Macy's Reviews in Albany, NY | Glassdoor

Macy's Albany Reviews

19 reviews

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Albany, NY

3.5
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

19 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 398 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Albany, NY
    Former Employee - Sales in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Great people to work with and friendly people. Fun job and love helping customers. Busy faster paced retail environment.

    Cons

    Not enough hours given on schedule though you can pick up extra shifts on line

    Advice to Management

    Give more hours in schedule


  2. "shoe expeditor captain and lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoe Expeditor Lead in Albany, NY
    Current Employee - Shoe Expeditor Lead in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    they have great employment opportunities from sales to an executive management team

    Cons

    they have horrible compensation rates for their employees

  3. "Seasonal Sales Associate"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate in Albany, NY
    Current Employee - Seasonal Sales Associate in Albany, NY
    Recommends

    I have been working at Macy's full-time (Less than a year)

    Pros

    During the holiday season if you like to stay busy this job definitely fits well it can be good cause Macy’s lets you usually make your own schendule pick your own hours or swap shidts which is beneficial. If you like dealing with clothes and people amd dressing up this is the job for a decent minimum wage job.

    Cons

    Management was okay not really great at giving out lunch breaks when your there for 10 to 12 hours. Or a half hour break later on in the day even when not that busy. Minimum wage was little annoying but if you can handle that then you should be okay. The only thing I will say they make you do more than what your paid for.

    Advice to Management

    Better at giving out lunch breaks and scheduling. Be more understanding when life situations take place.


  4. "Just don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Albany, NY
    Former Employee - Sales Manager in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    The company is so well recognized around the country as one of the premier places to shop for the holidays.

    Cons

    Management does not keep up with the quality of service towards customers which is making it more difficult for associates and store managers to keep relationships.

    Advice to Management

    Focus on ups and downs of individual stores quality of service, the appearance, more rewards for lower level jobs.


  5. "Sales associate"

    StarStarStarStarStar
    Former Employee - Sales Associate in Albany, NY
    Former Employee - Sales Associate in Albany, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Good discount for employees when you purchase items

    Cons

    Only when you work with associates that don't really want to do their job

    Advice to Management

    N/A


  6. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Albany, NY
    Former Employee - Cashier in Albany, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Friendly and good customers and good environment to work in. I enjoyed putting a smile.in customer I wa the truck. I love you. gdn the

    Cons

    Poor management and not employees appreciation tr the truck. I love you. gdn the truck. I love you. gdn the truck. the 20 in the bathroom 2nd St Paul McCartney I was

    Advice to Management

    U know what I'm 6th Ave and I am applying the money to pay a little while, so I'm sure it was great and we are not an option for me,


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Albany, NY
    Current Employee - Sales Associate in Albany, NY
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Managers and Associates are easy to work with.

    Cons

    Depending on the hours, sometime it is difficult to find a manager.

  8. Helpful (2)

    "Wonderful place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Albany, NY
    Current Employee - Sales Supervisor in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 8 years)

    Pros

    Flexible hours, great suport and training, many opportunities to earn extra dollars. Great discounts.

    Cons

    Too many promos sales and discounts that over lap or are subject to qualifying items/ departments. Confusing to the customer.

    Advice to Management

    Commission sales staff pay back hours worked from commission earnings however; when non commission hourly sales staff is limited unavailable then commission sales staff spends many hours of their commission sales time ringing returns and sales that they dont get commission for due to the fact the items and customers are from other departments that are under staffed but, those hours still come out of commission check. Macys says its part of "Making Macys Magic" and yes it is but I feel solution could be to at least give commission sales staff some percentage of items they ring that are from outside departments.


  9. "ok place"

    StarStarStarStarStar
    Former Employee - Sales Associate in Albany, NY
    Former Employee - Sales Associate in Albany, NY

    I worked at Macy's (Less than a year)

    Pros

    good place to start out for college kids

    Cons

    low pay..next to no raises no matter how much you bust your butt


  10. Helpful (1)

    "Satisfactory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Albany, NY
    Former Employee - Beauty Advisor in Albany, NY

    I worked at Macy's part-time (Less than a year)

    Pros

    Free samples from the counter and friendly co-workers. I worked during the holiday season so everyone was pretty cherry and delightful. Macy's also provided adequate training which I appreciated.

    Cons

    Long hours at times and competitive sales goals when working at a counter. The holiday season is fun to work but it also get pretty hectic, be prepared to work long hours.

    Advice to Management

    I just wish that those who work in the beauty department could be a little more professional.


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