MSC Industrial Direct Reviews | Glassdoor

MSC Industrial Direct Reviews

Updated February 13, 2017
37 reviews

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5.0
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MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
25 Ratings

37 Employee Reviews

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Pros
  • Ability to move up within company and good benefits and a good bonus program (in 21 reviews)

  • The work life balance is great and now everyday (if you want) you can wear jeans (in 9 reviews)

Cons
More Pros and Cons

  1. "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 3 years)

    Pros

    Great company with many opportunities grow.

    Cons

    Benefits are ok and health plan has higher deductibles but overall good.


  2. "Inside Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MSC Industrial Direct full-time (More than 3 years)

    Pros

    Great company to work for, with a great culture. They like to promote from within, which offers business opportunities to climb the career ladder.

    Cons

    Small team in office at branch so you are kept very busy, with phones ringing a lot and a small team to balance calls.

    Advice to Management

    Better balance of each inside sales executive answerinf rhe telephone and doing calls. This needs to be addressed to ensure a balance of workload.

    MSC Industrial Direct Response

    Jan 24, 2017 – HR Generalist

    Thank you for your feedback. We are currently reviewing the telephone routing challenges and are working to streamline call volume and work load more efficiently. We appreciate you taking the time to ... More


  3. "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time

    Pros

    The company has a great culture of respect and dignity for every associate. The company definitely cares about its people, and is really conscious of treating the people right. In a year when the company struggled to meet it's overall financial goals due to the weak economy, they stretched and issued bonuses that were higher than anticipated. They could be better, but understand the economy is driving the performance of the company. The executive team is empowering the managers, etc. to take more ownership of their decisions, and providing the support needed.

    Cons

    The associates can be negative at times and do not realize how good it is here.

    Advice to Management

    Continue communicating with all the associates. Keep adjusting how we have 'always' done things and continue to drive towards making us the most current, competitive company out there. Take a look at pay and benefits across the board (including bonus) to ensure we are a best in class employer.


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  5. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MSC Industrial Direct full-time (More than 5 years)

    Pros

    Good company to work for

    Cons

    Certain plateau in advancement opportunities


  6. "Vendor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in Wellington, FL
    Former Employee - Creative Director in Wellington, FL
    Recommends

    I worked at MSC Industrial Direct (Less than a year)

    Pros

    Working In a vendor capacity was great. All of the work was executed in a remote capacity.

    Cons

    There were lapses in work and there where some projects that overlapped onto one another.


  7. "Companies have to change with business."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 10 years)

    Pros

    Great company. Looking to grow and change. They don't do layoffs, but they do eliminate departments when it is cost effective.

    Cons

    They could be better with training. Communication overall could be better, but one can't expect them to share every business decision with associates.

    Advice to Management

    Associates that are let go due to change of business have been taken care of and some relocated. Any negative comments here I believe are exaggerated.


  8. "Customer Service/ Sales Department- Jonestown"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jonestown, PA
    Current Employee - Customer Service Representative in Jonestown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 10 years)

    Pros

    Energizing and Motivating Environment for people who want to succeed and work hard.
    They listen to what we have to say and often implement our ideas. They get prioritized based on sales, impact, etc.
    Super people , Awesome culture and yes..lots of food
    If you are thinking about this business for a long term career, I highly recommend it!

    Cons

    It is not an environment for people who want to "get by" or not be held accountable.
    i personally do not see this as an issue, because I want to work with people that have a solid work ethic and many people at this company do!

    Advice to Management

    i read what another person had to say about the manager. I am certain they got the wrong person or misunderstood how they wanted this feedback to be directed. Our manager is awesome and is very concerned about all members of the business- balancing all of it is not easy. But he does it expertly.


  9. "msc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love MSC been here forever

    Cons

    there are no cons here


  10. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Southfield, MI
    Current Employee - Account Executive in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to start a career in the industrial supply chain world with small down sides and many opportunities right now!

    Cons

    Great place to start a career in the industrial supply chain world with small down sides and many opportunities all around

    Advice to Management

    None


  11. Helpful (1)

    "Great company-culture-vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Chicago, IL
    Current Employee - Account Representative in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at MSC Industrial Direct full-time (More than a year)

    Pros

    Great compensation for the work required and able to maintain a steady balance of work and home life. They understand there needs to be balance. Great vision for what the future holds and how we can surge ahead in these tough economic times.

    Cons

    New change to increase for outside reps. Merit increase does not go towards your base pay. Wish that would have stayed the same

    Advice to Management

    Keep doing what your doing-change back the merit increase to the base pay instead of first comm level.



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