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MSC Industrial Direct Reviews
Updated May 28, 2023
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Found 796 of over 810 reviews
73% Recommend to a Friend
78% Approve of CEO
Found 787 of over 810 reviews
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Recommend to a Friend
Approve of CEO
Erik Gershwind
434 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "The commission program is not fair, they offer a decent base salary and commission program based on growth." (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Great company to work for
May 16, 2023 - Key Account Sales ConsultantRecommendCEO ApprovalBusiness OutlookPros
Company vehicle, supportive environment with a lot of resources, well defined go to market plan, proactive leadership.
Cons
Lots of ongoing change, regular commission plan changes
- Current Employee★★★★★
Pros
Good pay and benefits. Incentives are nice perks are fair
Cons
Sometimes your work day can be long
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Good company and highly profitable
Cons
Always raising goals to unachievable metrics
Continue reading - Current Employee, more than 1 year★★★★★
Local team is great but very corporate
May 16, 2023 - VMIS in Dayton, OHRecommendCEO ApprovalBusiness OutlookPros
Flexible schedule, company vehicle and phone, make your own hours
Cons
Very corporate and woke structure at the top- your local team can make all the difference in the world.
Continue reading - Current Employee★★★★★
Pros
Great people No weekends Good benefits 401K Growth within
Cons
Pay is not competitive and supervisor do a lot of hands on work
- Current Employee, more than 10 years★★★★★
Meh
May 18, 2023 - Senior Collections Specialist in Davidson, NCRecommendCEO ApprovalBusiness OutlookPros
Flextime, great coworkers, work from home
Cons
Collecting on past due invoices that customers can’t pay based on sales errors. Too many sales errors.
Continue reading - Current Employee★★★★★
Pros
Pay, free car, good insurance.
Cons
Hours not much support big company
- Former Employee, more than 8 years★★★★★
Outside sales
May 20, 2023 - Account Executive in Wilmington, DERecommendCEO ApprovalBusiness OutlookPros
meet a lot of new contracts, work with nice people.
Cons
low base pay. Nowhere to move up unless you want to relocate.
- Former Employee★★★★★
It’s just a fine territory Jin
May 19, 2023 - Territory Sales Manager (TSM) in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Pay is average for the position
Cons
Little room to move up and managers aren’t internal hires
- Former Employee, more than 5 years★★★★★
Positive environment
Apr 25, 2023 - Order Selector in Jonestown, PARecommendCEO ApprovalBusiness OutlookPros
Company tries to do the right thing. Supervisors can relate to the workers becasue most of them have been promoted from within and have started in the same place as the warehouse folks. No mandatory Overtime, good work/life balance.
Cons
Pay rates - takes a long time for your hourly rate to increase
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MSC Industrial Direct Reviews FAQs
MSC Industrial Direct has an overall rating of 3.6 out of 5, based on over 810 reviews left anonymously by employees. 73% of employees would recommend working at MSC Industrial Direct to a friend and 64% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
73% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MSC Industrial Direct 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at MSC Industrial Direct to be culture, coworkers, benefits and the cons to be career development, senior leadership, management.
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