MSC Industrial Direct Reviews | Glassdoor

MSC Industrial Direct Reviews

Updated July 13, 2017
329 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
178 Ratings

329 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great Company Culture, Good Benefits (in 25 reviews)

  • Excellent work-life balance, team members (in 11 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "MSC is a great company to work for and fosters a fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Systems Analyst in Melville, NY
    Former Employee - Financial Systems Analyst in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MSC Industrial Direct full-time (More than 3 years)

    Pros

    +Great Work Environment
    +Mostly Great People to Work With
    +Slightly Higher Than Average Pay

    Cons

    +In a few years I am sure we will hear about the Melville Location closing down and Charlotte will become the new corporate headquarters

    Advice to Management

    Do not be too slow to move up the lower ranking people who work hard.


  2. Helpful (1)

    "Very Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Packer in Elkhart, IN
    Current Employee - Packer in Elkhart, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (Less than a year)

    Pros

    starting out money is great, get full benefits in 30 days ,get vacation time and sick time in 90 days will work with you if you do have to miss a lot of time, very good discount on items

    Cons

    The only real problem i see is it is very difficult to get a "day" shift job but that is expected

    Advice to Management

    NONE

  3. Helpful (1)

    "Excellent company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook

    I worked at MSC Industrial Direct full-time (More than 5 years)

    Pros

    Excellent staff, a great deal of positive support, opportunities for advancement

    Cons

    Limited opportunities without relocating to a different city or larger facility

    Advice to Management

    None


  4. Helpful (3)

    "So far so good..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (Less than a year)

    Pros

    Great base salary, benefits, and company car. There truly is work-life balance at this company. Management fosters a positive work environment where you want to contribute and do your best.

    All sales channels work together to create a positive outcome. MSC has not lost sight of what's most important...the customer.

    Cons

    It takes time to accrue 40 hours of vacation. Most companies give you 1-3 weeks from start date.

    Account Executives do not get company issued laptop which can be a challenge.

    Advice to Management

    Keep up the good work and don't lose focus.


  5. Helpful (1)

    "Great Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    Good Salary, Good staff, Good Benefits.

    Cons

    little room for advancement at branch.


  6. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Specialist in Charleston, SC
    Current Employee - Sales Operations Specialist in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 5 years)

    Pros

    Promote from within, open door policy, sales tools abound, ect.

    Cons

    Incremental numbers some years are hard to overcome.

    Advice to Management

    Correct the problem.


  7. Helpful (1)

    "Very good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture is very good. Free coffee and tea.

    Cons

    Work can be hard. Very demanding.

  8. Helpful (2)

    "Growing company that offers opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time

    Pros

    Visible, active leadership and fast growth organization

    Cons

    Fast growth and with that comes change


  9. Helpful (1)

    "Best culture in the world where the customer comes 1st"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OSA
    Current Employee - OSA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than a year)

    Pros

    It's always a team effort with every level participating and caring for the customer along with the success of the company. Very unique situation these days. Benefits go above and beyond.....

    Cons

    Honestly only irritating thing I've found is the style of quote we send out to customers. They lack in complete product description and are difficult to identify.

    Advice to Management

    Have never worked for a more supportive encouraging management team in my life.


  10. Helpful (2)

    "Great company with lots of room to move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Detroit, MI
    Current Employee - Customer Support in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than a year)

    Pros

    Good place to work, benefits are good and you know what is expected of you.
    The location I work at there is plenty of room to move around, the salaries are better than most call centers and everyone treats you well. The call center manager Kathy Green is a fantastic manager, you know what is expected of you and her door is always open. Been here under a year and already promoted because I work hard and take pride in my work. If you don't, you probably won't succeed here.
    They care about their customers and employees, they make decisions as a company based on what is good for everyone.

    Cons

    Better raises would be my only con

    Advice to Management

    Pay is decent, however pay your top performers like top performers or they will eventually stop performing at such a high level because they can work just as hard as the slacker next to them and still get the same raise.


Showing 329 of 332 reviews
Reset Filters