MSC Industrial Direct Reviews
Updated May 11, 2021
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Recommend to a Friend
Approve of CEO
Erik Gershwind
301 Ratings
Pros
"Thoughtful leadership and good benefits" (in 38 reviews)
"Work-life balance, outside sales experience, customer facing" (in 25 reviews)
Cons
"Supervisors are scared to speak up to upper management" (in 32 reviews)
"The commission structure was also confusing" (in 17 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.
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- Current Employee★★★★★
Pros
Great pay and CEO shows concern for his employees.
Cons
No cons to report at this time.
- Current Employee, more than 8 years★★★★★
Pros
MSC is a fair company to work for, they care about their employees and try to make the best decisions keeping on everyone's family.
Cons
comp plan has changed a few time. It would be nice if they could come up with something consistent.
- Former Employee★★★★★
Pros
Benefits are great, paid holidays and vacations. Great appreciation for Associates. Monday through Friday job voluntary overtime on Saturdays.
Cons
There are no cons, its a great place to work.
- Current Employee★★★★★
Pros
Great group of people, decent pay
Cons
Not promoted due to skill, but who like who the most
- Current Employee★★★★★
Pros
Great insurance, vacation time (planned time off), sick time (unplanned time off), bonus checks twice a year, optional overtime, and an easy job.
Cons
Forced to listen to a radio and headphones are not allowed
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Its a company that you can retire with
Cons
Not a lot of room for growth
- Current Employee, more than 3 years★★★★★
Pros
Team is great to work with
Cons
Upper management is not always aligned with the field
- Current Employee, more than 3 years★★★★★
Pros
Great culture, people, and flexible work-life
Cons
Lack of career progression, difficult path to promotion
- Current Employee★★★★★
Pros
Lots of ways to move up, great pay, great benefits, paid vacation and sick time
Cons
Can’t think of anything bad
- Former Employee, less than 1 year★★★★★
Pros
Positive Environment, Good Support System, Transparent and MSC takes care of their employees
Cons
Additional training would have been beneficial The only reason I am no longer working for MSC is due to the company restructuring and my position was dissolved.
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