Macmillan Cancer Support Reviews | Glassdoor

Macmillan Cancer Support Reviews

Updated August 11, 2017
54 reviews

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2.9
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Macmillan Cancer Support CEO Lynda Thomas
Lynda Thomas
25 Ratings

54 Employee Reviews

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Pros
  • Working at MCS can be immensely fulfilling due to the company's aim to help people who really need the help (in 8 reviews)

  • Great to work for such a great cause (in 7 reviews)

Cons
  • huge turnover of staff, anyone with ambition or desire to learn have left (in 6 reviews)

  • When I brought this up to senior management, they sided all together and tried to intimidate me with their horrible mind-games (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Macmillan Cancer Support full-time

    Pros

    Good charity cause. Good salaries. Easy, low pressure environment to work in. Short hours.

    Cons

    Very political. Too much about individuals protecting their position, cutting others out if they see them as a threat to their easy life. If your line manager is like that then it's impossible to do your job effectively. Some terrible leadership at the lower end of the charity as a result, hard to believe some would be in the same position of responsibility elsewhere, and there's a lack of presence at the top. So much time and money gets wasted.

    Advice to Management

    The management at the top need to be more connected to work that should be happening lower down. Look at why that isn't the case. You can't rely on all people in a political, hierarchical and easy environment to do what's best for the charity. The lower management team leads have to be getting the best from their people and if they're not good leaders they shouldn't be in that position. Don't rely on HR.


  2. Helpful (1)

    "Great cause, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macmillan Cancer Support (More than 5 years)

    Pros

    Great to work for such a great cause. The people on the front line are amazing, and there are loads of great people behind the scenes too. Salaries aren't too bad for the sector. Great brand too, and it looks great on your CV.

    Cons

    The executive team seem more interested in playing politics than showing leadership. The culture has changed following an influx of well-paid senior managers with corporate backgrounds. The organisation has gone downhill since the current chief executive took over. There's a lot of change going on, but none of it seems to make things better. A lot of this seems to come from the "technology" section who seem to have their own agenda. A lot of money seems to get spent on consultants and it can be quite demoralising, when you think where the money comes from.

    Advice to Management

    Listen to staff, accept challenge and scrutiny, and try demonstrating some our stated "behaviours" yourself. Stop introducing poorly thought through new ways of working. Stop assuming everyone with a corporate background is a demi-god and look within when you recruit.

  3. "Amazing place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macmillan Cancer Support full-time

    Pros

    Your work is super meaningful
    Huge potential to grow professionally

    Cons

    I can't think of anything


  4. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macmillan Cancer Support full-time

    Pros

    Great cause, great people, great brand

    Cons

    Poor leadership, bullying, tendency towards scapegoating and favourites

    Advice to Management

    Be consistent, make decisions, sort your mess out


  5. "Frustrating organisation to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macmillan Cancer Support full-time

    Pros

    Exceptional colleagues, ability to make a real difference, high ambition

    Cons

    Endless politics that get in the way of delivering improvements to cancer care, restructures that go on for years, directorates that compete with each other, staff not really valued, top heavy structure, very hierarchical

    Advice to Management

    Value staff and make leaders at all levels, reduce bureaucracy, reduce negative competitiveness between departments


  6. "Fundraising Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macmillan Cancer Support full-time

    Pros

    Great training opportunities, lots of room for progression within the charity, opportunity to travel, good working hours, talented staff

    Cons

    As a charity there wasn't many add on benefits, too many meetings, not enough exciting projects/ responsibilities to work on as there's alot of staff. Would have more responsiblity/ gain more experience in a smaller charity.

    Advice to Management

    Keep up the training opportunities


  7. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macmillan Cancer Support full-time (More than a year)

    Pros

    Fantastic place to work. It's great knowing that regardless of your position, you are having a positive impact and helping those affected by cancer.

    The people at Macmillan are really passionate about what they do and it was great to be a part of an organisation with so much going on - both in the sense of innovative fundraising initiatives and fantastic programmes to help people with cancer.

    Great work/life balance at the organisation. Lots of opportunities for progression.

    Cons

    Sometimes it feels like the organisation is too big, it's almost impossible to get to know everyone.

  8. "Wonderful committed staff led by woefully awful senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macmillan Cancer Support full-time

    Pros

    On the whole, great people, friendly, relaxed atmosphere. So much support from the public.

    Cons

    Very very hierachical, awful management, dire morale, so many good people going now.

    Advice to Management

    Listen to your teams, stop the bullying, blaming and favouritism. Have more integrity and take a long term view even if it doesn't advance your career. Stop wasting money, understand that the people who shout loudest don't have the best ideas and for goodness sake, sort out your HR. Working here is now affecting my health and I am desperate to get out. I'm not the only one.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great progression, friendly staff

    Cons

    Can be difficult to get ideas through


  10. "Inspiring charity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macmillan Cancer Support full-time (More than 3 years)

    Pros

    Loved working at Macmillan. A great and inspiring charity, totally focussed on improving the lives of people living with a cancer diagnosis.

    Cons

    Hard to think of many negatives. Perhaps the worst thing was that everyone was so dedicated, that it was difficult to stand back and focus on where the biggest difference could be made.

    Advice to Management

    What would make life better would be to work every day to shift Macmillan from being busy to being focussed. Good luck!


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