Macy's Associated Customer Service Representative Reviews | Glassdoor
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Macy's Associated Customer Service Representative Reviews

2 reviews

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Associated Customer Service Representative

3.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
0 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 398 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 870 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Sales Associate in Charlotte, NC
    Former Employee - Customer Service Representative/Sales Associate in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    Deals on store products and great co-workers.

    Cons

    You know that there is going to be sale before members and there are some great co-workers.

    Advice to Management

    To let the staff know that you are supportive of them when facing disgruntle customers.


  2. "Horrible work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Sales Associate in Charlotte, NC
    Former Employee - Customer Service Representative/Sales Associate in Charlotte, NC
    Doesn't Recommend

    I worked at Macy's (More than 5 years)

    Pros

    Outstanding associate discounts & benefits with some friendly colleagues

    Cons

    Too much politics in work environment
    Almost No career Opportunity