Macy's Reviews in Atlanta, GA | Glassdoor

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Macy's Atlanta Reviews

Updated January 30, 2018
151 reviews

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Atlanta, GA

3.6
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Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

151 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Furniture Sales Associate in Atlanta, GA
    Current Employee - Furniture Sales Associate in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Low pressure and management cares

    Cons

    Cannot think of any cons


  2. "Don't care about their employer!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    20% employees discount even on sale items & last act items.

    Cons

    What you to were 3 - 4 hats at once. They just keep adding on more for you to do. The yearly merits are always less the $0.25 cents. They always make their sales plan but when it's time for reviews, they say sales were not good.

    Advice to Management

    Be better Manager & stop trying to put your jobs on the hourly wage employees.

  3. "Seasonal Retail Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Atlanta, GA
    Former Employee - Seasonal Sales Associate in Atlanta, GA
    Neutral Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible hours with the opportunity to pick up more during the week/month.

    Cons

    The worst part about the job is dealing with the customers. if you're a people person and can be patient in dealing with cranky old women and people trying to steal/do shady stuff this is pretty okay retail job.


  4. "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Like anything, working at Macy's can go either way. It can be a platform or just another 9 to 5. It all depends on how you utilize whatever position you start in.

    A pro is that the company offers great discounts and employee incentives with access to wonderful products.

    Cons

    A con is work life balance can become a problem during commercial holidays and supervisors will completely cut your hours at the last minute. Some employees have had schedules of 4 hours a week, which isn't conducive.

    Advice to Management

    Be more inclusive and genuine with your team. Do not place the value of results over the value of people. Continue to encourage team to give back because that brings the team together.


  5. "Counter manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinique Counter Manager in Atlanta, GA
    Current Employee - Clinique Counter Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (More than a year)

    Pros

    Great Salary with the counter manager sales override.

    Cons

    Stressful Job! A lot of responsibility.

    Advice to Management

    Don't stress employees for Star Rewards!


  6. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Flexibility, evniorment, people, some management, custumers

    Cons

    Pay, attendance, smile, laugh, life


  7. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Atlanta, GA
    Former Employee - Cashier in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    On your feet, interacting with people, seeing new fashions, selling, having responsibilities, getting free samples, tidying up your department, the coworkers are great!

    Cons

    Customer service jobs can be hard, dealing with the general public, don't take it personal, people steal from stores and you have to watch for that.

    Advice to Management

    Constructive criticism is always great, don't belittle people though

  8. "Good part time gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Atlanta, GA
    Former Employee - Retail Sales Associate in Atlanta, GA

    I worked at Macy's part-time (More than 5 years)

    Pros

    The discount, being able to get grabs on items before customers, fun co-workers

    Cons

    The pay , holiday hours, selling credit cards

    Advice to Management

    Working for Macys is what YOU make of it , if your attitude sucks , so will your day . The pay sucks, but you get paid every Friday which will make up for it for some . Other than the pay working for Macys was ok. There is room to advance if you stay there long enough. You have the opportunity to make your own schedule online . My managers were cool in all the stores I've worked for . The annoying part about store managers was they continuously badgered employees about prompting the customers to get a Macy's credit card . Lastly , there is the occasional disgruntled customer and the scamming customer , which I found both to be hilarious , but like I said before YOU make your day, so if you're a fun person with superb customer service skills you should be fine .


  9. Helpful (1)

    "My Macy's experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Opening credit card applications were very rewarding. Each time you opened one you received "Macys Money", which was store money that could be used on anything in the store.

    Cons

    The stress of opening credit cards.


  10. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends

    I worked at Macy's part-time (More than a year)

    Pros

    I loved getting payed every week, limited manager supervision, we got our 20% discount on top of the macys discount on all items, and it was easy to swap and pick up shifts.

    Cons

    We closed later then the mall sometimes.


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