Macy's Reviews in Alpharetta, GA | Glassdoor

Macy's Alpharetta Reviews

Updated November 3, 2017
15 reviews

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Alpharetta, GA

3.6
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Macy's CEO Jeff Gennette
Jeff Gennette
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15 Employee Reviews

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Pros
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  1. "I really enjoy my job, finally!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales, Customer Service in Alpharetta, GA
    Current Employee - Sales, Customer Service in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Vacation days after 6 months, great employee discounts, you can earn Macy's money to spend, they advertise and constantly have sales events to bring in shoppers, you can request 3 specific days off each month. Having worked for other department stores, I now know that Macy's is a great employer.

    Cons

    Often we are overstaffed(and on comission) or understaffed and running around like crazy. The scheduling sometimes makes no sense. They will cut hours when it's slow to 28/week for full-time. They let our stock get very low and customers get upset, and often decide to buy online which eliminates the need for salespeople. They are also enticed and rewarded for shopping online, again eliminating the need for salespeople.

    Advice to Management

    Positive rewards and recognition goes a long way for any employee!


  2. "AST Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ast Manager in Alpharetta, GA
    Former Employee - Ast Manager in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's full-time (More than 10 years)

    Pros

    medical and dental benefits, employee discount

    Cons

    Senior management is out of touch with what the customer wants. Customer service is being sacrificed so company can save money.

    Advice to Management

    Reassess the importance of the support staff, they add to the success of the company & help delivery a better experience for the customer

  3. "Shoe Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Show Specialist in Alpharetta, GA
    Former Employee - Show Specialist in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good Discount, fun people,

    Cons

    Always something to clean up

    Advice to Management

    Be a little more involved.


  4. "Not enough pay, managers have favoritism, but good first job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Alpharetta, GA
    Former Employee - Sales Associate in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Long hours, plus overtime.
    Holiday hours and holiday pay.
    Full and part time positions available.

    Cons

    Managers favoritism and managers micromanage employees.
    If you have anxiety or depression, this job isn't for you. They don't care if you have anxiety or depression. All they care about is making the sale and a body ringing up the merchandize.
    Schedule isn't consistent. Kinda all over the place.

    Advice to Management

    You should care about your employees more.


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Alpharetta, GA
    Former Employee - Sales Associate in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    flexibility, ease of job, friendly HR department, clean stores

    Cons

    low pay, boring, weekend hours

    Advice to Management

    better pay


  6. Helpful (1)

    "Good Place for Part Time job! You won't make enough to live off this income alone. #Fact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Alpharetta, GA
    Current Employee - Sales Associate in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Have Flexible Scheduling. You will be able to use insite to choose your availability, request time off, switch schedule with co workers

    Cons

    Growth, Pay. You will not make enough money to live off this income alone. Also, they let customers nickel and dime the company!

    Advice to Management

    Appreciate employees


  7. "Good Standing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser-Signing in Alpharetta, GA
    Current Employee - Merchandiser-Signing in Alpharetta, GA

    I have been working at Macy's part-time (Less than a year)

    Pros

    Easy job. Clean workplace. Somewhat good working conditions. They do promote employees. Open to taking back retirees and will keep you after seasonal.

    Cons

    On your feet all day. Not many hours after the holidays. High expectations for the same old brands. Not really innovative.

  8. Helpful (1)

    "Great Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ladies Shoes Sales Associate in Alpharetta, GA
    Former Employee - Ladies Shoes Sales Associate in Alpharetta, GA
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    They were very flexible with my student schedule. The upper management always kept me up to date with new styles and deals.

    Cons

    One day sale and black friday shopping was disorganized before the sales even started. Not enough staff and the stock was always scattered everywhere.

    Advice to Management

    Schedule as many people as possible on super busy days. Begin with the store being organized and go from there. I understand how hectic the open hours can be.


  9. "Horrible in every way"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate in Alpharetta, GA
    Current Employee - Seasonal Sales Associate in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time

    Pros

    If you want openly hostile full time employees treating you as disposable trash as a seasonal employee then you will love working at Macy's as a seasonal employee

    Cons

    No training. All video ...albeit horrible technology to view the training videos. The employees helping you get trained for seasonal work will either be crying about some personal issue, too busy to bother with you, or just plain incompetent

    Advice to Management

    Please have a general coordinator for your seasonal employees so they don't have to be treated like trash and greated with contempt by your full time employees. Who, after working with them, I realize are so mean and not customer focused. I won't spend another dime at Macy's. I hate it there now. And I j had money to spend. Was just looking for a fun, holiday part time job. Would have spent more there than i made but now I will never go to Macy's again.


  10. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Worker in Alpharetta, GA
    Former Employee - Dock Worker in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    flexible hours, low supervision, great co workers

    Cons

    difficulty in moving up in the company

    Advice to Management

    focus more on trainnig and moving people up with in the company


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