MSC Industrial Direct Reviews

Updated May 11, 2021

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3.7
67%
Recommend to a Friend
83%
Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
301 Ratings
Pros
  • "Thoughtful leadership and good benefits(in 38 reviews)

  • "Work-life balance, outside sales experience, customer facing(in 25 reviews)

  • Cons
  • "Supervisors are scared to speak up to upper management(in 32 reviews)

  • "The commission structure was also confusing(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of MSC Industrial Direct and is not affected by filters.

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    1. 5.0
      Current Employee

      Great place to work!

      May 11, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and CEO shows concern for his employees.

      Cons

      No cons to report at this time.

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    2. 4.0
      Current Employee, more than 8 years

      Sales

      May 11, 2021 - Sales Associate in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      MSC is a fair company to work for, they care about their employees and try to make the best decisions keeping on everyone's family.

      Cons

      comp plan has changed a few time. It would be nice if they could come up with something consistent.

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    3. 5.0
      Former Employee

      Great Place to work

      May 7, 2021 - Order Processor in Hanover Park, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great, paid holidays and vacations. Great appreciation for Associates. Monday through Friday job voluntary overtime on Saturdays.

      Cons

      There are no cons, its a great place to work.

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    4. 4.0
      Current Employee

      Tenured Rep

      May 8, 2021 - Outside Sales Representative in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great group of people, decent pay

      Cons

      Not promoted due to skill, but who like who the most

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    5. 5.0
      Current Employee

      An okay place

      Apr 28, 2021 - Merchandise Selector in Elkhart, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great insurance, vacation time (planned time off), sick time (unplanned time off), bonus checks twice a year, optional overtime, and an easy job.

      Cons

      Forced to listen to a radio and headphones are not allowed

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    6. 4.0
      Current Employee, more than 5 years

      Needs Defined Processes

      May 4, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its a company that you can retire with

      Cons

      Not a lot of room for growth

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    7. 4.0
      Current Employee, more than 3 years

      DM position changing

      May 4, 2021 - District Manager in Davidson, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team is great to work with

      Cons

      Upper management is not always aligned with the field

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    8. 4.0
      Current Employee, more than 3 years

      Solid Company

      May 4, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, people, and flexible work-life

      Cons

      Lack of career progression, difficult path to promotion

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    9. 5.0
      Current Employee

      Great company!

      Apr 27, 2021 - Account Executive in Reno, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of ways to move up, great pay, great benefits, paid vacation and sick time

      Cons

      Can’t think of anything bad

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    10. 5.0
      Former Employee, less than 1 year

      Great Company to work for!!

      Mar 22, 2021 - Territory Inside Sales Manager in Mobile, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive Environment, Good Support System, Transparent and MSC takes care of their employees

      Cons

      Additional training would have been beneficial The only reason I am no longer working for MSC is due to the company restructuring and my position was dissolved.

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