Macerich Reviews | Glassdoor

Macerich Reviews

Updated Aug 3, 2019

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Found 106 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
64%
Approve of CEO
Macerich CEO Art Coppola
Art Coppola
53 Ratings
  1. Helpful (2)

    "The grass is not greener..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Macerich full-time for more than 8 years

    Pros

    Decent benefits plan when compared to the industry. In most cases interdepartmental relationships with other employees are pleasant and they actually willing to help if you ask.

    Cons

    Segmented work environment where the left hand is not even aware of the right hands existence. Very limited communication with people outside of your work silo, often with people in the same office reporting to a different command structure. Too many layers of VP's and AVP's who seem to have no experience at a property level.

    Advice to Management

    The company has changed from one where employee engagement, retention, training and development were key operational priorities to one where they are merely buzz words. Things like on-line collaboration tools or "Wow" programs have no affect on the field.

    Macerich2016-10-18
  2. Helpful (2)

    "Corporate Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macerich full-time for more than 5 years

    Pros

    - Good benefits including health insurance options, 401(k), stock vesting option and health related seminars. - Flexible work hours. - Good company to gain experience as an entry level employee in property management field.

    Cons

    - No connection between properties and the corporate office. Shopping Center visits by corporate employees completely stopped after the founder passed away. - No room to grow, no promotions within the company. It is sad to watch so many hard-working, talented people leaving the company for new opportunity to advance their career and for salary increases. Despite to many years of great performance reviews, promotions...

    Show More
    Macerich2016-10-19
  3. Helpful (2)

    "No one wants to make up their mind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macerich full-time for more than 8 years

    Pros

    Benefits and time off. Some of the Macerich employees are very nice and good working relationships are great. I can't think of anything else. They are very mediocre..

    Cons

    Upper Management changes their priorities constantly. Upper Management needs to understand the property management teams is in the know and should listen.. You don't have a personal life and no one notices..

    Advice to Management

    Listen to the property management teams. To many people harass and HR does not take anything seriously. HR should be investigated.

    Macerich2016-09-08
  4. Helpful (2)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macerich full-time for more than a year

    Pros

    We have a great boss on site and it's an easy going work environment on the property level. Friendly co-workers on site.

    Cons

    Employees are not appreciated by corporate. Corporate is only concerned with the big picture, not those who get them there.

    Advice to Management

    Notice employee's worth.

    Macerich2016-08-25
  5. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macerich

    Pros

    If you want to be in this industry, Macerich does it better than anyone else.

    Cons

    You need to love what you do or else you may get overwhelmed easily.

    Macerich2016-08-06
  6. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macerich full-time

    Pros

    Great work environment and easy to get along with senior management. Very friendly group of people and all of the resources to get daily tasks completed are available and adequate.

    Cons

    There is no path for professional development. If this is not your dream position you will not be working towards such a role here.

    Advice to Management

    A leadership forum would go a long way. Far to often company goals and directives overshadow the day to day work because leleadership struggles to execute and results in time and resources consuming busy work rather than driving day to day tasks towards the stated goals.

    Macerich2016-07-26
  7. "Great company"

    StarStarStarStarStar
    Former Employee - Senior Business Systems Analyst/IT Project Manager in Santa Monica, CA

    I worked at Macerich for more than 10 years

    Pros

    My 11 years at Macerich were filled with professional opportunities, advancement, and strong relationships.

    Cons

    I have nothing negative to say about my experiences at Macerich.

    Macerich2016-06-16
  8. Helpful (1)

    "Leasing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Macerich full-time for more than 8 years

    Pros

    While constantly changing depending on the new management over the years, there were years where this company was known as a family and small company feel. They spent time teaching their younger hires and most people knew each other. The pay was less than other competitors, but it was an overall good environment.

    Cons

    The environment changed, but the salary was not commensurate with the change.

    Macerich2016-06-09
  9. Helpful (2)

    "Not the best but not the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leasing Development Manager in Los Angeles, CA

    I worked at Macerich full-time for more than 3 years

    Pros

    Mostly friendly people - some are really great to work with.

    Cons

    No chance to grow your career.

    Macerich2016-05-20
  10. Helpful (1)

    "marketing manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macerich full-time for more than 3 years

    Pros

    Good company for the most part. Paid weekly. Good benefits. Match 401K.

    Cons

    Management shifts gears swiftly. Whats a priority one quarter may not be the next.

    Advice to Management

    Listen to the local managers. They have their boots to the ground.

    Macerich2016-05-03
Found 106 reviews