MSC Industrial Direct Reviews | Glassdoor

MSC Industrial Direct Reviews

Updated July 13, 2017
329 reviews

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3.3
StarStarStarStarStar
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Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
178 Ratings

329 Employee Reviews

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Pros
  • Great Company Culture, Good Benefits (in 25 reviews)

  • Excellent work-life balance, team members (in 11 reviews)

Cons
More Pros and Cons

  1. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    40 hour work week with no overtime. Benefits

    Cons

    No room for growth in the branches. Most inside sales only want to work with 8 digit part numbers and not think outside the box.

    Advice to Management

    Interact

    MSC Industrial Direct Response

    Jul 20, 2017 – Program Manager, Talent Acquisition

    Thank you for your feedback. MSC is committed to providing opportunities for associates to develop their business acumen and skills so that they may apply for other positions internally. For this... More


  2. Helpful (1)

    "Absolutely amazing company to work for. They really appreciate their employees. I'll never leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Specialist in Harrisburg, PA
    Current Employee - Program Specialist in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Appreciation, good pay, good benefits, training is thorough, they give you everything you need to be successful.

    Cons

    In my opinion, there are no cons working for this company

    MSC Industrial Direct Response

    Jul 14, 2017 – Program Manager, Talent Acquisition

    Thank you for taking the time to post a review and your recommendation. The pros you mention are some of the reasons why we were named as one of America's Best Large Employers by Forbes. Happy to... More

  3. "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MSC Industrial Direct full-time (More than a year)

    Pros

    not much direction and days, appointments set by you. Very flexible schedule

    Cons

    management not supportive, lots of organization issues. hard to meet customer commitments.

    Advice to Management

    departments should take accountability to their jobs......


  4. "Merchandise selector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merch Selector in Fernley, NV
    Former Employee - Merch Selector in Fernley, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MSC Industrial Direct full-time (More than 3 years)

    Pros

    The pros of this company include good benefits, strong family values and the ability to move up within.

    Cons

    During my time with MSC they went through several management changes which often left things in disarray. Poor communication between upper management and employees.

    Advice to Management

    Keep trying.

    MSC Industrial Direct Response

    Jul 14, 2017 – Program Manager, Talent Acquisition

    We appreciate your feedback, thanks for taking the time to post a review. Best of luck to you.


  5. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    Big company with some opportunities.

    Cons

    Culture has changes since the last CEO retired, Now its all about cutting positions and giving everyone more to cover. Its like a movie set, lots of good looking fronts, but no support behind it.


  6. "SALES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company Culture, Good Benefits.

    Cons

    need better organizational development for associates.

    Advice to Management

    Create more layers of opportunities for associates to advance.


  7. "MSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MSC Industrial Direct full-time

    Pros

    Values and company culture are great

    Cons

    Communication sometimes sparse with corporate

  8. "Continually Improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 3 years)

    Pros

    The company has a strong core belief about building up not only itself, but building up it's employees too.

    Cons

    No real system of monitoring the actions of managerial associates.


  9. "Pretty stable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 10 years)

    Pros

    No pros at this is time

    Cons

    No cons at this time

    MSC Industrial Direct Response

    Jun 13, 2017 – Program Manager, Talent Acquisition

    Thanks for your review.


  10. "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Columbus, OH
    Current Employee - National Account Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSC Industrial Direct full-time (More than 10 years)

    Pros

    Rated as top 500 employers in US by Forbes, growing company, opportunity for career advancement and great people to work with

    Cons

    Company is ranked 3rd in the industry and looking to reinvent itself to gain share. Ever changing environment requiring the best in talent with an attitude to be flexible

    MSC Industrial Direct Response

    Jun 13, 2017 – Program Manager, Talent Acquisition

    Thank you for taking the time to provide a review. Business agility is key to success and MSC is driven to meet all challenges now and in the future. We truly appreciate your contributions and thank... More


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