Macy's Assistant Manager Reviews | Glassdoor

Macy's Assistant Manager Reviews

Updated March 15, 2019
38 reviews

Filter

Filter

Assistant Manager

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends

    I worked at Macy's full-time (More than 10 years)

    Pros

    Associate friendly always willing to work with the associates and their needs

    Cons

    At that particular time the coaching was in the way of accomplishing goals


  2. Helpful (2)

    "Chaos! It's a sinking ship - Corporate Office perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Product Manager in New York, NY
    Former Employee - Assistant Product Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    There are some good people at the company and you have opportunity to build relationships across teams. Competitive pay for the retail industry. 20% discount is nice.

    Cons

    No HR, very inefficient work flow, constant restructures, forced to work overtime without pay., very little visibility. But for me the dealbreakers were no one is interested in your career development and it can be hard to drive this yourself (especially without an HR team) and there were a fair amount of racist people I had to work with. Macy's business is not doing well and it shows. Also major lack of positive office culture or an incentive to do well.

    Advice to Management

    Bring back HR. Have diversity training. Stop paying the new EDPs more than the class/group prior to them since they usually end of training the new EDPs. Incentive a better office culture.

  3. "Strong focus on coaching and developing skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in Richmond, VA
    Former Employee - Assistant Sales Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Macy's invests a lot in developing it's peoples skills, with a huge emphasis on coaching. All Management and sales staff are constantly being observed and coached.

    Cons

    Management is largely inexperienced


  4. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Great benefits, fun work environment- people will become your family. Great opportunities for advancement if you work hard.

    Cons

    Proven difficult to switch career paths if your interests change- there is favoritism to a certain extent and you must be able to manage through political environment to succeed and advance.

    Advice to Management

    Follow the same advice that you give and always recognize your hardest working employees.


  5. "Has potential depending on position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Assistant Manager
    Former Employee - Visual Assistant Manager

    I worked at Macy's full-time (More than a year)

    Pros

    Good variety of coworkers, tries to get employees involved in activities

    Cons

    Pay, benefits take a while to kick in, most management staff work their way up through favoritism not necessarily skill set, constantly moving managers to different stores


  6. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at Macy's full-time (More than 8 years)

    Pros

    great company , great people , lost of opportunity

    Cons

    none to be had at this moment

    Advice to Management

    this is the place to be


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Neutral Outlook

    Pros

    Many good people in the organization.

    Cons

    Direction is influenced by old school Macy's management who do not embrace changing retail environment and are not looking at the company as a new division but a tool to help them stay the same.

    Advice to Management

    Corporate investment could change this from a B organization to an A. Backstage should be run as a separate company.

  8. "SSA-Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSA - Assistant Manager in Skokie, IL
    Former Employee - SSA - Assistant Manager in Skokie, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Most of the associates are very nice and good people to work with. And the employee discounts are nice.

    Cons

    Often times expectations / responsibilities for associates far exceeds compensation - monetary or otherwise.

    Advice to Management

    More regular and tangible value shown to the associates who perform on a variety of levels for the company, including improving or upgrading incentive program for opening accounts.


  9. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in New York, NY
    Current Employee - Assistant Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Great people ( associates) and managers. Customers are fun and the work environment can be really fun.

    Cons

    Senior Management puts too much pressure on senior level executive staff operating the stores. In management, work-life balance is very challenging and in this position you will be expected to work 60-80 hours depending upon the week.

    Advice to Management

    Take better care of your employees, especially your management- they set the tone for the store and the customer experience!


  10. "Niice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Grand Forks, ND
    Current Employee - Assistant Manager in Grand Forks, ND
    Positive Outlook

    I have been working at Macy's full-time (More than a year)

    Pros

    Nice , environent, discounts, people,

    Cons

    None, closing my store, sometimes crappy sales, guest complains a lot

    Advice to Management

    Keep doing good sometimes do better