MTA - Metropolitan Transportation Authority Reviews | Glassdoor

MTA - Metropolitan Transportation Authority Reviews

Updated July 18, 2017
250 reviews

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3.7
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Thomas F. Prendergast
62 Ratings

250 Employee Reviews

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Pros
  • Great benefits, plenty vacation time and plenty of new IT projects come up each year to work on (in 24 reviews)

  • Flex Time , Good Work Life Balance (in 11 reviews)

Cons
  • After interning there isn't a bridge to assist with full-time employment (in 9 reviews)

  • MTA has low pay--agencies are different (in 7 reviews)

More Pros and Cons

  1. "Armed security guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (More than a year)

    Pros

    Nice environment nice workers nice employees

    Cons

    They asked a lot out of you for the little pay they want to pay you looking for better pay


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Bronx, NY
    Current Employee - Bus Operator in Bronx, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (More than a year)

    Pros

    Best reasons to work at the MTA, the pay, the benefits and the fellowship

    Cons

    Well as a bus operator, if your not a people person, you will find your self very irritated and annoyed with your rider, many come in your face asking for free rides, you get short lay over times and if there is traffic you get none, maybe like a minute or two to stretch and thats it keep it moving, also some of the other operators will play games. If they are your lead, and you pass them, they will let you do all the work for them. They will take there sweet time and makes sure your bus is full to the brim while they enjoy an empty bus

    Advice to Management

    Management can be very techinicle and like all people who get power forget where they came from. They expect you to be perfect. Calm down its not that serious

  3. Helpful (1)

    "Heavily depends on your manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at MTA - Metropolitan Transportation Authority full-time (More than a year)

    Pros

    Some good people/managers
    Great benefits and pay
    A lot of personal time (sick and vacation)

    Cons

    If you have a bad supervisor, you are screwed. The company does not listen to people not in management positions. I had an issue with my manager harassing me and HR, EEO and Labor Relations stood by and let the abuse happen. This manager also has a pending lawsuit from my coworker and the last two employees under him quit.

    Advice to Management

    Listen to the employees, no matter what their position and value your employees.


  4. "New York City Transit Authority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Superintendent in Brooklyn, NY
    Current Employee - Maintenance Superintendent in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (Less than a year)

    Pros

    Job Security, Camaraderie, Satisfying & rewarding work

    Cons

    No negatives to this point

    Advice to Management

    let go of the past and move forward with new processes and ideas


  5. "Ok Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Or Director in New York, NY
    Current Employee - Manager Or Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (More than 5 years)

    Pros

    Great benefits. In stressful environments, coworkers make the environment more manageable

    Cons

    Bad Management at some of the MTA agencies. Some managers are not knowledable.


  6. "Solid Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired in New York, NY
    Former Employee - Retired in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MTA - Metropolitan Transportation Authority full-time (More than 10 years)

    Pros

    Guaranteed health coverage, pension, hours and unlimited promotional opportunities. What better situation could there be?

    Cons

    If you're a conscious employee, you'll have no problems. If you aren't (and let's face it, lots of people fall into this category), you're going ton have problems fooling all of the small rules and regulations that can cause you to get in trouble.


  7. "Bus operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in New York, NY
    Current Employee - Bus Operator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (More than 3 years)

    Pros

    Your on your own to do and be the best operators

    Cons

    People can be mean on the road

    Advice to Management

    N/A

  8. Helpful (2)

    "Dream Job for ambitious professionals seeking career advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Artist in New York, NY
    Current Employee - Graphic Artist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (Less than a year)

    Pros

    Working at the MTA/NYCT is a joy. The folks here are mature professionals who are all about their work. You won't find too much of a young generation of slackers. No, the system is set up to prevent corruption. Those who are promoted to higher positions and higher pay obtain such through good work ethics.

    Employees of the MTA value their jobs because there's much room for career advancement, the benefits are excellent (good healthcare, a vested pension, 401k, free MetroCards, access to other services, perks, and other discounts, etc.).

    The MTA is also a family-friendly place and everyone knows the work is crucial for the overall public transportation system of New York City. There's much pride in this.

    Cons

    Unfortunately, like other large organizations, there's some corruption at the MTA, such as cronyism. Some folks are promoted not for the hard work, but through much ass-kissing and favoritism. Not everyone pulls their own weight either. Many abuse the system in this fashion, even by stealing time. Rather than sitting down and working, these folks may talk much on their mobile phones, take numerous breaks, do very little work during working hours and then charge for overtime by staying late to do the work they've slacked off to do. It's disgusting.

    The MTA also has an ol' boys club culture. This doesn't mean women can't excel, however. I mention this as an FYI.

    Advice to Management

    Management should value their Graphic Artists and grant salary increases more often, seeing how the skillsets of the department members have increased over the years. Perhaps even create higher advancement levels such as Graphic Artist III and Graphic Artist IV and so on.

    Management should also create a division between the Graphics Dept and other departments, as to prevent others from just walking in and disturbing the creative process. Perhaps a glass division?


  9. "Car inspector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Car Inspector in New York, NY
    Current Employee - Car Inspector in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (Less than a year)

    Pros

    Union benefits, good people to work with.

    Cons

    Have to work outdoors in bad weather conditions.

    Advice to Management

    Listen to the workers.


  10. "Mechanical Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanical Engineer in New York, NY
    Current Employee - Mechanical Engineer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MTA - Metropolitan Transportation Authority full-time (More than 3 years)

    Pros

    Flex Time , Good Work Life Balance

    Cons

    Slow Career Growth, Not too many opportunities


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