MSC Industrial Direct Reviews | Glassdoor

MSC Industrial Direct Reviews

Updated April 22, 2017
75 reviews

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4.0
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MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
39 Ratings

75 Employee Reviews

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Pros
  • Ability to move up within company and good benefits and a good bonus program (in 22 reviews)

  • Excellent work-life balance, team members (in 11 reviews)

Cons
More Pros and Cons

  1. "MSC is ready for the future!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Account Manager in Minneapolis, MN
    Current Employee - Key Account Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 5 years)

    Pros

    Work life balance
    Great management team
    Great support from vendors and metal working team

    Cons

    In the past management had visions but didn't share them well with their associates.

    MSC is not well known outside of the metal working industry.

    Advice to Management

    Continue to share your vision with all associates so we can all be working together to keep the boat moving forward.

    Advertise and continue to invest in your marketing department

    MSC Industrial Direct Response

    Feb 27, 2017 – HR Generalist

    We appreciate your feedback and we are committed to sharing the company's vision. As you may know, our President holds periodic Town Hall meetings where he shares the current state of the business ... More


  2. "Overall a very good experience. Co-workers are all treated like family and communication is very good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Sourcing Intern in Southfield, MI
    Former Intern - Sourcing Intern in Southfield, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct as an intern (Less than a year)

    Pros

    - Communication between workers is very good
    - Family feel makes you feel welcomed
    - Open-door policy with all of management

    Cons

    - Change seems to be very slow
    - Some managment does not agree with new ways of thinking
    - Most associates are older and are very stuck in their ways of doing things

    Advice to Management

    Hire younger employees to help balance out all of the older associates


  3. "Environmental Compliance & Sustainability Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Davidson, NC
    Current Employee - Anonymous Employee in Davidson, NC
    Recommends
    Neutral Outlook

    I have been working at MSC Industrial Direct full-time (More than a year)

    Pros

    Excellent values, pride in community relations. Excellent work life balance. Benefit options. Working to restructure internal alignment

    Cons

    Little opportunity for advancement in particular department. Lack of organization. transparency issues.


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  5. Helpful (4)

    "Great values of a organization, truly putting their employees first."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Tampa, FL
    Current Employee - Business Development Manager in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 3 years)

    Pros

    Great Executive leadership. They do not answer to wall street, they answer to the employees. A President who is grandson of founder, and has a personal relationship to the business and the people.

    Cons

    Their ability to adapt and be innovative in today's market. The competitors are creating new ways to support the customers everyday, MSC is to slow to react. So concerned about effecting the employees that, the delayed chess moves are effecting the employees worse.

    Advice to Management

    You are on the right track, just rip off the band aid and make decisions.


  6. "Operations Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Operations Supervisor in Fernley, NV
    Current Employee - Supply Operations Supervisor in Fernley, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct (More than a year)

    Pros

    Concern for hourly associates is a priority.

    Cons

    Upper management leans towards micro management.

    Advice to Management

    Let leaders lead and you will reap the benefits.


  7. Helpful (3)

    "Poised for success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Davidson, NC
    Current Employee - Senior Manager in Davidson, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time

    Pros

    MSC faces strong headwinds in this tough economic environment however continues to invest in the business and its associates. Our leadership team is strong, has open communication about our current situation and is investing time and money in all the right areas to enable us to succeed once the economy turns around.

    Cons

    Unlike other reviews, I believe in the company, our leadership and the direction we are headed as an organization.

    Advice to Management

    Continue the open dialog about the company's current state, our bonuses and what we are doing to turn things around.


  8. Helpful (1)

    "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Davidson, NC
    Current Employee - Project Manager in Davidson, NC
    Recommends
    Positive Outlook

    I have been working at MSC Industrial Direct full-time (More than 8 years)

    Pros

    Making changes, nice HQ, Leadership availability

    Cons

    inconstant policies based on Mgr, Difficult to get the Big Promotion

    Advice to Management

    Better coaching, more conistant, more transparent


  9. "Floor Freight receiving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Freight Receiver in Mableton, GA
    Current Employee - Floor Freight Receiver in Mableton, GA
    Recommends
    Positive Outlook

    I have been working at MSC Industrial Direct full-time (More than 5 years)

    Pros

    Incentives and my current supervisor John Jackson

    Cons

    Redo reviews process for rises and insensitive

    Advice to Management

    Listen to your employees concerns and try to compromise that's fair for both sides Wages is not competitive with company competitor


  10. Helpful (1)

    "Senior Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Senior Accountant in Mooresville, NC
    Former Employee - Senior Accountant in Mooresville, NC
    Recommends

    I worked at MSC Industrial Direct (More than a year)

    Pros

    Pay
    Work / Life Balance
    Location - Davidson NC

    Cons

    Communication
    HR / Hiring and Application process


  11. Helpful (1)

    "Great place with great people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Designer/Developer in Melville, NY
    Former Employee - Web Designer/Developer in Melville, NY
    Recommends
    Positive Outlook

    I worked at MSC Industrial Direct full-time (More than 5 years)

    Pros

    MSC employs great people who love to do what they do where they do it. Very fun and memorable environment.

    Cons

    The only Cons would be the no clear direction on tasks. You either know how they work without instruction or you don't.


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