MSC Industrial Direct Reviews | Glassdoor
MSC Industrial Direct Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    MSC Industrial Direct Reviews

    Clear All
    Full-time, Part-time
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • United States - All Cities
    • - New York State
    • - New York City, NY Area
    • - Rochester, NY Area
    • - Alabama
    • - Birmingham, AL Area
    • - Arizona
    • - Phoenix, AZ Area
    • - California
    • - Los Angeles, CA Area
    • - Riverside, CA Area
    • - Sacramento, CA Area
    • - San Diego, CA Area
    • - San Francisco, CA Area
    • - Florida
    • - Miami-Fort Lauderdale, FL Area
    • - Port St. Lucie, FL Area
    • - Tampa, FL Area
    • - Georgia
    • - Atlanta, GA Area
    • - Illinois
    • - Chicago, IL Area
    • - Indiana
    • - Elkhart, IN Area
    • - Fort Wayne, IN Area
    • - South Bend, IN Area
    • - Iowa
    • - Davenport, IA Area
    • - Louisiana
    • - New Orleans, LA Area
    • - Massachusetts
    • - Springfield, MA Area
    • - Michigan
    • - Detroit, MI Area
    • - Minnesota
    • - Duluth, MN Area
    • - Minneapolis-St. Paul, MN Area
    • - Nevada
    • - Fernley, NV Area
    • - Reno, NV Area
    • - New Hampshire
    • - Manchester, NH Area
    • - New Jersey
    • - New York City, NY Area
    • - New Mexico
    • - Albuquerque, NM Area
    • - Clovis, NM Area
    • - North Carolina
    • - Asheville, NC Area
    • - Charlotte, NC Area
    • - Greensboro, NC Area
    • - Statesville, NC Area
    • - Ohio
    • - Cincinnati, OH Area
    • - Cleveland, OH Area
    • - Columbus, OH Area
    • - Tiffin, OH Area
    • - Toledo, OH Area
    • - Mount Hope, OH
    • - Pennsylvania
    • - Harrisburg, PA Area
    • - Lebanon, PA Area
    • - Pittsburgh, PA Area
    • - Rhode Island
    • - Melville, RI
    • - South Carolina
    • - Charleston, SC Area
    • - Greenville, SC Area
    • - Tennessee
    • - Knoxville, TN Area
    • - Nashville, TN Area
    • - Texas
    • - Corpus Christi, TX Area
    • - Dallas-Fort Worth, TX Area
    • - Houston, TX Area
    • - San Antonio, TX Area
    • - Virginia
    • - Richmond, VA Area
    • - Roanoke, VA Area
    • - Wisconsin
    • - Milwaukee, WI Area
    • Canada - All Cities
    • - Alberta
    • - Edmonton, AB, Canada Area
    • Switzerland - All Cities
    • - Fribourg
    • - Sâles
    • United Kingdom - All Cities
    • - England
    • - Birmingham, UK Area
    To filter reviews, or .

    Found 419 reviews

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    59%
    Recommend to a Friend
    76%
    Approve of CEO
    MSC Industrial Direct CEO Erik Gershwind
    Erik Gershwind
    236 Ratings
    Pros

    • "nice work environment, good benefits, job security" (in 34 reviews)

    • "Employee-focused company, car provided, good work/life balance for sales reps" (in 16 reviews)

    Cons
    More Pros and Cons

    1. "Can't imagine working anywhere else"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MSC Industrial Direct full-time for more than 6 years

      Pros

      Excellent benefits, Paid holidays, rewards for top performers, great bonus plan, Community Relations outreach efforts are amazing. The company is holding their leadership teams and the associates accountable for their behavior and their performance - this is a refreshing change and should result in higher satisfaction/engagement for those who truly want to work here.

      Cons

      None - I am pleased with the changes and decisions the company is making.

      Advice to Management

      You are moving in the right direction. Don't let the associates who have been here forever bring you down. Encourage those who aren't happy to move on.

    2. "MSC sales position"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Outside Sales Consultant 
      Recommends
      No opinion of CEO

      I worked at MSC Industrial Direct full-time for more than 4 years

      Pros

      - worklife balance - flexible schedule - customer interfacing

      Cons

      -old technology -sales goals can fluctuate -constant changes

      3. Join the MSC Industrial Direct team
      See Our Latest Jobs

    3. "Strong Culture"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at MSC Industrial Direct full-time

      Pros

      Company's committed to their customers and associates as demonstrated by being customer focused and supporting by providing associates growing flexibility and ownership of day to day issues. There has been an increasing effort to provide associates a flexible workplace and work life balance.

      Cons

      There are still times that there is resistance to new ideas and approaches.

    4. "Great"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Merchandise Selector in Fernley, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MSC Industrial Direct full-time for more than a year

      Pros

      Best pay for the job and the hours

      Cons

      Either so busy that we are climbing on top of each other or we are so slow we are fighting over work. Not sure how it can ever be spaced out since it's based off our customer orders.

    5. "sales"

      StarStarStarStarStar
        Current Employee - Sales Representative 

        I have been working at MSC Industrial Direct full-time

        Pros

        large amount of items to sell

        Cons

        low base and low commissions

      • "Generally a good company"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Approves of CEO

        I worked at MSC Industrial Direct full-time

        Pros

        Very good and capable senior management

        Cons

        1st line and mid level management is hit or miss - depending on department

      • "Reconcile invoices and transactions, generating and reviewing reports, contacting vendors and sales associates."

        StarStarStarStarStar
          Former Employee - Accounting Associate 

          I worked at MSC Industrial Direct full-time

          Pros

          They had normal work hours

          Cons

          There should be more communication with management and employees.

        • Helpful (1)

          "Account Executive"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Account Executive in Los Angeles, CA
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at MSC Industrial Direct full-time for more than 4 years

          Pros

          -Ability to manage your accounts as you see fit in order to achieve maximum gains. -Company vehicle -Benefits are good, 401k match

          Cons

          -Constantly shifting sales goals and metrics -Website not on par with major competitors

          Advice to Management

          Invest in website search functionality

        • Helpful (2)

          "Challenging position heavy focus on CRM"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Account Executive in Los Angeles, CA
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at MSC Industrial Direct full-time for more than 4 years

          Pros

          Field level sales entrusted with a ton of leverage and ability to work with customers

          Cons

          EXTREME focus on Salesforce gets frustrating

          Advice to Management

          This is a great company.

        • "Boring but ok, very stable"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Picker/Packer in Elkhart, IN
          No opinion of CEO

          I worked at MSC Industrial Direct full-time for more than 2 years

          Pros

          Stable hours, decent pay, simple work, good benefits, no forced OT.

          Cons

          Very uninteresting work, low growth or ability for wage increase.

        Found 419 reviews