WI Area
- - Milwaukee, WI Area
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
- - Edmonton, AB, Canada Area
- - British Columbia
- - Kamloops, BC, Canada Area
- - Victoria, BC, Canada Area
- - Ontario
- - Toronto, ON, Canada Area
- India - All Cities
- - Maharashtra
- - Mumbai, India Area
- - Tamil Nadu
- - Chennai, India Area
- Mexico - All Cities
- - Baja California
- - Mexicali
- - Chihuahua
- - Delicias, Chihuahua
- - Chihuahua, Mexico Area
- - México
- - Mexico City, Mexico Area
- South Africa - All Cities
- - Gauteng
- - Johannesburg, South Africa Area
- Switzerland - All Cities
- - Fribourg
- - Sâles
- United Kingdom - All Cities
- - England
- - Birmingham, United Kingdom Area
- - Newcastle upon Tyne, United Kingdom Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 682 of over 695 reviews
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Top Review Highlights by Sentiment
Pros
Cons
- "They hire lazy people that don't want to work hard and then complain they aren't making commission" (in 13 reviews)
- "Marketing/strategy leadership Is the best example of this as there is not the track record of success to be part of the executive team." (in 12 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.
Race / Ethnicity
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Want more demographic options?
- Current Employee★★★★★
Pros
Great company to work for.
Cons
There are not any cons that i can think of.
- Current Employee★★★★★
Pros
Culture is amazing. Great colleagues
Cons
Base pay can be improved.
- Current Employee, more than 5 years★★★★★
Pros
Over my time at MSC I came across a lot of great people. I feel like management is trying to do the right thing. Company Car, benefits are okay, and be able to work remotely. We have so many programs that can help our customer base.
Cons
For the cons, man when I first started we were so close. Then so many changes came next, customer experience 1.0, 2.0, and then 3.0. Basically, letting a bunch of people go. Most were hired into different roles , which was nice of MSC to do. We changed our commission plan like 5 times, still don't understand what is going on. My goal has been raised where we make some money but not enough. I got my first raise which is at 3% another slap in the face. I am seeing so many top talent and tons of experience leave this company. Relationships is what built the business MSC has today and it feels like MSC thinks challenger is going to solve everything. Nobody likes a pushy salesperson just saying! Everything needs to be about our customers, all these changes made us worse. It is sad to see all the people I use to work with leaving to work for other companies. I mean good for them , I am glad they found something exciting. Here I am looking around and I don't recognize anyone anymore. Of course I get CRM is needed for documentation but salesforce doesn't get you more sales just because you put a note or checked the box on a nav play.
Continue reading - Current Employee★★★★★
Pros
a good culture to work within
Cons
I do not see any cons
- Current Employee, more than 5 years★★★★★
Pros
Nothing to share at this time.
Cons
Nothing that I can think of.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
New senior leadership has an eye on developing employee and implementing innovation in products and services
Cons
Viable career paths is an area needing work at the company.
Continue reading - Current Employee★★★★★
Pros
Expect your sales plan to increase every 90 days regardless of where you are to plan. Sales plans are initially set very aggressively high to reduce the commission payouts Inventory levels are low and back orders and cancelled orders are high on common items. msc is big on wage suppression! Building your wealth is not in the cards here.. (sure you can buy stock through the employee stock purchase plan, but if you dont have enough $$ to put food on the table, how can you buy stock?) mirco management is the norm. beware the msc bureaucracy!
Cons
I am disappointed in myself for accepting the offer. I am actively in process of interviewing for a different opportunity. NO long term future with this company. (unless you want to work for peanuts!)
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Lots of opportunity for career advancement fair pay and good benefits
Cons
Large company sometimes get lost
- Current Employee, less than 1 year★★★★★
Pros
If you like working alone and training yourself this is a great place to do that. You do have to deal with some people that are working for the company that are not fun to deal with but they've been there so long no one can get rid of them cuz they know so much
Cons
You are on your own.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Company vehicle and gas with small employee payment per check. Good work life balance. Local travel Great solutions for customers.
Cons
Health coverage is average for large corporation. Too many directives. Priorities change too often. Commission structure is too convoluted. Quarterly goal increases too high to make a good living. No pay raise in 2 years Pricing is too high to compete with locals No company apparel provided.
Continue reading
Join the MSC Industrial Direct team
MSC Industrial Direct Reviews FAQs
MSC Industrial Direct has an overall rating of 3.7 out of 5, based on over 695 reviews left anonymously by employees. 71% of employees would recommend working at MSC Industrial Direct to a friend and 62% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
71% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MSC Industrial Direct 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at MSC Industrial Direct to be culture, coworkers, benefits and the cons to be career development, senior leadership, management.
Popular Careers with MSC Industrial Direct Job Seekers
Work at MSC Industrial Direct? Share Your Experiences

MSC Industrial Direct
Click to Rate