MSLGROUP Reviews | Glassdoor

MSLGROUP Reviews

Updated August 3, 2018
217 reviews

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3.2
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MSLGROUP CEO Guillaume Herbette
Guillaume Herbette
35 Ratings

217 Employee Reviews

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  1. "Best in the Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSLGROUP full-time (Less than a year)

    Pros

    Hugely satisfying work; great clients; tremendous flexibility

    Cons

    Open office space makes it tough to concentrate (but the open environment could also be a pro!)

    Advice to Management

    Keep focusing on keeping your team happy in addition to clients


  2. Helpful (1)

    "Many better agency options exist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MSLGROUP full-time (More than 3 years)

    Pros

    Flexible schedule, tele-working, plenty of vacation

    Cons

    Extremely weak leadership, lack of transparency, poor work environment, no incentives

  3. "Assistant Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in New York, NY
    Current Employee - Assistant Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSLGROUP full-time

    Pros

    This is a good place to work.

    Cons

    very stressful environment and overworked staff.

    Advice to Management

    hire more people so your team members don't have breakdowns.


  4. Helpful (1)

    "Assistant Account Executive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MSLGROUP full-time

    Pros

    flexibility, downtown office, experienced people

    Cons

    cliquey, very healthcare/tech focused


  5. Helpful (2)

    "Awful culture with weak leadership"

    StarStarStarStarStar
    Former Employee - Senior Vice President in Atlanta, GA
    Former Employee - Senior Vice President in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MSLGROUP full-time (More than 10 years)

    Pros

    Decent client roster due to Publicis.

    Cons

    The company does not care about its employees. While a part of Publicis, MSL is not highly regarded within the company or industry due to it's weak leadership and lack of innovation.

    Advice to Management

    Focus on your employees and clients, and get rid of the weak senior leadership in the U.S. to rebuild credibility.


  6. Helpful (6)

    "Cultural, HR, and leadership problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time (More than a year)

    Pros

    Decent client roster. Established agency name. Some talented people.

    Cons

    MSLGROUP did a consistently bad job of investing in the growth or well-being of employees. There are some good people there, but the way the office operates holds them back and doesn't give them opportunities they deserve.

    Teams were generally lean, overworked, and lacked structure or process due to not enough senior oversight or accountability. That fostered high stress, burnout and turnover. The more capable employees were forced to shoulder a very disproportionate share of work. Management is lean and often stretched too thin to address problems, create change or provide counsel.

    Culture is an afterthought. A few token events with minimal involvement from management. Office committees exist but, don't have time or interest dedicated to them.

    Opportunities for raises and promotions are restricted to a schedule based on on date of hire, but the system is convoluted and the goal-setting and review process was not taken seriously. For consecutive years, the larger company faced problems that led to delays and uncertainty about if/when promotions and raises would be approved. Many employees were passed over or delayed for multiple cycles which did very little incentivize people.

    HR is a serious problem. The office has only one dedicated HR employee who demonstrated little interest in being a resource for employees. Information was not clearly communicated, expectations were not clearly set, and consistency was lacking. There was a shared sentiment that HR was difficult to trust or approach. With little to no knowledge of the work or account dynamics, HR often blocked resources and vetoed potential candidates. People and teams were not treated equally, seemingly fueled by office politics and personal preferences. Sourcing of candidates for openings was sluggish and often missed the mark.

    Advice to Management

    Invest in your people first. Hire people on accounts stretched too thin. Give employees the opportunity to grow. Create process and well-structured team dynamics. Support employees' goals and life balance more actively. Prioritize accountability and demand that HR be much more invested, approachable and professional for the benefit of the culture and the employees. Implement a clearer, more merit based system for performance reviews and advancement.


  7. Helpful (2)

    "Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Art Director in Seattle, WA
    Former Employee - Senior Art Director in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at MSLGROUP (More than 10 years)

    Pros

    Good benefits and people overall

    Cons

    Not much room for growth, deceiving about wanting to keep employees but letting them go.

  8. Helpful (3)

    "Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MSLGROUP full-time

    Pros

    Coworkers were fun
    Work life balance was decent

    Cons

    Lack of transparency
    Leadership wasn't on the same page
    Bend over backwards for clients
    No progressive thinking
    No real social/digital expertise

    Advice to Management

    Be more decisive and more honest with your staff


  9. Helpful (1)

    "Good for the surface benefits, bad for professional growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Seattle, WA
    Former Employee - Designer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time (More than a year)

    Pros

    My coworkers were friendly.

    The benefits are fairly good. They provide free fruit and bagels every week and have speakers, with beer and appetizers once in a while. They provide a bus stipend.

    Cons

    Overall, this place does not have a good environment for learning or professional growth.

    The management tends to micromanage and treat you like a child. They do not involve you with presenting to the clients or meeting with them about the project goals so you get it all through a chain of telephone management. I never once was in an actual meeting or phone call with a client, which makes it hard to interpret and meet their needs.

    They did not do a good job encouraging collaboration and socialization between departments.

    The pay is very bellow average.

    There is no parking for employees.

    Advice to Management

    Treat your employees like team members and less like children. Integrate the departments more. Involve your design team more so they can talk directly to your clients and get the information they need to create a successful product.


  10. "Growing and changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time

    Pros

    Commitment by senior leadership to correct past mistakes.

    Opportunities for cross agency collaboration with Publicis.

    Variety of accounts.

    Cons

    It is a large agency so many similar challenges with that space.


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