MTN Nigeria Reviews | Glassdoor

MTN Nigeria Reviews

Updated July 23, 2017
77 reviews

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3.6
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77 Employee Reviews

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  1. Helpful (1)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    fun environment to work in

    Cons

    some tools that would have aided the reps to be productive were constantly down

    Advice to Management

    spend more money on those who work for you instead of dashing huge chunks to brand ambassadors who add no value to company


  2. Helpful (1)

    "Business Objective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at MTN Nigeria full-time (More than 5 years)

    Pros

    The company is always ready to invest in current technology.

    Cons

    Too much politics in Upper management
    Upper management not able to manage business objective with operational efficiency.

  3. "Finance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Analyst in Lagos (Nigeria)
    Current Employee - Finance Analyst in Lagos (Nigeria)
    Recommends
    Positive Outlook

    I have been working at MTN Nigeria full-time (More than 10 years)

    Pros

    A world-class organisation that promotes employees growth and and career development.
    A great place to work and grow

    Cons

    More can still be done to remain among the top


  4. "ESS Specialist job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ESS Specialist in Lagos (Nigeria)
    Former Employee - ESS Specialist in Lagos (Nigeria)
    Recommends
    Positive Outlook

    I worked at MTN Nigeria full-time (More than 5 years)

    Pros

    Good place to work
    Good Work/Life Balance
    Extensive training prior 2015

    Cons

    Leadership and policies instability prior to 2015


  5. "Core Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Core Senior Manager in Damascus (Syria)
    Current Employee - Core Senior Manager in Damascus (Syria)
    Recommends
    Positive Outlook

    I have been working at MTN Nigeria full-time (More than 10 years)

    Pros

    multi national company with great culture

    Cons

    Salary is so low I and under the market rate

    Advice to Management

    IMPROVE Salary package ASAP to retain


  6. "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Aba, Abia (Nigeria)
    Current Employee - Customer Care Representative in Aba, Abia (Nigeria)
    Recommends
    Positive Outlook

    I have been working at MTN Nigeria full-time (More than a year)

    Pros

    Beautiful working environment with access to new technologies and personal development

    Cons

    Work with contractor outlets can be more demanding and stressful when compared with their payment capabilities

    Advice to Management

    Mtn should be involved in the welfare of staff in their contracted outlets for effective delivery of service


  7. "Stagnation Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Channel Analyst in Lagos (Nigeria)
    Former Employee - Channel Analyst in Lagos (Nigeria)
    Doesn't Recommend
    Neutral Outlook

    I worked at MTN Nigeria full-time (More than 5 years)

    Pros

    Training opportunities, Good learning place for sales

    Cons

    Stagnation, Poor Pay, Boss intimidation

    Advice to Management

    Change the culture and match pay with reality

  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in Lagos (Nigeria)
    Current Employee - Strategic Account Manager in Lagos (Nigeria)
    Recommends
    Positive Outlook

    I have been working at MTN Nigeria full-time (More than 3 years)

    Pros

    Working here for the past 3 years has been great.

    Cons

    Limited and Restricted opportunities for innovation


  9. "nil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in Lagos (Nigeria)
    Current Employee - Strategic Account Manager in Lagos (Nigeria)
    Recommends
    Positive Outlook

    I have been working at MTN Nigeria full-time (More than 3 years)

    Pros

    Very ambitious company with a good business outlook

    Cons

    Average compensation and motivational acts

    Advice to Management

    nil


  10. "MTN"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    MTN Nigeria was a great place to wokr

    Cons

    MTN Nigeria had good leadership


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