MSLGROUP Reviews | Glassdoor

MSLGROUP Reviews

Updated November 5, 2017
196 reviews

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3.3
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MSLGROUP CEO Guillaume Herbette
Guillaume Herbette
26 Ratings

196 Employee Reviews

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Pros
  • Great place to work, great work life balance (in 9 reviews)

  • Great people with a fantastic attitude to their work (in 14 reviews)

Cons
  • Still some work/life balance issues, but it's a PR agency (in 15 reviews)

  • Bullying / intimidation culture is accepted by senior management and HR for political reasons (in 10 reviews)

More Pros and Cons

  1. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MSLGROUP full-time

    Pros

    Friendly coworkers, attentive supervisors, easy commute

    Cons

    Very corporate and traditional, lots of opportunities to learn however!


  2. "Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Art Director in Seattle, WA
    Former Employee - Senior Art Director in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at MSLGROUP (More than 10 years)

    Pros

    Good benefits and people overall

    Cons

    Not much room for growth, deceiving about wanting to keep employees but letting them go.

  3. Helpful (1)

    "Cultural, HR, and leadership problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time (More than a year)

    Pros

    Decent client roster. Established agency name. Some talented people.

    Cons

    MSLGROUP did a consistently bad job of investing in the growth or well-being of employees. There are some good people there, but the way the office operates holds them back and doesn't give them opportunities they deserve.

    Teams were generally lean, overworked, and lacked structure or process due to not enough senior oversight or accountability. That fostered high stress, burnout and turnover. The more capable employees were forced to shoulder a very disproportionate share of work. Management is lean and often stretched too thin to address problems, create change or provide counsel.

    Culture is an afterthought. A few token events with minimal involvement from management. Office committees exist but, don't have time or interest dedicated to them.

    Opportunities for raises and promotions are restricted to a schedule based on on date of hire, but the system is convoluted and the goal-setting and review process was not taken seriously. For consecutive years, the larger company faced problems that led to delays and uncertainty about if/when promotions and raises would be approved. Many employees were passed over or delayed for multiple cycles which did very little incentivize people.

    HR is a serious problem. The office has only one dedicated HR employee who demonstrated little interest in being a resource for employees. Information was not clearly communicated, expectations were not clearly set, and consistency was lacking. There was a shared sentiment that HR was difficult to trust or approach. With little to no knowledge of the work or account dynamics, HR often blocked resources and vetoed potential candidates. People and teams were not treated equally, seemingly fueled by office politics and personal preferences. Sourcing of candidates for openings was sluggish and often missed the mark.

    Advice to Management

    Invest in your people first. Hire people on accounts stretched too thin. Give employees the opportunity to grow. Create process and well-structured team dynamics. Support employees' goals and life balance more actively. Prioritize accountability and demand that HR be much more invested, approachable and professional for the benefit of the culture and the employees. Implement a clearer, more merit based system for performance reviews and advancement.


  4. Helpful (1)

    "Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MSLGROUP full-time

    Pros

    Coworkers were fun
    Work life balance was decent

    Cons

    Lack of transparency
    Leadership wasn't on the same page
    Bend over backwards for clients
    No progressive thinking
    No real social/digital expertise

    Advice to Management

    Be more decisive and more honest with your staff


  5. "Good for the surface benefits, bad for professional growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Seattle, WA
    Former Employee - Designer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time (More than a year)

    Pros

    My coworkers were friendly.

    The benefits are fairly good. They provide free fruit and bagels every week and have speakers, with beer and appetizers once in a while. They provide a bus stipend.

    Cons

    Overall, this place does not have a good environment for learning or professional growth.

    The management tends to micromanage and treat you like a child. They do not involve you with presenting to the clients or meeting with them about the project goals so you get it all through a chain of telephone management. I never once was in an actual meeting or phone call with a client, which makes it hard to interpret and meet their needs.

    They did not do a good job encouraging collaboration and socialization between departments.

    The pay is very bellow average.

    There is no parking for employees.

    Advice to Management

    Treat your employees like team members and less like children. Integrate the departments more. Involve your design team more so they can talk directly to your clients and get the information they need to create a successful product.


  6. "Growing and changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time

    Pros

    Commitment by senior leadership to correct past mistakes.

    Opportunities for cross agency collaboration with Publicis.

    Variety of accounts.

    Cons

    It is a large agency so many similar challenges with that space.


  7. Helpful (1)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at MSLGROUP full-time

    Pros

    food. good clients. good salary. growth. y,

    Cons

    tiring. cliques. lonely. confusing. help.

    Advice to Management

    people need to get closer, less clicky

  8. Helpful (2)

    "Soulless, Toxic Environment with Questionable U.S. Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MSLGROUP full-time

    Pros

    As a part of Publicis, MSL did have potential.

    Cons

    The current U.S. CEO continues to rip apart the company, its people and disparage its clients.

    Advice to Management

    Focus on your people and clients and the results will follow.


  9. "Was a good ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MSLGROUP full-time (More than 3 years)

    Pros

    Good team and collaboration; learned a lot, and worked on a lot of fun clients. I started with a smaller agency that was acquired by MSL so got to experience the large agency model for several years. Worked with some great people, had exposure to new things and types of services. Overall good work/life balance for PR.

    Cons

    There was a lot of executive management turnover that made it challenging to understand the focus/vision for the company, where you fit, etc.

    Advice to Management

    Keep investing in your people with level specific trainings, cultural activities and offsites. Better technology and more modern IT systems/processes would also be appreciated.


  10. Helpful (2)

    "Growth through acquisition drives poor culture; connection to company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA
    Doesn't Recommend

    I worked at MSLGROUP full-time (More than 3 years)

    Pros

    Global firm enables international travel. Interesting clients.

    Cons

    No cultural identity. Offices fight for budget. No investment in people beyond what comes from being a large employer (network discounts, etc.).

    Advice to Management

    Emphasize culture - it helps drive growth.


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