Macmillan Education Reviews | Glassdoor

Macmillan Education Reviews

Updated May 1, 2019

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Found 67 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
91%
Approve of CEO
Macmillan Education CEO Jeremy Diéguez
Jeremy Diéguez
2 Ratings
Pros
  • "Team is good, working environment is also good(in 6 reviews)

  • "Great people to work with, payment is regular and certain, generally interesting work(in 5 reviews)

Cons
More Pros and Cons
  1. "Technical Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Analyst 
    Recommends
    Positive Outlook

    I have been working at Macmillan Education full-time for less than a year

    Pros

    The best reasons to work at MacMillan Education is the team of highly trained and enthusiastic professionals.

    Cons

    There were no cons to working at MacMillan Education.

    Advice to Management

    NA

    Macmillan Education2017-04-30
  2. Helpful (1)

    "Sales Support"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Macmillan Education

      Pros

      Learn the business, easy, never have to work late

      Cons

      Low pay, dying business, students print their textbooks

      Advice to Management

      Get out of Hamilton, N.J.

      Macmillan Education2017-08-15
    • "contract job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at Macmillan Education for less than a year

      Pros

      nice location in downtown new york city

      Cons

      Very difficult to talk to non tech managers

      Macmillan Education2017-01-23
    • Helpful (1)

      "Avoid until new management is in place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Macmillan Education full-time for more than 10 years

      Pros

      Non-management staff is top-notch. Best sales reps, authors, editors. Great benefits.

      Cons

      Management. Out of touch, out of ideas, out of depth, and soon to be out.

      Advice to Management

      Stop blaming sales reps, janitors, and everyone else and look at yourselves.

      Macmillan Education2016-12-07
    • Helpful (3)

      "Extremely unsupportive and low-paying"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Macmillan Education full-time

      Pros

      Wonderful coworkers; good insurance policy; sometimes interesting projects

      Cons

      High levels of stress for very little pay; little or no opportunities for advancement; little appreciation and support for employees; managers often don't hire new employees for many months, instead piling work on current employees; some managers verbally harass employees; a general feeling of despair and burnout; the top managers push back against initiatives to increase diversity and employee well-being and self-care

      Advice to Management

      Start compensating employees for their time and efforts; with the low pay, high stress, and lack of appreciation, there's no reason for people to stay here.

      Macmillan Education2016-09-11
    • Helpful (4)

      "Stay away"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Regional Account Manager in Austin, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Macmillan Education full-time for more than a year

      Pros

      They know how to keep your hopes up and will promise the moon.

      Cons

      Took Sapling Learning and ruined it. Pay is awful with more responsibility tacked on at upper management's discretion Disorganized worse than anything I have ever seen. Micro-managers Lack perspective of the non C-level employees Promises that never come to fruition and play their hand close to the chest Bonus plans and goals are never even remotely on time No clear answers to direct questions Distract with false...

      Show More

      Advice to Management

      Try another filed.

      Macmillan Education2016-09-03
    • Helpful (1)

      "Sales Support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Macmillan Education

      Pros

      There was a relaxed work environment

      Cons

      Favoritism towards some employees in the workplace

      Advice to Management

      Allow for more employee growth and support

      Macmillan Education2016-07-07
    • Helpful (2)

      "C-Level management inept"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Support in New York, NY
      Doesn't Recommend
      Negative Outlook

      I have been working at Macmillan Education full-time for more than 3 years

      Pros

      The new facility Macmillan moved into is nice, it's got a "campus" feel to the office, although there are times things get noisy and it's hard to focus unless you go find a "quiet room" cubby hole (aka: phone closet) to go find some tranquility.

      Cons

      Upper management and C-Level exec's are too busy planning meetings and getting nothing done, bogged down with bureaucratic nonsense, and covering up the inefficiencies of a poorly executed product (Launchpad) and trying to figure out just how many fleshy-colored band-aids will be necessary to mask the lack of quality and true triage "FIXES" to the product, and execute true "Fixes", those who dare point out such deficiencies...

      Show More

      Advice to Management

      Pull your heads out of the sand, your employees / talent - moves on due to your lack of true commitment to the product your sales weasels tout as flawless.. Wake UP! It's NOT!!

      Macmillan Education2016-05-24
    • Helpful (2)

      "A shadow of its former self"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Macmillan Education full-time for more than 5 years

      Pros

      Great people, historically some of the best in the higher education field. Competitive remuneration packages, and flexibility with working from home. Some interest in training and development experience for more junior employees.

      Cons

      Appalling management, from the top all the way down to the new (superfluous) middle-managers. Seemingly constant restructuring and omnipresent management-speak is demoralizing for staff, and contributes little but distracting from front-line employees getting their heavy workload done. Platitudes about Macmillan being an international company should not be taken seriously.

      Advice to Management

      Shape up, or better yet just ship out.

      Macmillan Education2016-05-27
    • Helpful (1)

      "Really great people and products - unclear direction"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Macmillan Education for more than 8 years

        Pros

        * There's a long, multi-decade commitment to producing really good content and a strong ethical backbone to the company * The people are smart and generally friendly and fun * Lines blur between roles in a useful way - you get a lot of experience and can move around the company easily

        Cons

        * Senior management and strategy has shifted strongly in recent years, with a ton of reorganization, leading to a lot of confusion and uncertainty * Promotions into management don't come with management training - a lot of well-intended people have no idea how to manage their employees, and it chases some good entry-level people away

        Macmillan Education2016-05-11
      Found 67 reviews