Macmillan Education Reviews

Updated Jan 12, 2021

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3.0
56%
Recommend to a Friend
63%
Approve of CEO
Macmillan Education Managing Director Jeremy Diéguez
Jeremy Diéguez
10 Ratings
Pros
  • "Fun work environment and great people that are very committed and passionate(in 7 reviews)

  • "There was a relaxed work environment(in 7 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Technical Support Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Analyst 
    Recommends
    Positive Outlook

    I have been working at Macmillan Education full-time for less than a year

    Pros

    The best reasons to work at MacMillan Education is the team of highly trained and enthusiastic professionals.

    Cons

    There were no cons to working at MacMillan Education.

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  2. "Great people that are passionate about Education"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Publisher in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macmillan Education full-time for more than 10 years

    Pros

    Fun work environment and great people that are very committed and passionate

    Cons

    Most growth opportunities are in London


  3. "Proud to work for education...?"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commissioning Editor 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macmillan Education full-time

    Pros

    The people are great, very smart, very focused, very committed to the work. There is some opportunity for growth and career development, in part attributed to Springer Nature's overarching role.

    Cons

    Transparency could be better. It would be nice to be given access to the financials in a cascade meeting rather than given partial stats by Publisher and then being surprised by mass layoffs. Additionally, workflows have been dictated by those not actually doing the work, so they are too demanding, and lead to delays.

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  4. Helpful (1)

    "Sales Support"

    2.0
     

    I worked at Macmillan Education

    Pros

    Learn the business, easy, never have to work late

    Cons

    Low pay, dying business, students print their textbooks

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  5. "contract job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend

    I have been working at Macmillan Education for less than a year

    Pros

    nice location in downtown new york city

    Cons

    Very difficult to talk to non tech managers

  6. Helpful (1)

    "Avoid until new management is in place"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macmillan Education full-time for more than 10 years

    Pros

    Non-management staff is top-notch. Best sales reps, authors, editors. Great benefits.

    Cons

    Management. Out of touch, out of ideas, out of depth, and soon to be out.

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  7. Helpful (3)

    "Extremely unsupportive and low-paying"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macmillan Education full-time

    Pros

    Wonderful coworkers; good insurance policy; sometimes interesting projects

    Cons

    High levels of stress for very little pay; little or no opportunities for advancement; little appreciation and support for employees; managers often don't hire new employees for many months, instead piling work on current employees; some managers verbally harass employees; a general feeling of despair and burnout; the top managers push back against initiatives to increase diversity and employee well-being and self-care

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  8. Helpful (4)

    "Stay away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Regional Account Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macmillan Education full-time for more than a year

    Pros

    They know how to keep your hopes up and will promise the moon.

    Cons

    Took Sapling Learning and ruined it. Pay is awful with more responsibility tacked on at upper management's discretion Disorganized worse than anything I have ever seen. Micro-managers Lack perspective of the non C-level employees Promises that never come to fruition and play their hand close to the chest Bonus plans and goals are never even remotely on time No clear answers to direct questions Distract with false enthusiasm and encouragement Indifferent to their hardest workers No room for advancement or growth Withheld a third of the sales income by changing bonus payout times (from quarterly to yearly) CEO loves to hear himself talk.

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  9. Helpful (1)

    "Sales Support"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macmillan Education

    Pros

    There was a relaxed work environment

    Cons

    Favoritism towards some employees in the workplace

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  10. Helpful (2)

    "C-Level management inept"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Support in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Macmillan Education full-time for more than 3 years

    Pros

    The new facility Macmillan moved into is nice, it's got a "campus" feel to the office, although there are times things get noisy and it's hard to focus unless you go find a "quiet room" cubby hole (aka: phone closet) to go find some tranquility.

    Cons

    Upper management and C-Level exec's are too busy planning meetings and getting nothing done, bogged down with bureaucratic nonsense, and covering up the inefficiencies of a poorly executed product (Launchpad) and trying to figure out just how many fleshy-colored band-aids will be necessary to mask the lack of quality and true triage "FIXES" to the product, and execute true "Fixes", those who dare point out such deficiencies and lack of true "best practices" to help make for a more robust customer experience are branded hooligans and rebels, and eventually singled out to be pushed off the poop deck of the S.S. Macmillan

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