MTM Reviews | Glassdoor

MTM Reviews

Updated Jul 17, 2019

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Found 233 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
76%
Approve of CEO
MTM CEO Alaina Macià
Alaina Macià
145 Ratings
  1. Helpful (1)

    "horrible do not apply if u dont want your time waisted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Warwick, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MTM full-time

    Pros

    None None None None None None

    Cons

    Disorganized Lack of communication They emailed me twice about open classes and each time ive called back like they said to in the email and nobody got back to me .. they said both times that classes were filled ... why email me then? This company is a joke if you want to build you career do not start with this company seriously..

    Advice to Management

    Be more organized or hire more people cause this companies hiring process is awful

    MTM2019-05-13
  2. Helpful (3)

    "Just Dont Do It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MTM full-time for more than 3 years

    Pros

    Feeling like your helping people. The PTO if you get to use it.

    Cons

    Management, pay, and not having a person to turn to when you are being harassed because the management stick together.

    Advice to Management

    Management are bullies atleast mine was. I know she made me cry and now she is making being nasty to current employees that I still talk to that state she is not harassing them. Dont trust MTM's this is confidential Haha they know who you are and that manager will treat you poorly after. They dump more on you with no pay increase and then on top being harrassed by management no wonder theres a turnover there.

    MTM2019-05-04
  3. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Outreach Trainer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MTM full-time

    Pros

    Flexible Hours and work schedule. Independent work evironment.

    Cons

    Management team favors certain employees.

    MTM2019-03-28
  4. "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CCR in Warwick, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MTM full-time for less than a year

    Pros

    Meeting new people.And going home.

    Cons

    Management is a joke and clueless.The training was horrible. And the pay is low. They pretend to be improving when in reality nothing has changed.

    Advice to Management

    Learn how to take phone calls from customers. Dont belittle your ccrs. Promote from within.

    MTM2019-04-07
  5. "Great Work Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CCR in Warwick, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MTM full-time for less than a year

    Pros

    Competitive pay,Welcoming Atmosphere, Great overall culture

    Cons

    I wouldn’t say I’ve noticed any cons despite recent issues in Rhode Island which everyday improve drastically

    Advice to Management

    Keep up the hard work !

    MTM2019-02-21

    MTM Response

    March 4, 2019Talent Acquisition Coordinator

    Thank you for taking the time to write a review and provide feedback. We appreciate your input and are happy to hear you enjoy working at MTM!

  6. Helpful (5)

    "Worst Company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MTM full-time for less than a year

    Pros

    I seriously can't think of any good things.

    Cons

    This is the worst company I ever worked for. I usually omit it from my resume and I got out of there the minute I could. I had vacation plans before I started the position and they told me that if I accepted that it would be no problem...but then when I tried to put in a request for time off they told me that I was not there long enough to get the time off. I was so irritated--they LIED to me to get me in the door and...

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    MTM2019-03-19

    MTM Response

    March 25, 2019Talent Acquisition Coordinator

    Thank you for taking the time to provide your feedback. We’re very sorry to hear you felt this way but we appreciate you sharing your experience and we take your concerns seriously. We care very deeply for our employees and we are dedicated to always providing a rewarding work environment. ...

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  7. Helpful (4)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MTM full-time for more than 5 years

    Pros

    Flexible hours No weekends-in claims Great co-workers and management

    Cons

    Awful medical benefits Often overlooked for promotions Cliquey

    MTM2019-02-18

    MTM Response

    February 20, 2019Talent Acquisition Coordinator

    Thank you for taking the time to provide feedback. We’d love learn more about your experience and how we can improve. Please email us at talent@mtm-inc.net.

  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - I T 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MTM full-time for more than 3 years

    Pros

    Travel, the scope of transportation that we work under

    Cons

    It's hard going up the chain

    Advice to Management

    Continue mentoring employees within.

    MTM2019-02-07

    MTM Response

    February 11, 2019Talent Acquisition Coordinator

    Thank you for taking the time to write a review and provide feedback. We appreciate hearing about your personal experience and we'd be happy to discuss any other feedback you make have. Please email us at talent@mtm-inc.net. Thank you!

  9. Helpful (9)

    "Unhealthy Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality in Lake Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MTM full-time for more than 5 years

    Pros

    Some of the employees are dedicated and very kind. Benefits were decent.

    Cons

    No work-life balance, little opportunity to advance unless you’re family or friends of the CEO.

    Advice to Management

    Too much nepotism with unqualified people. Improve the salaries and add more diversity to your staffing choices.

    MTM2019-03-03

    MTM Response

    March 4, 2019Talent Acquisition Coordinator

    Thank you for taking the time to provide feedback. We’d love learn more about your experience and how we can improve. Please email us at talent@mtm-inc.net.

  10. Helpful (10)

    "Review"

    StarStarStarStarStar
    Current Employee - Supervisor in Lake Saint Louis, MO

    I have been working at MTM full-time for more than 3 years

    Pros

    Decent pay but you end up working very hard and often above your pay grade for it.

    Cons

    Executive team was once highly respected and supportive of the employees. Those VPs and Directors are gone. Now it's all about cutting costs and cutting corners. Promoting inexperienced and incompetent employees to managers to save a buck and it shows. HR dept is a complete joke. Many are actively looking for other jobs because lack of support from upper level. You may say fine hit the highway but meanwhile you...

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    Advice to Management

    Treat your loyal & hardworking employees with the same loyalty they give you. Stop allowing favoritism to run rampant in all departments. CEO seemed to stop caring about the employees and more about winning the St Louis Top Workplace Awards for this or that. Spend more money on quality IT people and equipment. Spend less money on executive retreats and more money on ensuring quality employees at all levels feel...

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    MTM2019-02-14

    MTM Response

    February 20, 2019Talent Acquisition Coordinator

    Thank you for taking the time to provide your feedback. We’re very sorry to hear you felt this way but we appreciate you sharing your experience and we take your concerns seriously. At MTM we hold internal development and employee training in high regard. We care very deeply for our ...

    Show More
Found 233 reviews